Firstly, any alarm sytem being installed, must be RELIABLE. Secondly, the engineer fitting it must also be RELIABLE. Finally, the completed alarm system must be maintained twice a year or minor niggle... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
great service but difficult to access. Why input customer number on the phone pad when its the first thing asked. Also I have a integrated fore and security system, each time I call I have to con... Se mer
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My call to the company yesterday was exactly as a call should be & rarely is! The phone was answered promptly to the correct department I didn’t have to resubmit my details endless times I got my ro... Se mer
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Your engineer phoned to advise he would be with me in 20 minutes, as he has done for the past few years. He did his usual through inspection checking all the alarm connections. He is smart and profe... Se mer
Företaget har svarat
Företagsinformation
- Installation av säkerhetssystem
- Butik med säkerhetsutrustning
- Leverantör av brandlarm
- Leverantör av brandskyddsutrustning
- Vaktbolag
Skrivet av företaget
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktuppgifter
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Storbritannien
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Utmärkt
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Chubb Fire & Security UK
Dear Graham,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Arrived on time 10/10
Arrived on time , clear and precise advice ,did a good tidy job ,very professional
23 september 2026
Svar från Chubb Fire & Security UK
Dear Geoff,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Lee rang to say he was on the way
Lee rang to say he was on the way. He was very friendly and helpful. He did his job efficiently and thoroughly.
24 september 2026
Svar från Chubb Fire & Security UK
Dear Ann,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Steven who did the work was great.
Steven who did the work was great. He did the job quickly and efficiently and with no fuss or disruption to our business. Please pass my thanks to him.
24 september 2026
Svar från Chubb Fire & Security UK
Dear Austin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Maureen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Booked annual service
Booked annual service. Dealt with efficently.
24 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Melinda,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Imtiaz,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Very efficient
Very efficient, and good communications.We have been with them for ages!
17 september 2026
Svar från Chubb Fire & Security UK
Dear Michael,
Thank you for your wonderful review! We are thrilled to hear about your positive experiences with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendly
Friendly, positive, efficient, straightforward, helpful
24 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great engineer
Service engineer was good for making contact before our appointment and was pleasant, efficient and considerate when he was here.
I would have given this a 5 star rating except that there was a glitch with the appointment at the call centre so that he did not turn up on the original date arranged.
23 september 2026
Svar från Chubb Fire & Security UK
Dear John,
Thank you for sharing your experience. It's great to hear that you are satisfied with the service with our engineer, despite the issue with the appointment date. Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
The engineer came in to do a job and…
The engineer came in to do a job and didn't need any supervision. He completed the task in good time and was able to answer questions and offer advice.
24 september 2026
Svar från Chubb Fire & Security UK
Dear Microtech Electronics,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Willie,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Greg is so helpful and efficient
Greg is so helpful and efficient. Great communication re when to expect him etc too.
24 september 2026
Svar från Chubb Fire & Security UK
Dear Sue,
Thank you for your wonderful review for Greg! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Helpful and knowledgeable
Helpful and knowledgeable, organised an engineer.
24 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Eddie,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Very friendly
Very friendly, quickly sorted job, had additional kit available that was needed to replace out of date kit.
23 september 2026
Svar från Chubb Fire & Security UK
Dear Claire,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Excellent work as always
16 september 2026
Svar från Chubb Fire & Security UK
Dear Nahied,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Helpful friendly knowledgeable
The engineer took the time to explain things and listen to my questions
22 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Tracey,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Frances,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Phone answers are always helpful
Phone answers are always helpful.
When the man comes to service my device he is always on time. Always helpful and kind.
What more can I say!
16 september 2026
Svar från Chubb Fire & Security UK
Dear Jane,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.