Churchill Living Omdömen 

I live in Mountbatten lodge Farnham Surrey, I am very happy there. We have a lovely lodge manager called Lisa who is very efficient, friendly,and helpful, she makes everything run smoothly and helps to keep Mountbatten Lodge a good place to live in. We’re in the centre of town, so shops restaurants, hairdressers are all easy to access .

My father bought a Churchill apartment at Linden Lodge in Bicester January 2026.
He had lived at his previous address for 35 years so this was a huge upheaval and change for him.
During the purchasing period we visited the apartment several times and found Carla Rogers the Lodge Manager very helpful with advice and suggestions.
Following the move Carla has been very reassuring and supported Dad with a number of queries about repairs and advice.
Dad has now been at Linden Lodge for eight weeks and seems very happy and settled. I feel reassured that he is safe and warm and has support either via Carla or the Careline.
The apartment block communal areas are spotless and it is clear Carla takes a lot of pride in her work looking after the building and residents.
My sister and I are grateful to Carla for all her hard work and continued support.

I had my son visit me for a weekend at King Edgar Lodge in Ringwood. He was highly satisfied with the arrangement and was very appreciative of the efforts that the lodge manageress made to make his visit a great pleasure

We are so fortunate to be able to hold our bible study group in the beautiful owners' lounge at Bourne Lodge in Tonbridge.
Thank you so much for making us feel at home.

Engelmann Lodge, Saffron Walden
We have recently become sole agents for Churchill Living at their Engelmann Lodge site in Saffron Walden. Maggie has always been great and today we got to see the site in alot more detail as we were given a guided tour by Maggie. The rooms look fantastic, cant wait to see the site once it is all finished!

We moved into our 2 bedroom Churchill apartment at Austen Lodge, Basingstoke, just over a month ago. The apartment is great and the assistance from Steve Oakley, the Lodge Manager, has been brilliant. Thank you, Steve and everyone at Austen Lodge, for helping us to settle into our new home.

I visited the Annison St. Tonbridge apartments to visit a friend and was really impressed.
Warmly welcomed by Barry who was very helpful and friendly.

Recently stayed in the Guest Suite at Brindley Lodge. The room was both immaculate and really comfortable with some really nice extra touches. Everyone I met were really friendly and helpful. A special thank you though to the Lodge Manager Ann. Highly recommended.

I made a call yesterday to Churchill on behalf of my mum, who lives in one of their lodges.

We spoke to a lovely customer service agent called Stuart Haines, who was helpful, kind and very pleasant - my mum was very taken with him! - and who handled our queries extremely efficiently.
Please pass on my thanks for Stuart's time, pleasantness, sensitivity and professionalism.

I am a relative ‘newbie’, having only moved into Charrington Lodge, Oxted, a month ago, but feel I have been here, forever!

Karen, the Sales Manager, was absolutely amazing, throughout the whole buying process! She held my hand and guided me through the very daunting business of buying a property, by myself, since my husband died and was a wonderful calming influence. Everything went very smoothly and I completed in just shy of two weeks, which was incredible. Karen recommended using the services of the downsizing manager and I was so glad I took her up, on this. Heidi, the downsizing manager, arrived an hour after the removal men left at 12.30 and I was unpacked and everything put away, by just after 5.30! Admittedly, I had ‘downsized’, my possessions, knowing I would be moving into an apartment, when I sold my house and my belongings had been in storage!

I am loving my ‘new life’ and I am very appreciative of Karen, for the way the purchase was handled and would definitely recommend Churchill Living.

I moved to Dreton Lodge about 8 months ago and have never felt happier or safer. I can come and go as I please. The lodge manager Debbie is wonderful. She is always smiling and helps us with all our problems or concerns, nothing is too much trouble.

