I needed a quick PCR test before a family holiday after the last minute rule changes. CHT came to my door, done the test and I had the result back within a few hours. I could relax and get excited for... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I usually never write reviews. But I am extremely pleased with Covid Home test. They have been amazing. Be it the online support required, or the time lines, even communications, Commitment to ensure... Se mer
My mum needed a pre travel PCR to travel abroad urgently. I contacted CHT London who send a courier within an hour to my home address. I could even tracked the courier location. The courier wa... Se mer
Such a brilliant service! After being disappointed by many online covid centers that provide at home services - this one far exceeded my expectations! I received my result the same day the test was do... Se mer
Företagsinformation
Skrivet av företaget
Best-in-class Covid tests with a premium courier service. Fastest results in 3 hours for both PCR and Lateral Flow. We are accredited by UKAS and CQC, and we are listed on the UK Government website.
Kontaktuppgifter
124 Cornwall Road, SE1 8TQ, London, Storbritannien
- 020 3319 6469
- contact@covidhometest.co
- covidhometest.co
4,9
Utmärkt
961 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always fantastic service 10/10
24 november 2021
Very fast and easy
24 november 2021
Courier arrived quickly
Courier arrived quickly, waited outside (we invited him in) while I did the test, took it away - and the result arrived within 3 hours. Expensive at £199, but ‘express’ indeed and I’m very satisfied.
24 november 2021
Can’t fault the service
Can’t fault the service - the tests arrive on time (generally at the start of the window - I’ve had quite a few from CHT), and the results always arrive within the set time. No complaints
24 november 2021
Excellent service
Excellent service. Had to call as I was out of their immediate area. Courier was arranged and arrived as advised. Results received within 2 hour time frame. Would definitely use again.
24 november 2021
Omdöme utan inbjudan
The delivery was prompt and the test…
The delivery was prompt and the test result was not delayed
23 november 2021
Excellent door to door service
Excellent door to door service. Results received within the timescale specified.
23 november 2021
Great Service
Expensive, but a very slick service from start to finish. Results came back exactly 2.5 hours after sample was handed to courier.
22 november 2021
Omdöme utan inbjudan
Speedy and Efficient
18 november 2021
Very efficient
Very quick - trackable driver and kept up to date with when he expected to arrive. Test was processed within 40 minutes of the driver leaving the house. 2.5 hours from booking to result.
18 november 2021
Omdöme utan inbjudan
I have been travelling a lot throughout…
I have been travelling a lot throughout Covid and find that the UK testing system is expensive and usually slow, two things you don't want when compared with many other countries testing offerings. I am grateful that this test wasn't slow but there was no request for further details on the booking forms. When I asked the driver if he needed my passport details like every other company does he said no. So as I turned up to check into my flight the attendant didn't want to let me onto the flight as the test said I was ten months old and had no passport number. Thankfully I managed to get another certificate sent to me but when the test cost £200 this should not be happening. Travel right now is a real drag with all the extra hassle of testing/passenger locator form etc but one doesn't want the added stress of silly mistakes. It is not your companies fault this new economy has been created, but you are profiting from it. Let's try and keep things precise when charging as much as you do as processing these tests cost barely anything as other countries test prices demonstrate!
18 november 2021
Svar från Covid Home Test
Dear MFMT,
We are very sorry our service appears to have fallen short of your expectations.
We appreciate travel can be very stressful during this time. We encourage all our customers to double check all the information they give us is correct. Our team of customer services agents are on hand to help our patients with any issues 7 days a week.
There is a place for your passport information both when you book our tests before you pay, and then in the form in your confirmation email. All the details you enter in your booking are clearly displayed in your confirmation email to help identify if you made a mistake when booking. In this instance, when it became apparent you incorrectly entered your date of birth, and you omitted to enter your passport number, our customer service team quickly corrected the error and issued a new certificate.
Kind regards,
Ana
Very helpful 👌
17 november 2021
Incredibly expensive but quick and easy…
Incredibly expensive but quick and easy with a nice driver. Self administered test.
17 november 2021
Excellent efficient service
Ordering was simple, the test arrived within an hour and I had my results within two hours. Excellent efficient service.
17 november 2021
This service was excellent
This service was excellent, super responsive, flexible and fast. I highly recommend them.
17 november 2021
We have been using CHT for the 3rd…
We have been using CHT for the 3rd time. And there service is prompt and reliable.
17 november 2021
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