Cosyfeet Omdömen 

214
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Was going to order a few pairs of £69 slippers for a few residents, however they want £5,99 delivery charge so i phoned a shop that sells Cosy feet products and they told me they can place an order t... Se mer

Betygsatt 5 av 5 stjärnor

These slippers are really comfortable and supportive as well as looking nice. No wonder they were out of stock when I first tried to order but the email arrived to tell me they were back in stock and... Se mer

Betygsatt 5 av 5 stjärnor

A great choice of slippers, which my Mum is delighted with. Chose a pair called ‘Hannah’ as that’s my name - think I found it funnier than Mum did. Great service and well communicated delivery.

Betygsatt 5 av 5 stjärnor

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. So... Se mer

Företagsinformation

  1. Skobutik

Skrivet av företaget

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

214 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(214)

53 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent customer care

I ordered my 94 year old Mum a pair of shoes from Cosy Feet. A few weeks later, after initially telling me they fitted okay, she confessed they didn’t fit well. As she’d worn them outside I assumed we were stuck with an expensive mistake. A few weeks ago she visited the Cosy Feet shop in Street and got measured up properly. She mentioned the shoes she’d bought and was told to return them for a full refund which I have just done - they even sent a pre-paid returns label. Really excellent customer service.

27 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent.

Excellent, fast service from Cosy Feet, using reliable mail. Also, helpful and knowledgeable assistant at the end of the phone.
My husband is an amputee, so we were pleased to be able to purchase just one slipper. Thank you,

7 juni 2024
Betygsatt 5 av 5 stjärnor

I thought I would give this company a…

I thought I would give this company a review!just recently I ordered for 1st time from this company some sandals for my husband they were excellent quality but unfortunately they just weren’t suitable for him . The service from this company was 1st class they arrived quickly & nicely packaged also no messing about returning package & very quickly gave you a full refund.I would definitely use this company again & recommend.

31 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Mens Socks

I can only comment on the two types of mens socks that I bought. one of wool and one of nylon. After only one wash the wool ones reverted to raw wool, and the nylon ones went from black to grey.
The company stated that there was nothing wrong with them after I returned them.
Do not buy, high price and low quality.

18 april 2024
Omdöme utan inbjudan
Logotyp för Cosyfeet

Svar från Cosyfeet

Thank you for your review, we are sorry you were not satisfied with the socks.

We have refunded you for both packs of socks as a goodwill gesture.

Betygsatt 1 av 5 stjärnor

This company sends unwanted mail…

This company sends unwanted mail through the post to a family member even though i removed their details from my account months ago. I am trying to close my account but have been sitting on the chat box for half an hour (Queue position: 1), like i havent got better things to be doing.

17 april 2024
Omdöme utan inbjudan
Logotyp för Cosyfeet

Svar från Cosyfeet

Hi,

We are sorry for the unwanted mail that you or your family received. Removing an address from your account online would not have prevented any future mailings. But I can see you have now spoken to a member of the team who has arranged this for you.

Please accept our apologies for the inconvenience.

Betygsatt 1 av 5 stjärnor

Still waiting for refund other shoes…

Still waiting for refund other shoes we’re ok

25 mars 2024
Logotyp för Cosyfeet

Svar från Cosyfeet

Hi,

Please accept our apologies for the delay in processing your refund, it took longer than normal for your return to reach us.

We have now refunded you.

Thanks,
Cosyfeet

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service.i bought a pair of shoes and a pair of trainers from this company. The shoes were comfortable, but the trainers gave me blisters first time of wearing them. I contacted customer services and they immediately sent me a free returns label and refunded the money paid for the trainers within a few days.

16 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top class Customer Service

I had a problem with slippers that I had been wearing quite some time, and i called the company to reorder, not complain. However, when the lady at Cosyfeet heard what had happened, she immediately said there would be no charge for the replacement. Absolutely top class customer service. Thank you, Cosyfeet!

21 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely quality shoes

Lovely quality shoes; width makes them extremely comfortable & they look good too. They are heavier than I had expected but this doesn't affect the level of comfort or wearability. First pair of shoes in a long time I am pain free post walk.

23 februari 2024
Betygsatt 1 av 5 stjärnor

Need to less one star

Need to less one star
Shocking how they treated me
Return items as not suitable.
Not even tried on As Fabric on knickers was like plastic and little air holes
This sold as leak proof and also not show mark on out clothing is lost wee
They refusing too issue full refund and just offering partial refund 1.98 not 11.98 that was paid. . Saying refund them to wrong address .. disgusting the way this company dealt with my complain
11

11 mars 2024
Omdöme utan inbjudan

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