The chest of drawers is great quality! I really like that the areas for the screws have plastic inserts so you won’t loosen and damage the wood if needing to take the furniture down when moving. It... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Extremely disappointed with this experience. I ordered dining chairs and a table for a function, only to be told the chairs were out of stock after I had paid. Getting a refund was difficult due to... Se mer
Företaget har svarat
Honestly couldn’t have been quicker service … they arrived on 2 separate days but it all worked out ok Very very happy with my chairs and the service was excellent 👌🏽
We bought a bathroom mirror cabinet from CLIPOP, and the price was at least 40% cheaper than similar products from other companies. I’ve put together a lot of flat-pack furniture (like IKEA) over the... Se mer
Företagsinformation
Om CLIPOP
Skrivet av företaget
Welcome to CLIPOP
Clipop Furniture : Design for a Cosy-Effective Life.
About Us
With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.
Shop FurnitureKontaktuppgifter
Storbritannien
- service@clipop.eu
- clipopuk.com
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Missing order
Missing order, still not received, no communication, poor customer service
31 augusti 2026
Svar från CLIPOP
Dear Customer,
We’re truly sorry that you have not received your order and that you have also experienced a lack of communication from our side. We completely understand how frustrating and disappointing this must be.
We will urgently check the latest delivery status with our logistics team and will contact you directly by email to help resolve the issue as quickly as possible.
Please accept our sincere apologies for the inconvenience and frustration caused.
Kind regards,
CLIPOP Customer Service Team
I ordered Mirror for bathroom and both…
I ordered Mirror for bathroom and both time glass was broken.
It was so bad experience with courier.
3 september 2026
Svar från CLIPOP
Dear Customer,
We’re truly sorry to hear that your bathroom mirror arrived damaged on both occasions. We completely understand how frustrating and disappointing it must have been to receive broken glass twice, especially after having to deal with the courier.
This is certainly not the experience we want our customers to have. We sincerely apologise for the inconvenience and frustration caused. Our customer service team will contact you by email to look into this personally and work with you towards a proper solution.
Thank you for bringing this to our attention, and we’re very sorry again for the experience you’ve had.
Kind regards,
CLIPOP Customer Service Team
Bedside unit …
Received my bedside unit for my son’s room which came with a crack in the top wood, however after I reported this a new one was sent out within a matter of days. Bedside unit looks lovely
3 september 2026
After receiving the item initially
After receiving the item initially, it was unfortunately damaged in transit. Within a week of notifying the company we had received a replacement. We can't praise Clipop enough for their customer service, and the care and attention provided.
2 september 2026
Great product and clear delivery…
Great product and clear delivery communication. Would 100% order from them again.
2 september 2026
Beautiful chairs, great price
Beautiful swivel chairs at a great price & quick delivery. 5* seller. Wouldn't hesitate to recommend.
26 augusti 2026
Fantastic product
31 augusti 2026
Do not buy from this company
Do not buy from this company. Hadn’t realised it was a foreign company until the payment left my bank and the reference said Hong Kong! Stools turned up ridiculously chipped, scratched and in shocking condition! Phone number on website doesn’t work, emails are slow, two days for a reply to offer me a partial refund although I had stated I didn’t want the items and to arrange collection ASAP. I have had to call my bank to report it. I will also be contacting trading standards.
31 augusti 2026
Svar från CLIPOP
Dear Customer,
We’re very sorry to hear about the condition of the stools and the frustration this situation has caused. We understand your concerns and sincerely regret that your experience has not met the standard we aim to provide.
We would very much like to continue communicating with you and help work towards a suitable resolution. Our Customer Service team will contact you directly by email to discuss the matter further and assist you with the next steps.
Thank you for bringing this to our attention, and we sincerely hope we can resolve this for you.
Kind regards,
CLIPOP Customer Service Team
Good service
Good service, resolved the issue of the damaged delivery quick and efficiently.
Product as expected for price.
31 augusti 2026
Great sofa
Great sofa, looks beautiful, very easy to set up, delivered promptly. Would highly recommend
19 augusti 2026
Not received what ive ordered and no…
Not received what ive ordered and no communication
21 augusti 2026
Svar från CLIPOP
Dear Customer,
We’re truly sorry to hear that you haven’t received your order and that you haven’t received the communication you expected. We sincerely apologise for the inconvenience and frustration this has caused.
We’re looking into the situation for you and will contact you via email to help resolve the issue as quickly as possible. Thank you for your patience and understanding.
Kind regards,
CLIPOP Customer Service Team
The Bar Stools we ordered arrived on…
The Bar Stools we ordered arrived on time and appear to be really great value.
24 augusti 2026
I was very happy with the bar stools I…
I was very happy with the bar stools I ordered. Easy to put together and very good quality. Would definitely recommend.
24 augusti 2026
Fantastic furniture
Fantastic furniture, looks amazing in my kitchen.
I would have given 5 stars, but I think your UK delivery company lets you down.
DHL said they’d tried to deliver, which was untrue as we were in all day and took the parcel back to the depot. I don’t even think they tried to delivery it.
The status of the parcel was not accurate, so there was confusion. They stated the parcel was delivered, but I discovered was back at the depot.
The delivery driver also more or less threw the parcel down and the box was damaged ob delivery. This tells me the parcel wasn’t handled carefully.
24 augusti 2026
Plastic light covers
The unit was very easily constructed until it came to attaching the plastic light covers. These would not go on as advised and I had to’notch’ them with a Stanley knife in order for them to fit. This was not in the instructions. This was very frustrating at the time as it was the last thing to do to complete the unit.
17 augusti 2026
Svar från CLIPOP
Dear Customer,
Thank you for bringing this to our attention. Our light covers are designed to fit directly into place without requiring any manual adjustment, so it sounds like there may have been an issue with the ones you received.
Could you please send us your order number and a photo of the light covers to our customer service email?
service@clipop.eu
We’ll be happy to look into this for you and arrange replacement light covers where needed.
We’re sorry for the frustration this caused, and we appreciate you letting us know so we can make this right.
Kind regards,
CLIPOP Customer Care
The delivery was punctual and effienct
The delivery was punctual and effienct. The quality of the product is excellent.
24 augusti 2026
The item was decent quality for the…
The item was decent quality for the price, but one chair was damaged and when I contacted customer service they offered £30 compensation then asked for £40 to be paid for a replacement as they couldn't send just one chair. The issue was eventually resolved but not the best customer service initially.
17 augusti 2026
Svar från CLIPOP
Dear Customer,
Thank you for sharing your feedback. We’re pleased that the issue was eventually resolved, and we’re sorry that our initial handling of the damaged chair did not meet your expectations.
As our chairs are packaged and shipped as a set of two, we unfortunately do not have individual packaging available to send a single replacement chair separately. We therefore discussed alternative solutions with you and aimed to reach an arrangement that would be acceptable to both sides before proceeding.
We understand that the options could have been communicated more clearly from the beginning, and we sincerely apologise for any frustration this may have caused. We appreciate your patience and value your feedback, which will help us improve our customer service going forward.
Kind regards,
CLIPOP Customer Care
Really happy with the chairs and very…
Really happy with the chairs and very fast delivery. DHL delivered 3 of the parcels not to me so I got in contact with clipop they replied straight away and sent me some new ones out. Great service! Thankyou
24 augusti 2026
Detta är Trustpilot
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