Easy to install and use, but there is currently a display issue on the App, which means that refunds aren't being taken into account in the total balance. CleverCards has confirmed my total balance is... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... Se mer
The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Se mer
This company is brilliant at what they do they have help me and my partner pay are electric and gas bill with out having any worries that we are gonna get behind. We both are eternally grateful thank... Se mer
Företagsinformation
Skrivet av företaget
Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.
Kontaktuppgifter
Suite 4, The Mall, Beacon Court, D18TN80, Dublin, Irland
- support@clevercards.com
- clevercards.com
4,1
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 62 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bitterly disappointed with changeover to Stripe
Ive been a Clevercards Business Expense user with different companies over the past couple of years, and I am so disappointed in how they have handled the changeover to Stripe for their digital token provider. I have been unable to topup the cards since early April (its mid may). Initially there was not communication to advise of a potential loss in topup function. When I discovered, the error message said it would be resolved in two weeks, then helpdesk calls advised it was resolved, then another helpdesk call advised that I had to follow a link to update company KTB data, but there was no link in the mail! When I figured it out and completed the data, it was only for Employee Benefit cards and not business Expense cards so I am no better off. Another helpdesk call said it would another week and that was 9 days ago! I was also advised to use employee benefit cards as a temp solution, but these do not allow re-loads and also can not trace the expenditure, not to mention that there is a Revenue requirement to report any employee benefit cards etc
The lack of engagement with their customers has prevented me from planning ahead and finding alternative solutions, their drip feed of 'another 2 weeks, another 1' is also very frustrating. I am surprised there hasn't been more negative press on this issue. I have lost all faith and feel really let down.
please redeem yourself CleverCards and get your system back up and running as I really want to remain your customer and support a local business
9 april 2026
Omdöme utan inbjudan
Svar från CleverCards
We are truly sorry for the experience you have had, and we sincerely apologise for the frustration and inconvenience this has caused you.
The Business Expense Card functionality will be live this week, either tomorrow or Friday. We very much hope this brings some relief, and we look forward to getting you back up and running as quickly as possible. This is not who CleverCards is, and it is not the standard we have always prided ourselves on.
Should you require any further help, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to assist. We truly appreciate your loyalty, and we very much hope to earn your trust back
— The CleverCards Team
Very easy to use
11 maj 2026
Migration process to new provider…
Migration process to new provider resulted in 6 weeks that meant that Clever Card could not be activated and therefore I could not access the funds.
After 4 weeks of receiving the standard message on your website that it would be completed shortly, we received email that the migration was complete and that further directions would follow. However after another 2 weeks of no communication, I tried again and it worked.
11 maj 2026
Svar från CleverCards
We are truly sorry for the six weeks you experienced without access to your funds, and for the lack of proactive communication throughout that period. We completely understand how frustrating and unacceptable this was, and we sincerely apologise. We are glad to hear that your card is now working, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you ever need any assistance, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
I did not have access to my money for 3…
I did not have access to my money for 3 weeks because of their system change. Once they switched to new system by activation link still didn't work and I had to request a new one.
11 maj 2026
Svar från CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
good and loved it and appreciated!
11 maj 2026
Terrible as problems with card never…
Terrible as problems with card never resolved and still can’t use it
30 april 2026
Svar från CleverCards
We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.
— The CleverCards Team
Svar från CleverCards
We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
Got my virtual card but can’t use…
Got my virtual card but can’t use contactless with it . My other cards in my digital wallet work but this won’t work. I can only use it to pay things online by inputting the card number and paying for something online which I don’t do very often.
8 maj 2026
Svar från CleverCards
Hi, we’re truly sorry for the inconvenience caused by the issue that affected some users adding their Digital Visa Card to Google Wallet. We can confirm that this issue has now been resolved, and you should now be able to successfully add your card to Google Wallet.
If you need any further assistance, please contact us directly at support@clevercards.com, and our team will be happy to help.
— The CleverCards Team
Very poor customer service
I know they were migrating to stipe but this should have been explained at point of sale, 8th April. It took until 14 May to activate my card. Only support I received was through email & when I replied to say it still wouldn't activate the email went to the bottom of the pile again. No phone number to get in touch, I did ask for someone to call me on numerous occasions. Dreadful service.
14 maj 2026
Svar från CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.
— The CleverCards Team
Great experience definitely would work…
Great experience definitely would work with such a great company
11 februari 2026
Thanks for clever cards for…the help.
Thanks for clever cards for gas/electric/food I really appreciate that for helping me& my wife.& Very helpful thank you..
11 maj 2026
I was planning to use my €1000 card on…
I was planning to use my €1000 card on a large purchase. The system was down for over a month and I had to use other funds, which was frustrating.
13 maj 2026
Svar från CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
Been waiting over seven weeks for to be…
Been waiting over seven weeks for to be able convert the token. Then after conversion my card is unable to be used. Says to contact customer service and they either don’t respond or give vague responses without providing any clarity. They have been nothing short of terrible.
27 mars 2026
Omdöme utan inbjudan
Svar från CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at incident@clevercards.com and we will be happy to help.
— The CleverCards Team
Card wouldnt automatically upload into my…
Card wouldn't automatically upload into my Google wallet however it worked when manually added to the Google wallet
13 maj 2026
Svar från CleverCards
We are truly sorry for the experience you had while trying to upload your card to your Google Wallet. We are glad to hear you were able to add your card to Google Wallet manually. We are aware that some users experienced difficulty with the automatic upload, and we sincerely apologise for the inconvenience this caused. If you ever need any further assistance, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
Appalling customer service from…
Appalling customer service from Clevercards. Almost 3 months trying to get them to respond to a card that would not activate and when they did, they tell me the card ended up with someone else. And then the ghosting began again. So I am down €1500 with zero comms. They will not even answer the on-line help chat now. Extremely frustrating.
EDIT: getting a canned response saying just contact us ii adding more pain to the overall terrible experience - if I have spent 3 months chasing, how much credence can I possibly have in adding another email contact into this overlal miserable experience? Where has my money gone @clevercards?!
14 maj 2026
Omdöme utan inbjudan
Svar från CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at incident@clevercards.com and we will be happy to help.
— The CleverCards Team
Was so easy to use on line to top up
13 maj 2026
Had to wait nearly 2 months for my card…
Had to wait nearly 2 months for my card to be active. Poor updates throughout.
13 maj 2026
Svar från CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.