Coffee52 Omdömen 

Really nice products and incredibly friendly staff when I had to cancel, spoke to Brian he told me about some savings I had earned for my second ordered if i wanted to stay but didn’t try to force it only asked for feedback to improve going forward

Great service, thank you for the support Brian

This was a free offer via Vinted. Very good deal and subscription fee discounts for what i would say is pretty decent coffee. They send different blends each time. Only had one so far but it was delicious. Chocolate and caramel tones, very pleasant and strong flavour altogether, but not bitter thankfully. Would recommend if want a variety of good quality coffee beans at decent prices. I did try to cancel after the free trial but after speaking to customer services, who were lovely, I decided to continue and do not regret it. I gave 4 stars not 5 because of the difficulty with cancelling the subscription. Need to call customer services to do this.

The coffee was delicious and really well priced, even after the initial discount period. Customer service was very friendly and helpful.However they are obviously detailed either to keep you subscribed, or to get you to subscribe to another of their products such as wine or beer. My problem was simply that I don't drink enough coffee to keep up my subscription, even though it was excellent. So I had to cancel, because although you can pause your subscription you can't change the length of the period between parcels arriving.

This is a SCAM! Definitely avoid this company! The trial is a TRAP. Once you provided the details, you are actually subscribing the coffee and they will charge you every 2 months. You can't cancel it online and have to call the line that no one will pick up.

I've seen their replies here and tried what they said (call/website/Facebook). None of them works.

I think the only way to cancel is close your bank account, or call the lawer or police.

Coffee is quite decent, however they make it very difficult to cancel the subscription!!! Verg easy to subscribe online, but in order to cancel you need to CALL them. Come on, are we still in the 90s? I request my subscription to be cancelled immediately.

Lovely speaking to Brian very friendly and helpful.
Lovely coffee ☕️ x

Christian was very helpful

Spoke with Joe Clark - excellent customer service and offers available. Very good products and service

Coffee came incredibly quickly and well packed, and Simeon was incredibly informative and helpful over the phone!

Two brilliant orders with no issues before the latest order.
Latest order arrived on time but the packaging was and I was unwilling to sample the contents. The box had been ripped open and re-Ella taped.
The next morning I went on the coffee 52 website and tried to communicate with them about the damage. Unfortunately, the photograph I had on my phone of the damage was too big to submit.
I phoned the company and was put through to the member of staff who deals with cancellations
Hearing heard what had happened, he said he had to speak to his boss and promised that he would call me back within 10 minutes.
This was before 10 am on Tuesday (27/10/26). I heard nothing until an email at 4:37 this afternoon. (29/10/26).
I have replied stating that I want a return label so they can receive the parcel in the same state I had it and I want a refund as well as an intention to cancel my account.

Called me up to clarify that I could actually claim outstanding credit which I thought was very good.

The coffee is really lovely, we just dont drink enough to warrant the subscription anymore. Brian was incredibly helpful and kind on the phone when cancelling, thank you!

Had a great experience with Simeon Browne from Beer52 after I reached out regarding the different subscription options. Personable, enjoyable AND professional. Great brand represented by a great individual!

Very good customer service.

Brian was knowledgeable, engaged and passionate about the coffee. Friendly and helpful positive attitude!

Kaye Kaur was really helpful today! She was very kind and amended my coffee order instantly as requested :) thank you very much! Plus, the coffee from Brazil tastes amazing, good job guys!

Shaun was great!

Getting through to a Human was a challenge/cancelling by order was, but I must say once I got to Shaun in the team he was very helpful - once you offer de-caff options, I will be back!