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McIndoe Lodge is a lovely property and the manager Julie is always professional and polite. The property is always clean and tidy and I would highly recommend this retirement home to someone looking for a lovely location close to the town centre. James (Green Cleen South East Ltd)

I have been on several short trips over the past year to Eddington Lodge, Kendal and have very much enjoyed life at this lovely lodge with Pamela the lodge manager taking great care of me as well as the all the other residents, and also Alison the sales manager looking after me also, both caring people, looking after me and everybody. A credit to Churchill Retirement Living. Pauline Austin

We recently moved our mother into a Churchill property and it's no exaggeration to say the experience has been transformative. Moving into a much more manageable home, in a community on the edge of the high street has given her a new lease of life.

Physically the location encourages her to get out more, with an easy walk to the shops, giving her much needed exercise. The apartment is a good size, lovely and warm, and she feels safe with the monitoring and the neighbours. As a community they often meet in the afternoons to play games and talk.

Moving her into this community has definitely exceeded expectations!

The experience of living at Riverain Lodge in Taunton has been outstanding and I’d like to thank Helena, Lodge Manager and Aimee, sales director for their attention to detail, kindness and efficiency in getting things done and always being warm, friendly and helpful. There’s always something going on and Helena and Aimee always very focussed on people as individuals. Thank you

Excellent Christmas buffet, arranged by Lodge Manager Sharon at Peacehaven. Understand that Christmas lunch arranged at local pub was also good as was visit from the children from local school to sing carols (I sadly missed both as we were away.)

I was invited to a Christmas concert in Nottingham and could get there easily by public transport located outside Gilbert Lodge.

I can’t say enough about how lucky we are to have a Manager like Rebecca. Nothing is too much trouble for her and she never makes you feel you are a bother if you have a query.She is very good at putting notices on the board to keep us up to date with what is happening.
I have no regrets about moving into Passfield Lodge as there is such a good social life here if you are unable to go out much.

In our search for a retirement apartment, we met Dee, from Burlington Lodge, Swanley. She was absolutely delightful and made the whole process of retirement living great fun. Dee is also a true professional, with great knowledge of the industry she serves, To sum it all up, she makes people happy and is a pleasure to do business with.

The festive season has arrived here at Mulberry Lodge. Our new Lodge Manager,Emma, with the help of some residents decorated our lounge making us all feel excited about Christmas.
I love living here. it is like being a member of two families……my own and that of Mulberry Lodge. We enjoy each other’s company on a daily basis supporting each other and enjoying various activities organised by Emma or a resident.
Thanks to everyone for making life so enjoyable at Mulberry Lodge particularly Emma.

We’ve been living at Perran Lodge one year now so time to write a review to tell you what we love about it! Who wouldn’t want to live on the sea front with an easy walk to Newquay, near so many beaches and on a bus route. Barrowfields, a lovely, grassy area is between Perran Lodge and the sea, walk along the path and appreciate the fabulous views!
Jayne our Lodge Manager always put the residents at the heart of everything she does, as a result it all runs smoothly! The service charge includes amazingly efficient heating, you can set it to your own needs, water, window cleaning in outside areas to name a few. You may find it more cost effective than your previous home.
We are welcomed to our apartment by everyone, we feel part of it but also independent which is a brilliant combination!
Social events are arranged, a great opportunity to have a chat and a cuppa! However it is totally your choice whether or not you want to take part. I started a Canasta evening as I hadn’t played for 30 years! and we have a few people playing weekly.
Perran Lodge is excellently maintained, the Owners Lounge is beautifully furnished - residents are welcome to use this room - useful for visitors! A terrace to sit out too - all perfect!
The layout of Perran Lodge is really good with a welcome from Jayne at reception, a hair and treatment salon and wonderful apartments throughout the building
So it’s worth a look to find out more about the easier and more relaxed lifestyle at Perran Lodge.
Thank you

Caroline makes staying at the lodge in Berkhamsted incredibly easy and welcoming.

The room itself has 2 single beds, TV, tea and coffee and a lovely warm shower.

It is very convenient to have a comfortable place to stay when visiting my elderly mother.

Having lived in our previous property for many years and as we needed to down size, it was a difficult decision but there was no need to be sceptical. Churchill Living answered all our concerns and with Khalid as our Lodge Manager we are assured of a reliable, friendly 'neighbour' who is always available to solve all those problems you have along with arranging communal events for our enjoyment.

