Cozy N Safe Omdömen 

125
•
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Severe communication failures and poor service. I am highly disappointed with the level of service provided. Reaching this business is incredibly difficult; phone calls go unanswered, and email respo... Se mer

Betygsatt 4 av 5 stjärnor

Bought the Logan seat direct from company .arrived within 48 hours and is exactly what we wanted . The only observation is that the buckle, whilst fine, feels less solid and is slightly less easy to h... Se mer

Betygsatt 5 av 5 stjärnor

I ordered a Neo I-size booster seat from Cozy n Safe and it was delivered very quickly despite me living in a really rural area. The booster seat is exactly as it looked online and my child says it is... Se mer

Betygsatt 5 av 5 stjärnor

Solid safe & adaptable child car seat, I wish I'd bought this from the beginning, it would have saved me a fortune without compromising on safety. Absolute bargain price & sporty design. Extra set o... Se mer

Företagsinformation

  1. Babyaffär

Skrivet av företaget

Cozy N Safe is a multi-award-winning British car seat manufacturer with our own manufacturing site and strong supply chain. Created in 2006 in the Midlands, in the heart of the UK by two business owners.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

125 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 55 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(125)

25 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great

I don’t use Amazon, so was delighted to see that the car seat I wanted had free next day delivery from the Cozy N Safe website itself.
The car seat arrived on time and the product itself is good quality and easy to set up/install. I like that it’s Isofix compatible as lots of car seats for older children are only seat belt attached which I wasn’t happy with.
My little one especially loved the cup holder!

2 juni 2025
Betygsatt 2 av 5 stjärnor

Unfortunately I have to give this a low…

Unfortunately I have to give this a low score. I have sent you 2 emails about the lack of padding in this seat and I haven't had any replies.

On the surface it's a good value for money seat with isafe and R129. It does everything I needed in a seat for my circumstances. The 360 swivel is great as I have a 3 door car so need to be able to turn the seat around. It's a sturdy and safe feeling seat.

However I need to take out the infant insert for my granddaughter and the padding left in the chair was awful. Next to no padding between the child and the shell.

I emailed you about this but you haven't bothered to respond to either of my emails. This was disappointing as I expected better for a British company.

Should I get a satisfactory response and solution to the padding issue I would be happy to review this seat higher as otherwise it meets my needs.

7 april 2025
Betygsatt 1 av 5 stjärnor

Bought the cozy n safe Hudson from…

Bought the cozy n safe Hudson from boots. The harness has come open twice while my son was in the seat. He was dancing and it popped open. I have called cozy n safe and was asked to email my issue! I explained it’s urgent as my son is not safe! She didn’t seem concerned! Said her manager was in a meeting so there was nothing she could do?!!
Feeling a bit frustrated! Going to have to buy a new seat urgently and hope I get my money back. Buy with caution! I have emailed but no response not even auto reply to say they received it.
Edit.. 2 days later I chased them. Had call back and now they are refunding me. Thanks

10 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class seat

I’m really pleased with my granddaughters car seat. It is so easy to fit its light, my granddaughters are very comfortable in it.
I’d recommend it and so pleased with the look it’s first class.

4 november 2024
Betygsatt 1 av 5 stjärnor

Had a fantastic little buggy that I…

Had a fantastic little buggy that I loved . Sadly it stopped working at 4 months old due to the mechanism not saying place so would not stay up . I sent video everdence to show this but unfortunately they never returned any more my emails .

1 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5 Stars for Great Customer Service!

We had an issue with an order that was totally our fault. We called Customer services at Cozy N Safe and Helen did everything to guarantee a great outcome. The standard of care, and the understanding way that they sorted out a situation that was not their's to sort out was second to none. I'd recommend this company to anyone. 5 Star!

17 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered on line

Ordered on line, very straight forward and delivered very quickly. I would recommend the car seat for 3+ years.

2 september 2024

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