Der Übersee Versand lief etwas verlangsamt als nationaler Versand, aber völlig im Rahmen! Ich habe direkt drei Brillen bestellt und bin mit allen mega zufrieden. Die Rocket musste nach einer kleinen... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ho effettuato un ordine il 27 dicembre e ad oggi ancora non si conosce la data di arrivo degli occhiali acquistati. Nessuna risposta alle mail inviate, mentre su Instagram rispondono mediamente un... Se mer
Occhiale che si indossa molto bene. Ottima visibilità, una buona quantità di accessori, che rendono l'occhiale molto versatile. Io li uso nello sport del running e anche nelle riputete a velocità sos... Se mer
Straightforward purchase and quick shipping to Australia. Bought 3 pairs of glasses - 1 for myself and 2 as presents. One of the presents gets used daily for driving and outdoor work - my son loves t... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super fijne bril met een mooie…
Super fijne bril met een mooie uitstraling. Ook tijdens het hardlopen blijven de brillen goed zitten. Complimenten naar de vriendelijke medewerkers!
Ordered glasses 4 months ago… nothing
Ordered glasses in August and have not received them. Sent e-mails in September/October and on IG asking what is going on and if I can get an email at this point. They replied they will look into it.aa a month later no reply. I don’t even know if they are a real company

Svar från citruseyewear.com
It's a scam
It's a scam. They reached out to me about their ambassador program. As soon as you sign up and order, they ghost you. Three weeks after signing up, I told them to keep the sunglasses and refund my money, they finally ship. I reached out for a refund, for I do not want to do business with them anymore, and haven't heard a thing.
Since writing this review, this is the first time hearing from them. They are correct, I did receive the sunglasses. As I said before, I ordered them, I reached out to them asking for a refund because it had been 3 weeks, then they finally ship them. They are also correct, my email did say I received them and didn't even open them and want to return them.
Off of their website: "To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase."
By definition of me not opening the package, they are in the same condition, unworn or unused, with tags, and in it's original packaging.
Love to see they can't respond to emails but can respond to reviews.
Another update:
More lies from them trying to save face. I placed the order on 10/25/24. I messaged on instagram (that’s how they got me, messaging me, asking to join their ambassador program) on 10/31/24 asking how much longer. And again on 11/1/24. They get back to me on 11/4/24 asking for my order number, to which I replied and gave. 11/5/24 I again asked for an update. And again 11/6/24. Then 11/11/24 I finally asked for the refund. Those were just the instagram messages.
11/11/24 I sent my first email saying that I have yet to receive the glasses and want them to cancel the order and refund my money.
11/13/24 I get the email saying my order is on the way.
11/19/24 they arrive.
And yes, 11/20/24 I email saying they arrived and I want a refund. Want to talk about leaving out information? Talk about being up to mischief… The line they are referring to “All discounted products are final sales and refund for any product purchased with a discount is at the discretion of Citrus Eyewear.” Key point… “refund for any product purchased with a discount is at the discretion of Citrus Eyewear” meaning… “I’ll get you to purchase these glasses, even at a discount, and lose all contact with you. If you ask for a refund, we won’t even reply.”
Not to mention, they still haven’t reached out to me. This review is the most contact I have had with them.