We were helped by Churchill in every way. Allowed to stay in the experience flat while our flat was ready as our house was sold. The position of this complex in West Kirby could not be more convenient. We didn't know the area as we moved from Stockport to be near family. Stuart,our house manager is superb.Nothing is too much trouble.We're extremely grateful to have him here.

I fell and broke a lavatory seat in our Abingdon Lodge and it was replaced within the day, for no charge. Our house manager arranged it. I cannot speak too highly of his unfailing efficiency and courtesy. We moved here 6 months ago, and we are totally impressed with the way the company has made us feel at home - Professor Keith Ward

Churchill Living helped my Mum move into Bourne Lodge, a new development in Tonbridge. The building itself is magnificent. The communal area is lovely, the lodge manager extremely friendly and the apartments themselves are excellently designed. A lot of thought has gone into their design and the end result really showcases this.

Lisa Paulley the sales director was excellent throughout. I could tell she genuinely cared about my Mum's well-being and wanted the best for her. This personal connection is so important when undertaking such a large change in life direction. Lisa's communication was excellent and she was very helpful to both myself and Mum.

My Mum is very happy in her new apartment, is glad she has made the move and has adjusted from living in her old home where she lived for 54 years extremely quickly. I'm very relieved and delighted with how everything went. Thank you Churchill.

On the death of my Father we sold his 'Churchill Homes' retirement flat.
Churchill legal were involved and what a totally abysmal service they offered us.
The sale in my opinion was pretty straightforward. We just required Churchill legal to answer some very basic standard and unremarkable questions as required by our convenyancer.
To say their responses were poor and untimely is an understatement. We had to write and send countless emails just to get a response and as a result nearly lost our buyer and ended up paying additional legal fees ( due to the extra time and work our convenyancer had to do). What could have been answered and resolved in a matter of days took weeks. Disgraceful.
Finally and upon completion of sale Churchill required us to pay a 'probate fee' ( which they could not or would not justify) Remarkably Churchill found the time to chase us for payment via numerous emails. In addition when Churchill are faced with a complaint they very quickly repsond.
Awful service, never again and would not recommend on the basis of my experience

Lodge Manager Melanie Gudgin @ Abbots Lodge Churchill Living has been the most helpful and proficient individual you could meet.
She’s been an absolute godsend to me recently.
Thank you.
Barry

Finding out about Churhill independent living at Invicta lodge was the best decision my wife and l made together for a long time. All the help we have received from Churchill has been beyond ones expectations. All the apartments are very nice and something to suit everyone. We are very lucky to have our Lodge manager Aimee whose skill set is invaluable. She is very helpful to everyone and always has a warm and happy welcome.

We have now lived quit happily at Chelmer Lodge, Chelmsford, Essex for 7 years and have had very few problems with the Lodge during this time. The current Manager is Nicola who has been with us for a year and she deserve much praise for her diligence and warm personality, not least for going 'beyond duties' to assist anyone in trouble. A lovely personality and in our view the best we have had. Please don't leave us.

The security at our retirement flats does not exist. People are wandering around the gardens at will. Coming into the car park and using it as a toilet. Going behind and into the rubbish shed to deal drugs. Our lodge manager has been brilliant but the management above her have not been helpful in trying to secure the complex. Apparently we are not allowed to have cctv here although we are not told why.

This has been going on for a year and a half and yet again i am confronted inside the rubbish shed by drug dealers. This is not safe or secure. I have reported to the police and they agreed that cctv would stop it. Drug users do not want to appear on camera and this is why they come here. Nothing has been done. I did not think i would have to act as security for the premises. Perhaps you could explain what measures you are.putting in place for the area around and in the rubbish shed and when.
I am in the process of contacting the press, police, councillors , mp and your ceo by email in the next few days perhaps one of them will help I requested a fob for the front door 2 years ago as i have a dog and have to go out in the dark I STILL havent received one in all that time the company who supplies them cant get them !!!!! Really. The charges are high enough. Also how are you going to stop the men using the garden as a toilet.

It's now January and still nothing been done for security to the rubbish shed. New rules popping up that nobody has ever heard of before. Churchill was not my first choice and I really regret buying a flat here would not recommend.