From easy ordering , to deliver, driver was polite and helped us unload everything. Installation was as easy as it looked with 3 panels fitted into existing concrete posts with the aluminium inserts i... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered an Anthracite radiator and matching valves. Great price, arrived quickly we were out but Chelsea supplies rang us and delivery driver waited until we got home about 15 mins later. Items not ye... Se mer
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Fantastic product fast post and packaging. Lots of emails on updates with everything.. Will definitely be doing more business with Chelsea Supplies again.,
Företaget har svarat
Item are great, very good quality. Delivery didn’t turn up, chased it they said I was gonna get back to me regarding it, then was delivered 24hours later, tracking date the day before. Would have b... Se mer
Företagsinformation
Skrivet av företaget
Chelsea Supplies offers a wide range of Designer Radiators, Composite Fencing, Composite Decking and associated accessories. All our products come with a 20 Year Guarantee. We Guarantee to beat any like for-like item’s price. Delivering high-quality products at Unbeatable Prices. With fast UK delivery and trusted customer service, we make it easy to find the perfect solution for your home.
Kontaktuppgifter
Bridgeman Court, BL2 1DZ, Bolton, Storbritannien
- 0330 995 1988
- sales@chelseasupplies.com
- chelseasupplies.com
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product and on time
14 juni 2026
Svar från Chelsea Supplies
Dear Colin,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Great product and great prices
Great product, I am soooo happy with my brand new radiator. Delivery was quick, customer service was greatz
14 juni 2026
Svar från Chelsea Supplies
Dear Santi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Placed order for 2 radiators received…
Placed order for 2 radiators received confirmation for delivery in 1 wk next day another message to say it was being delivered in 2 days arrived exactly on time driver called to let me know he was 10 mins away and the driver was helpful and put the radiators in my house
18 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Jennifer,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Stylish radiator
Pleased with the radiator. I’ve not had it fitted yet, but it looks very stylish and contemporary good price and arrived quickly and was well packed.
10 juni 2026
Svar från Chelsea Supplies
Dear John,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Love the radiator looks amazing and…
Love the radiator looks amazing and rapid delivery and great price a*
28 maj 2026
Svar från Chelsea Supplies
Dear Daniel,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Excellent products at great prices
Excellent products at great prices, easy to order online and friendly knowledgeable assistants available to talk through any queries, quick delivery service nice helpful driver. Overall experience Excellent would definitely recommend 👍
5 juni 2026
Svar från Chelsea Supplies
Dear Mr T Hunt,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Beautiful radiator
Beautiful radiator, love these radiators.Changing all my radiators and l absolutely love them. Fantastic price, lovely colour, heat is brilliant, look great. Just perfect.
8 juni 2026
Svar från Chelsea Supplies
Dear Karen,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Cant even give a single star placed a…
Cant even give a single star placed a order for composite fence Sample Chelsea took money for the sample and never send the sample out. received email after few days about how did they do with the service they provided.
23 juni 2026
Svar från Chelsea Supplies
Hi V Patel
thank you for contacting us. We sincerely apologise that you haven't received your free sample pack.
Our records show that your sample pack was dispatched via Royal Mail. While most deliveries arrive without issue, occasionally items can be delayed or go missing in the postal system.
To make things right, we've arranged for a replacement free sample pack to be dispatched to you straight away. We hope it reaches you promptly this time.
Thank you for your patience and understanding. If there's anything else we can help with, please don't hesitate to get in touch.
Great service and product.
25 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Paul,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Brilliant service and fast delivery
Brilliant service and fast delivery. The delivery driver called 10 minutes before arriving. I would highly recommend.
23 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Rachel,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Lovely quality and service
Lovely quality and service. Will be using them again
25 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Jan,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Great communication
Great communication, quick delivery and a beautiful item
23 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Mrs Michelle,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Easy purchase very quick delivery well…
Easy purchase very quick delivery well packaged product. Not fitted yet so can't review usage.
22 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Tony,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Fantastic service radiators look really…
Fantastic service radiators look really good fast delivery so happy with them all would highly recommend them
22 juni 2026
Svar från Chelsea Supplies
Dear Isabel,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Efficient
Efficient. Kept up to date. Delivery was as expected. Great service and product
22 juni 2026
Svar från Chelsea Supplies
Dear Mrs B Somerset,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Great looking radiator
Great looking radiator, well made very good value for money, good communication, fast delivery kept me informed all the way , and rang me 30 minutes before delivery
22 juni 2026
Svar från Chelsea Supplies
Dear Mr Noel Boris Herman,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Inadequate communication and delivery
Ordered and paid for 2 vertical rads on 19/6 ,had text for delivery .5.40 pm on the 24th.no delivery arrived. Ive made three phone calls, call back promised none came .rads out of stock and im still waiting to hear about delivery.plumber booked for 26/6 was not happy
24 juni 2026
Svar från Chelsea Supplies
Hi Mrs Caldwell,
Thank you for taking the time to leave your review. We sincerely apologise for the inconvenience and disappointment caused by the delay to your order.
After reviewing your order, we can confirm that, unfortunately, due to exceptionally high demand, the radiators became out of stock before your order could be fulfilled. As soon as we became aware of this, our team contacted you ahead of the scheduled delivery to explain the situation and discuss the delay.
We have continued to keep you updated throughout the process and are working hard to have your order delivered as soon as possible. We completely understand the inconvenience this has caused, particularly with your plumber already booked, and we appreciate your patience while we resolve this.
If you have any further questions or require any additional assistance, please don't hesitate to get in touch with our customer service team.
An excellent service
22 juni 2026
Svar från Chelsea Supplies
Dear Mr Wood,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Not stating that you won’t deliver…
Not stating that you won’t deliver nationally before proceeding to checkout is ridiculous. I shouldn’t pay for my order and expect a 3-5 working day lead time only to be asked for an additional £150 to receive my order
22 juni 2026
Svar från Chelsea Supplies
Hi Daniel,
We're very sorry for the frustration and disappointment caused by your experience.
Our own delivery fleet covers a large proportion of the UK. However, due to the remote nature of your delivery location, we were unable to service your address using our own vehicles and had to arrange a specialist third-party courier. Unfortunately, this resulted in an additional delivery charge, which we appreciate was unexpected.
As soon as we identified the issue, we contacted you to explain the situation and discuss the available options. We completely understand that this was not the experience you were expecting, and we sincerely apologise for any inconvenience caused.
We have taken your feedback on board and have since reviewed our delivery process with our logistics team. We have introduced additional arrangements to extend the coverage of our in-house delivery service into more rural and remote areas, while also ensuring customers are made aware of any location-specific delivery requirements as early as possible. We hope these improvements will help prevent similar issues for future customers.
We value all customer feedback, as it helps us improve both our service and our communication. Thank you again for bringing this to our attention.
Great product easy to fit
Great product easy to fit . Delivery quicker than expected delivery driver very friendly and helpful.
22 juni 2026
Svar från Chelsea Supplies
Dear Kevin,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.