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On april 9th 2026 I ordered two twenty twenty six half dollars. They arrived and had scratches and dings in them. These coins were advertised uncirculated , but obviously we're in circulation. I sent those two coins back along with photos, 15 emails and two months later , I received two more coins. Those coins also had scratches and dings in them. First to coins there were 4 dings on the front of the coin, Send those back. They send me two more coins and those same four dings are on the back of another coin. Bad bad business practice. You advertise uncirculated , but yet give your customers circulated scratched up and ding up coins. This is 100% unsatisfactory and i'm not dealing with your dumb asses again. Customer service John, All he had was excuse after excuse after excuse about the warehouse. I will be calling coins t v to talk to somebody that has some leverage , and that might be able to help me, Because it damn sure isn't gonna be john

Although I am generally ok with the products I ordered, the time it takes to get the order is incredibly frustrating. I place two orders and the most recent was on April 17. It is now June 18 and no word on when my items will ship. On my last order, I contacted customer service but the response provided nothing more than the web site. I think I'll give it another week and if there are no updates, I will cancel my order. I think I will look elsewhere for future buys.

Placed order on March 9,2026. Payment was charged to my credit card. Reached out two weeks later to inquire about my order and no response. April 1,2026, canceled the order. Over 3 weeks with not even shipping the product? Sad! Take care of your customers or someone else will.

When I placed my order on March 5th, you don't hear anything from them. They take your money out right away, but they don't send you any information as to when it is being shipped. When you try to cancel it, they won't cancel even though it has not been shipped. Bad business practice to ignore customers. Will contact BBB to see if there is any complaints or if there is anything I can do. It is March 16th, and still no response.

Ordered on 2-7-2026. I emailed them after two weeks of no communications. They said was shipping on 2-23-2026. Contacted them AGAIN on 2-27-2026 nothing from them on tracking. All I ever got was we are sorry for the delay and are working on it. Basically a "canned" response. So I then had to ask for a refund since the order was outside their stated delivery window. Which they did...BUT ZERO communications UNLESS I initiated it.

I received an email that redirected me to coinstv.net. Once I got to the advertised page, it was selling for $80 what was a $20 piece of silver coin.

I ordered a few banknotes which were delivered whithin a week, so as for me, I am satisfied.

Smooth transaction. No problems.

received order

Lack of correspondence.

If not for their customer service I would have reported this company to the BBB. Took 2 months to get items. This was 2 different orders which were ordered on separate dates but arrived at the same time. First order was in padded envelope, the small boxes of items got damaged due to insufficient or improper packaging. The second order, which had same type items, arrived in a cardboard box with no issues.

Your customer service is great! They always are helpful and informative. I have gotten amazing coins since I started following The Coin Channel , back 7/2023, before that no clue about coins. Thank you for being a trusted company.

SCAM SCAM SCAM!!!
I ordered a mystery box and received nothing!! I email them and ask where my purchase is and there response is “it ships within 3-10 business days”.
I emailed in another 1-1/2 weeks , same thing. You also can’t read there emails because it’s all jumbled up with the header, I was able to make the headline out. Third email I cancelled my order and reported this scam place.
They never tried to explain why it was taking so long.
Stay away from this site!! No good!

The whole experience from purchasing, to how the products are packaged for protection, timely shipping, the quality of product once received and the customer service if needed has been absolutely amazing. I would recommend to anyone from a beginner to an novice coin and currency collector.

Always has something new and unique to browse. I love the hoard collections they’re fun to examine.

When you SELL a coin for brilliant uncirculated, it should be the way you advertise. If I didn't like your company, then I would not have spent thousands for your product. 60% of the west point quarters, that I've purchased, were advertised and sold as B.U. but never are. They have deep scratches and gouges. I would like to send them to get graded, but they are not worth it. Sell what you advertise on the show.

Made many purchases with CoinsTV during the past few years. The good: CoinsTV sometimes offers newly released items before other sellers. All items are eventually delivered. Customer Service is usually available and helpful most of the time.
The bad: Shipping time (7 to 10 business days or longer) is unsatisfactory. It should not take a week and a half, two, three, or even four weeks for the shipping process to start. Very frustrating and inexcusable. Quality control is lacking and needs improvement. Received damaged items on several occasions (not the result of shipping). CoinsTV prices tend to be higher than many other sellers most of the time.

It always takes way longer to receive a package, there's no communication, and when a package goes missing I have to do all the leg work just to find out they messed up the labels. And then when you do bring up a package not being shipped. It's surprisingly gets shipped. It's as if they forgot and then I reminded them.

Opportunity to purchase special edition coins is great. Customer service is responsive. Shipping takes a very long time.

This was a great experience. Once again, they knocked it out of the park. This was another great experience.

I was skeptical, but like I said in my last review, I am a CoinsTV fan for life now.