Cosyfeet Omdömen 

214
•
TrustScore 4.5 av 5

4,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Was going to order a few pairs of £69 slippers for a few residents, however they want £5,99 delivery charge so i phoned a shop that sells Cosy feet products and they told me they can place an order t... Se mer

Betygsatt 5 av 5 stjärnor

These slippers are really comfortable and supportive as well as looking nice. No wonder they were out of stock when I first tried to order but the email arrived to tell me they were back in stock and... Se mer

Betygsatt 5 av 5 stjärnor

A great choice of slippers, which my Mum is delighted with. Chose a pair called ‘Hannah’ as that’s my name - think I found it funnier than Mum did. Great service and well communicated delivery.

Betygsatt 5 av 5 stjärnor

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. So... Se mer

Företagsinformation

  1. Skobutik

Skrivet av företaget

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

214 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(214)

53 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Extortionate delivery costs

Extortionate delivery costs for no apparent reason. The collection option is even more which is ridiculous. No way it would cost them that much to post a pair of slippers.

27 mars 2025
Omdöme utan inbjudan
Logotyp för Cosyfeet

Svar från Cosyfeet

Hi,

Our postage charge is a combination of the cost of the materials used in the packing process as well as the cost of staff to do so and what we are charged by Royal Mail. We do not make a profit from our postage charges.

Thanks,
The Cosyfeet Team

Betygsatt 5 av 5 stjärnor

Great customer service

Louise was so helpful and kind in helping me with an issue with sandals purchased last year and resolved it easily and also placed an order for another pair for me as a back up pair for my Mother at a reduced cost. Thank you

3 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've ordered many pairs of shoes over…

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. Some nice men's styles too and the bonus of velcro straps rather than laces are perfect for me.

21 februari 2025
Betygsatt 1 av 5 stjärnor

I have a wide foot

I have a wide foot, and it is difficult to find shoes. I bought items 3 times. It is terrible, the cost price does not correspond to the quality. Last purchase slippers, 71 pounds. Real price 20 pounds. Pieces of cheap synthetics. Sole thin-uncomfortable.And the rest of the purchases are of low quality. Shoes. Expensive. Complete discrepancy between prices and quality.

24 januari 2025
Omdöme utan inbjudan
Logotyp för Cosyfeet

Svar från Cosyfeet

Hi,

Please can you contact us: https://www.cosyfeet.com/contact-us and provide more information about your order, so we can investigate this for you?

Thanks,
Cosyfeet

Betygsatt 5 av 5 stjärnor

Lovely shoes.

Ordered on line. Quick delivery. Ordered 2 pairs of shoes for my mum. She loved both pairs and the fit was comfortable. I took out insole which gave her even more room in the shoes. Have bought 3 different pairs in the last month. Expensive but worth it.

24 januari 2025
Betygsatt 3 av 5 stjärnor

Good and bad

The ordering was effortless and the delivery was great
but when you return an item the refund takes a long time

24 januari 2025
Logotyp för Cosyfeet

Svar från Cosyfeet

Good Afternoon

Thank you for your feedback.

We can confirm that we received the order back on the 31.01.2025 and the refund was processed the same day. However the refund does take 4 working days to show in your account.

Please accept our apologies for any inconvenience this may have caused.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Betygsatt 3 av 5 stjärnor

Ripped off by Jim

I bought a pair of Jim shoes in a winter sale. On delivery an offer of 10% off if l purchased another pair. I took up the offer and bought another pair of Jim.
Then came the big disappointment because the Jim shoes were again reduced in a sale to less than l paid with The 10% off. This leaves a customer feeling “ripped off” and unlikely to make further purchases.

8 januari 2025
Logotyp för Cosyfeet

Svar från Cosyfeet

Good Afternoon

Thank you for your feedback.

We understand it can be frustrating when an item goes into the sale shortly after purchase, however, as with all retail pricing and promotions do change periodically, and we are unable to predict or guarantee future price adjustments. While we do our best to offer competitive pricing at all times, sale prices are a normal part of retail.

Please accept our apologies for any disappointment and inconvenience this may have caused.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Betygsatt 3 av 5 stjärnor
Logotyp för Cosyfeet

Svar från Cosyfeet

Good Afternoon

Thank you for your feedback.

We are sorry to learn that the order has proven to be unsuitable. We can see by our records that we have received these back and a refund has been processed.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Betygsatt 5 av 5 stjärnor

Great service.

Always great quick service from Cosyfeet. Easy to use website and kept up to date with delivery details. Love my new slippers. Perfect fit soft material plenty of room for swollen feet and ankles. To improve I'd like a bit more padding underfoot for painful heels but overall a nice slipper.

8 januari 2025
Betygsatt 3 av 5 stjärnor

I am so gutted

I am so gutted. I have lymphodema and am diabetic. I found the cosy feet site whilst online.
I ordered Alison shoes and got the extra straps, I also ordered a size bigger and the shoes didn't fit at all. The were too narrow and too short I counldn't even get my foot in the shoe. I am a size 5.5 but ordered a 6.5 as I've always had trouble with getting shoes. The shoes sounded brilliant so didn't mind paying the extra money for them than what I normally pay. But like I say no were near fitting me. I am sooooo disappointed.

29 januari 2025
Omdöme utan inbjudan
Logotyp för Cosyfeet

Svar från Cosyfeet

Good Afternoon

Thank you for your feedback.

We are sorry to learn that the order has proven to be unsuitable. We do offer a free return service, therefore you are more than welcome to return them to us for an exchange or a refund. We do not have a time limit on our returns.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Betygsatt 1 av 5 stjärnor

I brought cosy feet slippers and have…

I brought cosy feet slippers and have found them extreamly uncomfortable definitely not worth the money .very hard inside sole for your feet. They have fur on the inside but they still hurt.Absolutely no softness in them at all, I was also given a pair by my daughter for Christmas and they are the same

1 januari 2025
Omdöme utan inbjudan
Logotyp för Cosyfeet

Svar från Cosyfeet

Good Morning

Thank you for your feedback.

We are sorry to learn that the order has proven to be unsuitable. We do offer a no quibble guarantee and a free return service, therefore you are more than welcome to return them to us for an exchange or a refund. We do not have a time limit on our returns.

If we can be of any further assistance please do not hesitate to contact us.

Thanks,
Cosyfeet

Betygsatt 5 av 5 stjärnor

Mooch slippers

Very comfortable and supportive to the feet. Essential as had experienced plantar fasciitis in the past prior to discovering these slippers. Great that the slippers are also washable in the washing machine on 30 degrees which I have done a few times. Now have bought second pair and I would not hesitate to recommend these slippers.

23 december 2024

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