Der Übersee Versand lief etwas verlangsamt als nationaler Versand, aber völlig im Rahmen! Ich habe direkt drei Brillen bestellt und bin mit allen mega zufrieden. Die Rocket musste nach einer kleinen... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ho effettuato un ordine il 27 dicembre e ad oggi ancora non si conosce la data di arrivo degli occhiali acquistati. Nessuna risposta alle mail inviate, mentre su Instagram rispondono mediamente un... Se mer
Occhiale che si indossa molto bene. Ottima visibilità, una buona quantità di accessori, che rendono l'occhiale molto versatile. Io li uso nello sport del running e anche nelle riputete a velocità sos... Se mer
Straightforward purchase and quick shipping to Australia. Bought 3 pairs of glasses - 1 for myself and 2 as presents. One of the presents gets used daily for driving and outdoor work - my son loves t... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
several unanswered emails and order not…
several unanswered emails and order not delivered
Keine Ware erhalten- Support nicht erreichbar
Anfang August bereits eine negative Bewertung hier geschrieben, die aber verschwunden ist.
Die Firma hat nach der Bewertung Kontakt aufgenommen, gesagt sie kümmern sich und melden sich.
Jetzt existiert die Support Mail Adresse nicht mehr und auch die Firma scheint ihren Namen geändert zu haben. Ich habe bis heute nichts erhalten
These sunglasses are a 10/10
These sunglasses are a 10/10. They are a must for any outdoor workout! Not only they look really cool but you can tell the quality is fantastic. Would strongly recommend :)
Excellent service
Excellent service, fast shipping! The owner is a lovely person and was very helpful with my orders, definitely recommending to my friends and coworkers!
A friend recommended citrus and I went…
A friend recommended citrus and I went for it and ordered a pair of sunglasses and it was definitely more than I expected. I got them for running and they are pretty comfortable, the quality is really good and they do look good on. I have them for a while now and I’m considering getting another pair. It’s totally worth it.
some of the best eyewear i've bought…
some of the best eyewear i've bought this year. would definitely buy again
10/10 Will definitely try again
Excellent quality and delivery as promised. All of this for a fair price. I will be definitely buying again!
Excellent quality, reasonably priced and prompt delivery
I am a frequent sunglasses wearer and have tried several brands over the years. I have found Citrus’ glasses to be among the best in terms of quality, especially given their very reasonable price. The glasses arrived on time, and I am delighted with my purchase. Highly recommended!
Everything was great!
I was very glad about being provided…
I was very glad about being provided all the useful information that i was looking form. I was very informed by the time i made my purchase. Im grateful for the attention and kind assistance i was given by the staff. Will definitely recommend and keep purchasing from them.
Would recommend! 10/10
Loved the glasses, great quality! Got one of the 7 series for running and I just love wearing them, they feel very comfy. Would totally buy another pair soon!
I bought a pair as gift
I bought a pair as gift for a runner friend and she loved it.
Communication Issues
Reply to Company Response:
Thank you for reaching out. When I ordered the glasses, I checked and the only color that was listed as on preorder was the red one, which is not what I ordered. That detail didn't slip my view because it wasn't there when I ordered even though it is now. I actually double checked before checking out because I saw it when looking at the red pair.
I do not follow you all on Instagram and only messaged there after I could not get a response via email, so I was unaware you were unable to see my message. I did reach out in three other ways because I was starting to wonder if you had gone out of business (email, Reddit, Facebook) and got no response.
I appreciate you looking into this but have not yet received an email from you. At this point, since my CC company has already opened the dispute process and my need for the glasses is gone until next summer, I would prefer a refund instead of receiving the product.
Thank you again for your response.
Original review:
I fear they may be scamming more than just me. I ordered a pair of sunglasses on July 4th with expedited two-day shipping so I could have them for vacation. I emailed the customer service address on their site on July 22nd because there had been no update to the order status-no answer.
I then found every social media site I could and messaged there as well to find out why the order still says it's being processed over a month later-Reddit, Facebook, Instagram-nothing at all. Emailed one more time on Monday saying I would dispute the charge if I didn't hear from them by today.
Today came and went and I just filed the dispute with my credit card. Incredibly disappointed and hope this can help someone else avoid paying money to a company that produced a great pair of sunglasses when I was able to get them a few years ago but now seems not to care about ignoring customers or delivering what those customers pay for. Avoid.

Svar från citruseyewear.com
Stunning sunglasses
These are amazing glasses. Just got my package with the new collection and I LOVE the glasses. I cannot wait for my run tomorrow to try them out.
Great glasses. Saved my eyes in a crash.
Great glasses.
I got an email from them asking me if I'd be happy to drop them a review. I have loved my Citrus glasses for the past 2 years, so I was more than willing to oblige.
I own 3 pairs of their glasses. I use them on my runs both in summers and in winters. I also use them for my bike rides when the weather is warm. These are perfect all rounders for all types of sports. The glasses are light weight, offer great ventilation, and have held up pretty well even when I crashed my bike once. I am convinced these glasses saved my eyes that day. I cannot recommend them more.

Svar från citruseyewear.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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