Cityrooms Omdömen 652

We have recently rented a room with this agency and it was a very good experience.
Manfredi, their agent, tireless and professional, helped me and my boyfriend to find the perfect home according to our needs.
5 stars for the service
5 stars to Manfredi!

I am very happy to write this review for City Rooms. I have recently rented a room with them, and my experience has been great so far. I was a bit sceptical at first at the whole procedures such as paying deposit/rent was made via online. However, their agent Salvo Patronelli shown amazing professionalism and proved I can trust them. Not only he helped me step by step with my application, he also made sure everything is as I wished. Fantastic service. Thank you so much!
I definitely recommend them.

Very very very bad. Cityrooms is the worsts ever experience I have ever had .
1 day before my moving in they called me to say the current Tenant is not moving out,
also she said they have other temporary room for me in a very far way house, or other room more expensive , when i looked at the pictures it was the same room i rented from them with less money.or change my flight ticket for traveling to London after 21days.
they offer me to have my deposit back if I'm not happy , after i gave them my bank account details and the girl said i have to text her manager and i don't have his number.
when i sent him email he did not reply back to me.
she is not replying back to my messages and she is not picking up my calls.
so now i have only one choice .
is i have to go to the hotel.
my advice wherever you see cityrooms run away.

I would like to give a special thanks to Michele Fantin for his availability and responsiveness as he was very accommodating throughout the entire process and made it as smooth as possible while moving from abroad.
Definitely 5 stars for the service, and slightly fewer for the room hence my rating of 4.

I am solely putting a 5 star experience due to the amazing assistance provided by JAFAR SIRAJ form the Stepney Green office. Throughout my 1 year tenancy he went above and beyond to help me in times that I was going through financial struggles and family losses. He remained professional yet understanding and empathetic towards my situation and always came up with solutions to help me. He is a great human being and deserves a lot of credit for his work at City rooms!

whatever you do, Avoid them like a plague.They act as if you have to beg them to live in their rooms. They do not tell you the full details of an agreement before you pay the deposit or rent upfront, and they waste your time and only tell you what they need on the day before you are due to move out. Basically keeping you captive so that You don't have a choice if there is an issue. But they are good at refunding you. So that is the only good thing. But you have to cause a scene before they agree to refund you. I suggest you STEER CLEAR FROM THEM.They were shady in the way the dealt with me.

Good rooms in good areas. They are a little bit higher than other landlords but it's worth it. My personal contact was Jamie the property manager and he was amazing very friendly and responsive.

I recently rented out a room via City Room and must say their process is pretty streamlined. Most of all Michele who was my property manager made my movement into the property very easy and stress free. He is always available for any questions and response time is even quicker. I remember even while on holidays or on a non working day he up to assist his clients without any hesitation. Well done Michele keep up the good work. Cheers, Tyson

Id like to thank Cityrooms for helping me find a really nice room in Canary wharf. Price was reasonable for the area and I had amazing view. Nick( my agent) was very attentive and he quickly found me what I was looking for. The whole process was very quick and I had my contract within few daysX Highly recommend!

Giovanni Salvo, my agent. He’s always friendly and answer my questions in time. I would highly recommend him. I’m happy with the whole process and so far no issues at all.

Vito è un analfabeta incompetente truffaldino, mi ha pressato di mandargli soldi sul suo conto, per una stanza che non esisteva. Per tutti gli Italiani a Londra evitate questo miserabile che si spaccia anche per gangster, ma é soltanto un povero morto di fame che cerca di truffare I nuovi arrivati a Londra. È tra l altro è un ignorante che non ha nemmeno la terza media è non sa nemmeno parlare. Non fai paura a nessuno, fai solo ridere. Stai attento presto la pagherai, ridicolo.

The worst experience so far in finding rooms. The agent took token money from me for a room in old street while it happened to be in Hoxton. he kept contacting me until I didn't give money. After that, they don't care about their customers.
They take money from customers by pressurizing and taking advantage of their situation them and once you give money you are bound to them.
I gave 185 gbp in august and when I asked for refund they said they wont and I have to take a room through them.
would suggest not to consult this company.
I would suggest company to not misguide their customers and let them know everything before swiping their cards.

It's been 30 days since the dryer malfunctioned and still hasn't been fixed. this is the second time I have problems with this agency, where the problem continues for more than 30 days. previously we were without internet connection for 30 days. for more emails I send, daily talking about the problem, I get no response. moreover the attendants act with irony, trying to discredit the customer.

Thank you Stella. The agent Stella has been really helpful with the research of the room. She is been very available whenever I needed her help.

Bogdan Nicolaie is a really good professional ! He did everything perfectly in a timely manner! He was very kind, friendly and so willing to do all the work with a smile on his face! I wish all contractors would be like him ! Thank you Bogdan!! 🙏👏🙌

Awful experience. Flat provided was disgusting - very unclean, mould in the bathroom, like something out of a horror film! Was unable to live there for over an hour, had to wash from head to toe when leaving the flat, was that bad. Please please avoid, save your money and save yourself the stress. Agents are not knowledgeable about properties get confused / provide wrong information. The manager is very unsympathetic to your situation. Worst agency!

Stella was very responsive to my enquiries about a potential room, punctual with the showing and efficient in handling the administration work, keeping me updated on where everything was at.

Clear communication and a smooth handover. No complaints so far!

Stella is always extremely helpful, polite, and ensures communication is always very professional and timely. She is an asset to the branch, and very easy to approach and build a relationship with. Huge thanks for your brilliant work!!! Many thanks!

Worst company I've used for shared accommodation, cleaners came less than 10times in the year. Had landlord contacting us to pay hom direct because he wasn't paid for over 8months. When it was time to get my deposit back they tried taking a fee for "leaving the room and walls in a state" but quickly took off the charge once i told them i had video evidence. DO NOT USE THESE CROOKS

Can highly recommend Cityrooms. I dealt with Roberto who from start to finish was prompt and efficient couldn’t fault him.