Contacts Express Omdömen 

I've never dealt with a company who has been so quick to reply and go above and beyond all my expectations !!!

Thank you James

Wow! Ordered my glasses Tuesday evening, recieved them THURSDAY AT NOON!! (I live in Southwestern Ontario) First time customer, so I had to input all my information, it isn't like this was a re-order. Also, lots of respect for them holding the order until it was confirmed the Credit Card I used was ACTUALLY mine! Will be purchasing glasses for my whole family through this company! OUTSTANDING!!!

We have been dealing with ContactsExpress.ca for over four years for glasses and contacts. We are extremely happy with the service, pricing and products. I spoke to Dennis again today and he was great. He knows his products and answers all my questions expertly. We have recommended you to many others over the past few years.

James was really helpful and nice

Justin was great! My order went missing and he immediately sent out a new order.
Excellent customer service!!!

Justin was amazing. I made a mistake ordering my contacts, and he took care of it and is sending me replacements. Couldnt have asked for a more pleasant experience. Justin is a great customer service rep :D Hope to speak with him in the future

I had a problem with my sons prescription for contacts that was my fault and they immediately sent a return shipping label and expedited a new box of contacts with correct prescription!

Chris was super helpful and friendly to resolve a coupon code issue that could not be applied via an online order. Pricing and service was really great.

Wow! Talk about a pleasant customer service experience, totally made my day! I had one pair of contacts left and my order came in 2 days. The individual that served me, Tony B, was courteous, uplifting, made me feel special, and totally diffused my situation. 100%

Just wanted to say thank you for fixing the problem so quickly amazing company with amazing prices and great customer service i won't be shopping anywhere else for contacts thank you again

I recently decided to give contacts express a try and was delighted with the fast delivery and they had even sent me a complimentary pair of glasses!

Unfortunately, I hard ordered the wrong prescription so I wrote to their team and got a response the following morning ( I had sent a message around 8pm).

Amanda responded quickly and was very kind in assisting me. We'll done Amanda and the contacts express team!

Justin was very kind and knowledgeable today . Always a pleasure to order from this company. Thanks!

The best experience I've had with any company! I made an error on an order and not only did they allow me to return the items but they fixed my order and shipped it without even asking. I thought I wasn't going to get much help but the customer service team were so nice!! Looking forward to shopping here more often for contacts and glasses :)

I have had two reasons to contact their customer service (one my fault, the other a shipping issue). Both times their customer service was easy to get a hold of and very accommodating.

Speed it up.4 days to send it out is not "arriving in 2-4 business days".You lied about how long you take.I can deal but you call yourselves 'express'.Disappointing.

I would like to say thank you to James .It was pleasure to talk to him. He easily solved my problem.

The team always goes the extra mile. I have been a customer since moving to Canada. The customer/client always comes first.

I called because I wanted to make sure I submitted my daughter’s prescription accurately. Sure enough I had made a mistake, but Francis was super helpful and corrected my order. He was very friendly and made sure the prescription for her contacts were exact.

Tommy T was absolutely amazing helping me troubleshoot my order. Thank you so much for your help Tommy. Even though we interacted through chat, it didn’t feel like a distant customer service interaction. You were kind and personable!