Easy to install and use, but there is currently a display issue on the App, which means that refunds aren't being taken into account in the total balance. CleverCards has confirmed my total balance is... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... Se mer
The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Se mer
This company is brilliant at what they do they have help me and my partner pay are electric and gas bill with out having any worries that we are gonna get behind. We both are eternally grateful thank... Se mer
Företagsinformation
Skrivet av företaget
Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.
Kontaktuppgifter
Suite 4, The Mall, Beacon Court, D18TN80, Dublin, Irland
- support@clevercards.com
- clevercards.com
4,1
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 62 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Took them over 4 weeks to sort out the…
Took them over 4 weeks to sort out the conversion of tokens into cards. Customer service kept telling me it would be sorted in 1 week... which never happened. Pretty bad experience
6 maj 2026
Svar från CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
A month of broken promises
A month of broken promises, zero accountability, and our money held hostage.
We initially had a great experience with Clever Cards — purchasing reward cards for our team at Christmas was seamless. On the strength of that, and after a sales call where the representative went out of his way to emphasise Clever Cards’ exceptional customer care and business card offering, we decided to take out the business card.
Big mistake.
Without any warning whatsoever, the card became unable to load funds due to a “technical issue.” No manual workaround was offered — despite the fact that our funds had already been loaded into our Clever Cards business account. Let that sink in: they had our money, and we had no way to access or use it.
The in-app message assured us the issue would be resolved “in a couple of days.” A couple of days passed — nothing. The message shifted to “next week.” Next week arrived — still nothing.
We contacted customer support. There is no way to speak to a human. You are funnelled through a generic AI system and eventually told someone will call you back. Days later, we received a message informing us how “valued” we are as a customer and that a platform migration was underway — another couple of days. That turned into weeks, with zero proactive communication from Clever Cards.
A second support message went unanswered for over five days.
Eventually we were told the migration to Stripe was complete. We logged back in — the card still wouldn’t load funds. The message still read “a couple of days.”
The latest “solution” offered to us? A workaround suggesting we use the benefits gift card instead of the business card — which would require us to load additional funds into a separate section of our account. In other words: load more money on top of the funds they are already holding and that we cannot access.
This is not a minor inconvenience. This is a company holding customer funds, providing no working product, offering no real support, and stringing customers along with the same recycled message for over a month. The gap between what was promised on that sales call and the reality of this experience is staggering.
23 april 2026
Omdöme utan inbjudan
Svar från CleverCards
Hi, we truly value the faith our customers put in us and we are deeply sorry for the inconvenience this disruption and the subsequent migration caused you and the other customers. We feel very strongly about the experience you and other customers have had to go through, and we sincerely apologise for it.
We also understand the frustration around the changing timelines. As we worked through the getting the issue resolved, the complexity of the disruption and the subsequent migration to Stripe meant that timeline shifted as a result. We are genuinely sorry for that. Throughout this period, we made it a priority to offer refunds to any business customer who did not want to wait, and we processed refunds for all such customers without delay.
On the workaround you mentioned, we were enabling businesses to move funds from one account to another so they could continue to use them, at no point were businesses asked or expected to add any additional funds. We are sorry if that was your experience, as it was never something we wanted or asked any of our businesses to do.
We are deeply sorry that this has eroded the trust you placed in us. We can assure you that we are working very hard to get back to the level of service you have always known from us. What you have experienced is an aberration and is not what CleverCards stands for. We very much hope to earn back your confidence in time.
If you would like us to look into your specific situation, please reach out to us at incident@clevercards.com and we will personally make sure it is resolved without any further delay.
— The CleverCards Team
The Clever Card - Constant Companion
It was very easy to use, just add to wallet and tap to use. I would recommend the clever card for future transactions and customer friendly service
6 maj 2026
I had received a gift card from my…
I had received a gift card from my company and I couldn't access it for four weeks which I found not very professional.
12 maj 2026
Svar från CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
Poor communication
Poor communication, takes days to reply to emails. Would not recommend
12 maj 2026
Svar från CleverCards
Hi, we are truly sorry for the delays and the poor communication you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
It was a bit challenging to add the…
It was a bit challenging to add the card to Google Wallet, but Costumer support sortec out the issue very quicly .
12 maj 2026
Very easy to set up and use.
12 maj 2026
Helpful and easy to load and use
12 maj 2026
The weeks of delay caused by moving 3rd…
The weeks of delay caused by moving 3rd payment provider was handled really poorly - no communication or updates provided. This had a significant impact on our company event
6 maj 2026
Svar från CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
Took a month to receive the card, terrible customer service
Very poor service, Clevercards took 1500e and then I was told that due to third party payment issues they couldn't provide the digital card. Took Clevercards over a month to finally give me the digital card. Then there were issue for a week with getting it added to google pay. I asked them for a refund of the fee which they agreed to, I was never refunded back to my bank account or loaded to the card. I sent multiple emails with no response.
12 maj 2026
Omdöme utan inbjudan
Svar från CleverCards
Hi, we are truly sorry for the experience you had. This is completely unacceptable and not the standard we hold ourselves to. We are pleased to confirm that the Google Wallet issue has now been resolved, and you should be able to add your card without any difficulty. Regarding your refund, please reach out to us at incident@clevercards.com, and we will personally make sure this is sorted without any further delay.
— CleverCards Support Team
Svar från CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
Terrible service
I needed to activate my card as I needed to insure my car. Took over a month to sort it. Impossible questions for a soletrader. No way of talking to a person. Returned call to Ken, but only possible to leave a message. No call back. Just tried, still can't add to Google wallet. It's not sorted!
8 maj 2026
Svar från CleverCards
Hi, we’re truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that that the issue has now been resolved and you should be able to add the card to the Google Wallet.
Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.
Svar från CleverCards
We are truly sorry for the experience you have had. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
No to "Clever" cards.
I sent you an email yesterday to just send me the 100 euro due to me - either by EFT or Cheque.
I do not wish to use the Clever Card or have it on my phone - THAT'S IT!!!
Imelda Fay Corrector with Examcraft (Peak Learning) for 20 years - Ref. Jack O'Connor
11 maj 2026
Svar från CleverCards
Hi, we are truly sorry for the inconvenience you experienced during our migration and around the KYB process. As part of our move to a new payments platform, a KYB verification was required from all business accounts under EU regulations and we apologise for any delays this caused. We have completed our migration and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
This was a cool experience
11 maj 2026
Detta är Trustpilot
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