During 2025 my father experienced how easy and straight forwards the overall process with Churchill Living at the Cleves Lodge Development in Haverhill was as he saw his friend and her family enjoy their experience.
After a couple of subsequent meetings and viewings Dad was convinced that was what he wanted to to do too and we were too, so a new chapter was beginning
Alison really helped my Dad along with my sister and I along the path way, Dad felt that the Home Exchange would be the swiftest way to move away from the home my mum and dad had built over 50+ years, that my sister and I had grown up in and his grand children and great grandson had enjoyed growing up.
So... the time had come.
So we all agreed with Dad that it was time for him to start another chapter.
The Home exchange process was absolutely seamless and Alison guided my Dad with CL appointed conveyancers, solicitors and Britannia home movers to take care of all the details, my sister and I are full time working so this was a blessing for us, totally reassuring and well worth the time saving that we did not personally have at this important time. I think the process was about a couple of months as advised, but seemed so much quicker, we were fully supported on the journey..
Dad has been in his lovely new apartment since October 2025 and the Cleves Lodge House Manager 'Starr' has been most helpful on hand when questions arise, always welcoming to our family and friends when visiting..
In December a lovely F&M hamper from Britannia Movers arrived for Dad after he entered in a competition..
Sometimes these decisions to move from a settled home can come at challenging times, but Dad could see that to make this change ahead of his later years and enjoy the moments would be good practice and it has certainly turned out that way, as a family we would recommend that families look at Home Exchange with an open mind because Churchill Living really do look after you.... thank you...

We reside at Ashdale, We are very proud to say we live there, under our court manager Michelle, and area manager Neil, they have done so much to help us all,to feel like one big family Thank you both 😀

From our first visit to Invicta Lodge, Broadstairs, Lorraine made us feel at home. Carefully explaining everything we needed to know about Churchill living. We looked at lots of different apartments and Mum knew straight away which one she wanted.
Mum decided to take the home exchange route, which went extremely smoothly, with every step being explained to us. Lorraine was quick to get back to us anytime we had a question.
We looked at the apartments in October and Mum moved in last Week. Lorraine and Amy we're on hand to welcome us, they even arranged a lunch for us.
The atmosphere is really happy and relaxed, its like a big family. I feel so more relaxed knowing Mum is living independently, but at the same time has help on hand if she needs it.

We recently moved into the Burlington Lodge at Swanley. We received excellent support from sales representative Dee and the lodge manager Angela. They have greatly helped us in the process of moving into new accommodation and adjusting to our new environment. Dee put our minds at ease at every stage when making the purchase.Angela is always available to assist and advise when we need it.Dee and Angela are a great asset to Churchill Living

At Neville Lodge we have experienced poor levels of heating and water. For the last three weeks hot water to my flat has been intermittent at best. Mostly I am boiling a kettle to get hot water.
Also the front security door has failed and been referred to manufacturer. This is incurring the cost of a security guard when no manager here. I suspect this cost will be put on our bill. All the time it's crisis management. For this privilege we pay £100 PW +

I have lived at Orchard Lodge since June 2023. Bill is the Lodge Manager he is always very kind and helpful and will help to sort out problems. Bill organises quiz every Wednesday afternoon

Having moved into my apartment at Wessex Lodge, Bagshot in June where with the wonderful help of the manager ALEX I felt at home very quickly.
However during the recent very cold spell I found that the only radiator in my room could only raise the room temperature to 19’ recommend 21’.
I contacted Alex who immediately confirmed this and contacted Churchills. Within days a temporary electric radiator was fitted and a Fireplace ordered.
Churchills should be very proud to have a manager like Alex who looks after us so well and is always available to help with problems.

McIndoe Lodge is a lovely property and the manager Julie is always professional and polite. The property is always clean and tidy and I would highly recommend this retirement home to someone looking for a lovely location close to the town centre. James (Green Cleen South East Ltd)

I have been on several short trips over the past year to Eddington Lodge, Kendal and have very much enjoyed life at this lovely lodge with Pamela the lodge manager taking great care of me as well as the all the other residents, and also Alison the sales manager looking after me also, both caring people, looking after me and everybody. A credit to Churchill Retirement Living. Pauline Austin