Jovikids Omdömen 

59
•
TrustScore 3.5 av 5

3,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have the Ezra stroller which has been great! We love our pram but sometimes we need a lightweight alternative, particularly when grandparents are spending time with the baby. The Ezra stroller ha... Se mer

Betygsatt 4 av 5 stjärnor

The ranger car seat is a great choice for those wanting to invest in a seat suitable from newborn up to age 12. It has a 360 swivel base so it’s easy to get your child in and out and also a tilt optio... Se mer

Betygsatt 5 av 5 stjärnor

I have had a car seat and a travel tray from Jovi now and love both of them. They are both high quality manufacturing and a lovely design. We went for the green as it's such a beautiful colour... Se mer

Betygsatt 1 av 5 stjärnor

Placed an order with JoviKids over a month ago and received the wrong item. I reached out to their customer service immediately, but it took over a week to get a response — apparently, they were “... Se mer

Företagsinformation

  1. Tillverkare
  2. också i
  3. Babyaffär
  4. Barnbutik
  5. Biltillbehör

Skrivet av företaget

「Welcome to Jovikids — JOYFUL KIDS, JOYFUL TRIP」🚌At Jovikids, we believe that every outing with your little one should be filled with joy, comfort, and, above all, absolute peace of mind. As a trusted premium brand in children’s travel gear, we specialize in offering high-quality car seats, versatile strollers, and innovative ride-on luggage designed to grow alongside your family. Behind every Jovikids product is a dedicated team with over twenty years of professional experience in the children's travel and safety mobility industry. This deep-rooted expertise allows us to understand the true needs of modern parents and engineer products that balance state-of-the-art security with intuitive, user-friendly functionality. ⭐️ Award-Winning Quality You Can Trust — Safety is our foundational promise. Every product we bring to your family undergoes rigorous testing and conforms to the highest international safety benchmarks, including the latest European ECE R129/i-Size standards, and EN 1888 standards. From our 360-degree rotating car seats with advanced ISOFIX systems to our auto-folding strollers, we blend maximum protection and comfort with everyday practicality. We are incredibly proud that our commitment to excellence has been recognized by the industry, including prestigious honors such as the LovedByParents (LBP) Awards. Receiving this recognition confirms our dedication to creating products that parents truly rely on and love. Your Trust is Our Commitment 👶🏻 We are fully committed to continuous improvement and listening to our global community of parents. To ensure you receive the highest level of care, we have recently upgraded our service operations and established a dedicated customer support team. We are here to provide prompt, friendly, and local assistance whenever you need it—whether you have a question about installation or need guidance choosing the perfect stroller for your next adventure. 🚗Thank you for choosing Jovikids to protect your most precious cargo. Share your honest experience with us today and help us make family travels even safer and brighter!


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

59 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(59)

28 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 2 av 5 stjärnor

I don’t think it’s suitable for…

I don’t think it’s suitable for newborns it don’t support there head enough !!!!

16 juni 2026
Omdöme utan inbjudan
Logotyp för Jovikids

Svar från Jovikids

Hi there,

Thank you for sharing your feedback. The safety and comfort of your little one are our absolute top priorities at Jovikids. We take your comments regarding the newborn head support very seriously.

Our car seats are professional designed and certified to strictly meet international safety standards. For newborns, it is essential that the newborn insert is correctly placed, and the headrest is adjusted to the lowest, and most secure position to provide proper alignment.

We would love to help you check the setup to ensure your baby is perfectly secure. Could you please reach out to us at [service@jovikids.com] with your order details or a quick photo of the current installation? Our support team will guide you step-by-step or provide an appropriate solution immediately.

Warm regards,
Jojo
Jovikids Customer Service Team

Betygsatt 1 av 5 stjärnor

Just don't

Just don't, when you buy you have little to no chance of any customer support.
It got delivered ok, but when you have problems with your product you won't be able to get hold of them. There is some un-monitored customer service mailbox.

4 november 2025
Omdöme utan inbjudan
Logotyp för Jovikids

Svar från Jovikids

Hi Anna,

I am incredibly sorry to hear about your frustrating experience trying to reach us. Please accept our sincerest apologies for the delay and distress this has caused. This is certainly not the standard of service we aim to deliver.

We want to honestly share that we have recently completely replaced and upgraded our customer service team to address past communication bottlenecks and ensure every single inquiry is monitored and resolved promptly. We are deeply sorry that your previous attempts fell through our old system.

We want to make things right for you immediately with our brand-new team. Please reach out directly to our dedicated support email at service@jovikids.com along with your order number and the issue you are experiencing.

Our new team is fully standing by and will prioritize your case as a matter of urgency. We are committed to regaining your trust.

Best regards,
Jojo
Jovikids Customer Service Team

Betygsatt 5 av 5 stjärnor

We absolutley love our car seat

We absolutley love our car seat, and suitcase! I am so impressed with the quality of both products and their customer service is absolutely seamless! we have been using both for some time now, so I am pleased to be able to say that both items have lasted us almost a year and are like brand new! The car seat is so easy to wash and keep clean xx

2 januari 2026
Omdöme utan inbjudan
Logotyp för Jovikids

Svar från Jovikids

Hi Sheree,

Thank you so much for taking the time to share such a wonderful and detailed review! Reading your feedback truly made our team's day. We are so Glad to accompany your journeys!