Svar från citruseyewear.com
Nul, zéro, dont trust them
Je suis ambassadeur de cette marque. Ben je ne le suis plus dès maintenant. Je n'ai pas reçu ma commande, je n'ai aucune nouvelle de la marque et j'attends depuis plusieurs semaines soit un remboursement soit l'envoi de ma commande.
Cette marque n'en vaut pas la peine. J'étais pourtant très heureux de pouvoir collaborer avec elle en tant que traileur en compétition. Je vais aller voir ailleurs.
N'achetez rien ici. Allez voir d'autres marques de confiance
Absolut unseriöses Marketing.
Absolut unseriöses Marketing.
Erst wird mit Multi-Level-Marketing nach einer Kooperation gefragt und nachdem ich abgesagt habe, weil es mir zu unseriös ist und nicht zu mir passt, wird mit gesagt ich sei ja ach so attraktiv und er hätte sich vor niemanden zu rechtfertigen, so könne er die freie Wahl treffen.
Von den Produkten habe ich keinen Schimmer, aber wenn es so schon anfängt, kann dahinter nichts gutes stehen.
Ich habe sehr gute Erfahrungen mit den…
Ich habe sehr gute Erfahrungen mit den Brillen gemacht. Bin damit einen Marathon gelaufen und war komplett zufrieden, die Gläser waren nie beschlagen und sie haben schnell von heller auf dunkle Färbung gewechselt👌
Magnifique !!!
Juste top cez lunettes !!!
Je fais du sport outdoor tel que Trail, UltraTrail, VTT et j'avoue que ces lunettes me tiennent trop bien sur le nez! Pas gêne, pas d'irritation donc impeccable !!
Je recommande fortement !!!
Merci Citrus Eyewear !!!!
Marco.
Buon occhiale
Occhiale che si indossa molto bene. Ottima visibilità, una buona quantità di accessori, che rendono l'occhiale molto versatile. Io li uso nello sport del running e anche nelle riputete a velocità sostenuta, non oscillano, stanno bene adesi e sono talmente leggeri che non creano nessun problema.
Li consiglio volentieri.
the glasses are super light which gives…
the glasses are super light which gives comfort at very long distances, it is very important that nothing rubs us and they have a great design 😎💪🏻
Adquirí tres modelos
Adquirí tres modelos, para distintas ocasiones, gran producto, sin dudar repetiría, mejor calidad que la competencia y a menor precio
Van a arrasar en el mercado
Great experience!
Ordered my three glasses (Crusier and 2 Rockrs) and have been very happy with the quality, look and feel. I wear them for everyday use as well as all my outdoor runs. I wore Cruisers on a recent half marathon and have nothing but positive things to say. They’re lightweight, no bounce and the perfect running companion.
Very happy with my purchase
Very happy with my purchase. Bought 2 pairs and got a 3rd for free. Very well priced and comfortable. Also included several lenses for all weather conditions.
Happy customer
I ordered sunglasses and I am very happy, they are very stylish and comfortable 😎
Citrus est génial
Citrus est génial !
Je fais bcp de course à pied et j’en ai essayé beaucoup. Elle tienne très bien, sans buée, avec style hyper cool !
Je recommande évidemment de commander chez eux. Délai de livraison toujours respecter et de belles offres attractives.
Merci à citrus pour vos lunettes
B.
Citrus Eyewear sunnies are on point!
I have Brabus and Downhill sunnies which are perfect for both style and performance. I use them for cycling and running, and they deliver every time! The Brabus is sleek and lightweight for everyday wear, while the Downhill stays secure during intense activities, with great glare reduction. Both offer comfort, protection, and style—highly recommend!
I got a pair of sunglasses
I got a pair of sunglasses, and I’m really happy with them. They’re super lightweight and comfortable, so I barely notice I’m wearing them, even during long runs. The fit is snug but not too tight, and they stay in place perfectly. Overall, I’m really happy with them!
Great brand
Great brand, wide selection of models! I bought the glasses to use them for training and for running races! Very good product and well made! Above all they do not move while running!
Super lunette
Super lunette, teste sur des trail
Lunette léger on les oublie même sur ça tête.
De plus utilise c’est lunettes de soleil au quotidien top.
Je les recommande plus plus plus
Either a scam, or incompetence. You pick.
Do not buy from this company.
I ordered a pair of sunglasses through their ambassador zone on August 1st. The shipment arrived on August 22nd. It was an empty box. I emailed to complain and received an email in 12 minutes, saying they were sorry, that their "automated system" sometimes picks empty boxes and they are not verified. I was assured that a new pair of sunglasses would be shipped in 48 hours. It has been 12 days and I have received no shipment notification, no acknowledgement of any follow-up email, and no refund. At this point, I can only conclude that this is a scam, or the company is so incompetent that they can't handle basic customer service. Don't bother with them.
Update Sep 26: just figured I should update that unsurprisingly, I have not received a refund as of this writing as promised in the response below.

Svar från citruseyewear.com
Damaged glasses in less then 10days of use
I bought three pairs of glasses, and after two weeks of use, the Cruiser model started to fall apart—the edges began to peel off. This happened back in June, and now, three months later, I still haven’t received any response from them, whether it’s through customer support, Instagram, or anywhere else. There’s simply no reaction. Glasses that cost 90 euros shouldn’t behave like this, and I expect either a replacement or at least some form of compensation or improvement. The glasses got damaged after just 10 days of use.
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