Chongz Ltd. Omdömen 

312
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I had the nasty triple perc bong supposedly made of 5mm borosilicate glass, well it fell 3 ft yesterday and I got a look at what it's really made of and it's not 5mm borosilicate glass that's for su... Se mer

Betygsatt 5 av 5 stjärnor

Arrived so fast, I actually forgot what I had ordered. I was gonna hide it away until my boyfriends birthday but it said Chongz on the box so he'd 100% know what I got him but the internal box had no... Se mer

Betygsatt 5 av 5 stjärnor

Felt the need to repost an updated review as Richard had resolved my complaint in a timely manner and gave me a coupon for the dab rig that had broken. I will use less heat this time as Richard sugg... Se mer

Betygsatt 5 av 5 stjärnor

Bought a fantastic gas mask bong from Chongz but it was leaking when I filled it with water. Immediately replaced by these guys. I have also bought an acrylic percolator bong. Looking forward to tryin... Se mer

Företagsinformation

  1. Presentbutik
  2. Akrylprodukter
  3. Glasbutik

Skrivet av företaget

chongz.co.uk is the official home of CHONGZ products in the UK. We are the official online UK seller of Dr Death by Chongz, Dead Head by Chongz, RAD Scales and Half Baked products. Our waterpipes are probably the No1 brand on sale in the UK at this time and we have a team of innovative test pilots who are constantly delivering you new and exciting product. Why would you go out to buy elsewhere when you can have it delivered direct to your doorstep! Quick and discreet shipments along with first class customer service. Whatever you need…….we have it covered.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

312 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(312)

8 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

My bong was broken be great if I could…

My bong was broken be great if I could get a new one or refund

28 april 2025
Logotyp för Chongz Ltd.

Svar från Chongz Ltd.

UPDATE 06/05/25

I just passed this through to admin who have noticed that the picture of the broken bong does not match the bong that you ordered on 25/04, further to that the picture does match the bong that you ordered on 15/12/24, we therefore believe that this is the wrong item and that it is a much older purchase that has been broken sometime in the last 5 months. On this basis I am not going to be able to refund or replace your order.

Hi Tom,

I'm sorry to read that your bong is damaged. Wherever there is a problem with our stock we ask that you first contact us by email, so that we can deal with it as quickly as possible. As this is the first we've heard of this problem, please send a picture of the damage and a picture of the whole bong to info@chongz.co.uk and we will act on it asap.

Many thanks
Rich
Chongz

Betygsatt 5 av 5 stjärnor

Quality

Quality products, reasonable price, good customer service. Happy days.

28 april 2025
Betygsatt 4 av 5 stjärnor

Product is good

Product is good, it does what it needs to do. However the massive box and packing peanuts seems unnecessary and inconvenient to dispose of, other than that can’t complain

28 april 2025
Logotyp för Chongz Ltd.

Svar från Chongz Ltd.

Hi Mike, thanks very much for the positive review, I'm sorry about the packing, unfortunately we've found that we need to overpack our glass and acrylic products simply to avoid too many breakages, but please be assured that the packing chip is biodegradable and the boxes are made from recycled material.
Rich
Chongz

Betygsatt 5 av 5 stjärnor

Cant recommend anywhere better

Bought so much stuff off these guys, postage in uk is literally always 1-2 working days its great! Customer service is also super fast and they resolve any issues really quickly, can't recommend anywhere better really; I've been told they're having a website redesign soon too which will be better than the current one.

29 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sub par machining/ Design

Although the service and speed of delivery was fine. The product also looking amazing. But that is were the good stopped.

After a week the product has broken, the middle section has a catch, to prevent it rotating loose. The catch had a slight wobble when it arrived and was difficult to use but assumed my mistake of use. Said catch has now licked the middle section and will not release. It retracts and springs back into place but does not remove the pin.

Grind quality is hit and miss and after each grind the grinding section needs picking clean, to remove most of the grind.

Leeks grounds through gaps in sections, clogging aligning guides and groves.

Top section after close inspection is wonky and not even in thickness.

Can't speak for all products but I would avoid "Denzil"

4 mars 2025
Logotyp för Chongz Ltd.

Svar från Chongz Ltd.

UPDATE 17/03 - Hi Kent, we'd really appreciate it if you would contact us by email, to include some pics of the problem, then I'm sure we can get the issue fixed for you.
Rich
Chongz

Hi Kent, i'm sorry to read that you've had a bad experience with our product, please send an email including some pics of the problem to info@chongz.co.uk and we will try to get this resolved asap.
Rich
Chongz

Betygsatt 5 av 5 stjärnor

I had a good experience

I have now received my order and I have realised that they do not respond on weekends due to Working hours

30 januari 2025
Logotyp för Chongz Ltd.

Svar från Chongz Ltd.

UPDATE: Thanks very much for updating your review Kristian, we do appreciate it, and hopefully, as our website gets bigger we will be able to respond to queries quicker than at present.

Hi Kristian,

Thank you for your order made last Wednesday evening. We despatched it on Thursday, deliveries to Northern Ireland typically take 3-4 working days, but DPD has sent you a tracking email for accurate updates.

You made an enquiry on Saturday, unfortunately we aren't open on the weekend, but you will have received an automated email reminding you of that.

I've checked tracking this morning, and your parcel is due today. I'm sorry that you're unsatisfied with the service, but this is the quickest delivery service available.

Many thanks
Rich
Chongz

Betygsatt 5 av 5 stjärnor

Bought a fantastic gas mask bong from…

Bought a fantastic gas mask bong from Chongz but it was leaking when I filled it with water. Immediately replaced by these guys. I have also bought an acrylic percolator bong. Looking forward to trying it. Thanks guys. Will definitely order again.

23 januari 2025
Omdöme utan inbjudan

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