We are absolutely thrilled to hear that both your Jovikids car seat and JoyRide suitcase have been accompanying your family's adventures for nearly a year and still feel brand new! Thank you for choosing Jovikids to protect and bring joy to your little one's travels. We look forward to serving your family for many more years to come! 😊✨

Warmest regards,
Jojo
Jovikids Customer Service Team

Betygsatt 1 av 5 stjärnor

Would take a pass

Delivery was a nightmare, customer service is non-existent. I understand it is a foreign company but the customer service doesn't respond to anything. When we received the product it isn't even average.

18 oktober 2025
Omdöme utan inbjudan
Logotyp för Jovikids

Svar från Jovikids

Hi Den,

Thank you for your candid feedback, and please accept our most sincere apologies for the nightmare delivery experience and the unacceptable lack of communication you encountered. We completely understand your frustration, poor support and delayed shipping are never acceptable.

We have recently completely replaced our previous service team. We want to break any barriers in communication and ensure that all our customers can receive the prompt, local assistance they deserve. We are also actively working with our local logistics partners to prevent future delivery issues.

We would love the chance to make this right for you and introduce you to our new team. Please contact our UK support directly at [service@jovikids.com] with your order number.

Whether you would like a return, a replacement, or further assistance with your product, our team is standing by to resolve this for you with top priority.

Best regards,
Jojo
Jovikids Customer Service Team

Betygsatt 5 av 5 stjärnor

I’m genuinely impressed with the…

I’m genuinely impressed with the quality of Jovikids products. The design is thoughtful and child-friendly, and you can really feel the attention to safety in every detail. My child loves how comfortable the seat is, and I love the peace of mind knowing it’s sturdy, secure, and easy to install. The materials feel premium, the colors look modern, and the overall experience is far better than other brands we’ve tried before. Jovikids truly makes family travel easier and more enjoyable. Highly recommended!

11 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I honestly didn’t expect to love this…

I honestly didn’t expect to love this car seat as much as I do.
Maya has always struggled in car seats… she cries, gets uncomfortable, and every car ride turns into a little battle.
But with this one, something just clicked.
She’s 9 months old now and, for the first time ever, she actually fell asleep in the car. I couldn’t believe it. Seeing her finally relax felt like such a relief for me.
And I’m really happy knowing this seat will grow with her until she’s 12. One car seat for all those years.
My only regret is not finding it earlier. I feel like she could have had so many calmer rides, maybe even more naps, if we had this from the start.

But I’m glad we found it now. It really made a difference for us. 😍😍

11 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great brand!

This is such a lovely brand with a great car seats and more. My kids are feeling very comfy and safe in their car seats, the price is also great and communication with the brand if you have any questions etc. Definitely recommend!

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Jovikids Rober Portable Highback…

The Jovikids Rober Portable Highback Booster is a solid, reliable seat for kids 100–150 cm. It feels well-built, installs easily with ISOFIX, and offers great side protection. The padding is comfortable, and the adjustable headrest lets it grow with the child. Overall, a practical and safe choice for everyday use

4 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The world best kids suitcase 💝

The suitcase we got from Jovikids was just AMAZING 🤩
Our daughter literaly loved it, she couldn’t stop riding it and we just can’t wait to leave for a trip with it 💝
We recomend this brand to everyone with young kids for adventures and fun ✨

4 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Found jovikids on instagram before…

Found jovikids on instagram before getting the jovikids ranger 360 spin i-size car seat. My daughter who is 29 months old has had quite a few car seats none of them have been as comfortable or as easy to install into the car,as the joviranger usually most car seats need to have a seatbelt through it. The great thing about the Jovi kids Ranger is there’s no seatbelt it’s all done with the I-size. The only seatbelt adjustment I had to make was for my daughter . The canopy is just an extra touch of comfort for a child who doesn’t like the sun in their eyes or just doesn’t want to see out the window. I’d recommend to any parent with young children! this car seat has helped our child enjoy being in the car that’s all every parent wants a long with their safety

17 november 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Ranger Car Seat

The ranger car seat is a great choice for those wanting to invest in a seat suitable from newborn up to age 12. It has a 360 swivel base so it’s easy to get your child in and out and also a tilt option to lie your child back slightly. The seat also has an attachable hood which can be pulled over to block sunlight, there aren’t many car seats on the market with this feature. The only thing I can really fault is that the straps can get easily twisted and it can be a bit of a faff trying to untwist them when trying to put your baby in the car but other than this I’m really pleased with this car seat!

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing!

We have the ranger car seat and the ride along suitcase. We love our products! Amazing for quick shipping too. We also have the infant car seat with is so light weight. Perfect products every time

2 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We’ve been using the JoviKids Ranger…

We’ve been using the JoviKids Ranger 360° Car Seat and it has honestly been amazing. The 360 rotation makes getting Aria in and out of the car so much easier and it feels safe, sturdy and really well made. The padding is soft, the fit is secure and Aria looks comfortable every time she sits in it.
Installation was simple and the design looks really sleek in the car. Overall the Ranger 360 has made our journeys smoother and I would genuinely recommend it to any parent looking for a reliable and comfortable car seat. ❤️

2 december 2025
Omdöme utan inbjudan

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