From easy ordering , to deliver, driver was polite and helped us unload everything. Installation was as easy as it looked with 3 panels fitted into existing concrete posts with the aluminium inserts i... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered an Anthracite radiator and matching valves. Great price, arrived quickly we were out but Chelsea supplies rang us and delivery driver waited until we got home about 15 mins later. Items not ye... Se mer
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Fantastic product fast post and packaging. Lots of emails on updates with everything.. Will definitely be doing more business with Chelsea Supplies again.,
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Item are great, very good quality. Delivery didn’t turn up, chased it they said I was gonna get back to me regarding it, then was delivered 24hours later, tracking date the day before. Would have b... Se mer
Företagsinformation
Skrivet av företaget
Chelsea Supplies offers a wide range of Designer Radiators, Composite Fencing, Composite Decking and associated accessories. All our products come with a 20 Year Guarantee. We Guarantee to beat any like for-like item’s price. Delivering high-quality products at Unbeatable Prices. With fast UK delivery and trusted customer service, we make it easy to find the perfect solution for your home.
Kontaktuppgifter
Bridgeman Court, BL2 1DZ, Bolton, Storbritannien
- 0330 995 1988
- sales@chelseasupplies.com
- chelseasupplies.com
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Inadequate communication and delivery
Ordered and paid for 2 vertical rads on 19/6 ,had text for delivery .5.40 pm on the 24th.no delivery arrived. Ive made three phone calls, call back promised none came .rads out of stock and im still waiting to hear about delivery.plumber booked for 26/6 was not happy
24 juni 2026
Svar från Chelsea Supplies
Hi Mrs Caldwell,
Thank you for taking the time to leave your review. We sincerely apologise for the inconvenience and disappointment caused by the delay to your order.
After reviewing your order, we can confirm that, unfortunately, due to exceptionally high demand, the radiators became out of stock before your order could be fulfilled. As soon as we became aware of this, our team contacted you ahead of the scheduled delivery to explain the situation and discuss the delay.
We have continued to keep you updated throughout the process and are working hard to have your order delivered as soon as possible. We completely understand the inconvenience this has caused, particularly with your plumber already booked, and we appreciate your patience while we resolve this.
If you have any further questions or require any additional assistance, please don't hesitate to get in touch with our customer service team.
An excellent service
22 juni 2026
Svar från Chelsea Supplies
Dear Mr Wood,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Not stating that you won’t deliver…
Not stating that you won’t deliver nationally before proceeding to checkout is ridiculous. I shouldn’t pay for my order and expect a 3-5 working day lead time only to be asked for an additional £150 to receive my order
22 juni 2026
Svar från Chelsea Supplies
Hi Daniel,
We're very sorry for the frustration and disappointment caused by your experience.
Our own delivery fleet covers a large proportion of the UK. However, due to the remote nature of your delivery location, we were unable to service your address using our own vehicles and had to arrange a specialist third-party courier. Unfortunately, this resulted in an additional delivery charge, which we appreciate was unexpected.
As soon as we identified the issue, we contacted you to explain the situation and discuss the available options. We completely understand that this was not the experience you were expecting, and we sincerely apologise for any inconvenience caused.
We have taken your feedback on board and have since reviewed our delivery process with our logistics team. We have introduced additional arrangements to extend the coverage of our in-house delivery service into more rural and remote areas, while also ensuring customers are made aware of any location-specific delivery requirements as early as possible. We hope these improvements will help prevent similar issues for future customers.
We value all customer feedback, as it helps us improve both our service and our communication. Thank you again for bringing this to our attention.
Great product easy to fit
Great product easy to fit . Delivery quicker than expected delivery driver very friendly and helpful.
22 juni 2026
Svar från Chelsea Supplies
Dear Kevin,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Good experience
The website was easy to use to check the radiator capacity I needed and to order the radiator. It was delivered on schedule.
19 juni 2026
Svar från Chelsea Supplies
Dear Xanda,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Ordered were very good…
Ordered and delivery were very good even though the delivery driver was 3 hours late but rads were just as advertised
19 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Helen,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
My experience of Chelsea supplies was…
My experience of Chelsea supplies was excellent. The order was placed with no problems and it arrived exactly when they said it was. An overall excellent service. Would recommend and definitely use again.a very happy and satisfied customer.
5 juni 2026
Svar från Chelsea Supplies
Dear Melloney,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Problem free from ordering to delivery
The radiator was delivered promptly and looks great in my small bathroom .
4 juni 2026
Svar från Chelsea Supplies
Dear Sue,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Helpful Staff and Smooth Ordering Process
I ordered two radiators in anthracite. Originally, one of them was ordered in black by mistake.
The delivery was spot on. The driver was respectful, helpful, and even double-checked whether I had intended to order two radiators in different colours. When I explained that I hadn't been able to find the smaller radiator in the same colour as the larger one, he kindly spoke with his manager and let me know when they would have it back in stock—which, as it turned out, was that very week.
The refund process was equally straightforward. I received the confirmation email within a few days, and the refund itself followed shortly afterwards, with no hassle or headaches.
Communication throughout was excellent. I received regular updates by email and text message, and the company delivered on everything they said they would do.
I haven't installed the radiators yet, but they look great, feel sturdy, and appear to be of very good quality.
Based on my experience so far, I would definitely buy from them again in the future should I need another radiator.
22 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Eliza,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Spot on service and a great radiator
Spot on service and a great radiator! Really happ and will use again.
12 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Luke,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Awrsome Setvice
I ordered composite fencing which arrived on time. The person who delivered the material, ( and it was a lot) refused any help and was extremely polite and helpful. From dealing with sales through to delivery - it has been a pleasure .
18 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Sandra,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Chelsea Supplies excellent service
This is the first time I have ordered from Chelsea Supplies but it most definitely won't be the last my experience from start to finish was second to none, I can say I was a bit dubious about the fantastic delivery times they were quoting, but all I can say is that it's true.
Great service from ordering through to delivery 👏 👍🏽
8 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Terry,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Second purchase quick and good value
Second purchase quick and good value
22 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Kevin,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
First time used this website very…
First time used this website very helpful would recommend it and would use it again in the future
16 juni 2026
Svar från Chelsea Supplies
Dear Julie,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Excellent service
Easy ordering and payment system.
Very fast delivery excellent product would purchase from again.
16 juni 2026
Omdöme utan inbjudan
Svar från Chelsea Supplies
Dear Nadia,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Radiator not fitted yet but the…
Radiator not fitted yet but the delivery service was excellent.
17 juni 2026
Svar från Chelsea Supplies
Dear Ron,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Svar från Chelsea Supplies
Dear Martin,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Ordered a new anthracite radiator to…
Ordered a new anthracite radiator to update in my kitchen and the service I received was excellent the delivery was very quick and the radiator I received was of a very high quality so I am very pleased and the missus is happy so win win
17 juni 2026
Svar från Chelsea Supplies
Dear Ricky,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Beautiful radiators
Beautiful radiators. Great value for money. Super fast delivery service. Awesome all round.
17 juni 2026
Svar från Chelsea Supplies
Dear Brenda,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Many thanks for sending me the samples…
Many thanks for sending me the samples of your fencing materials, having priced it online for what I require it was reasonable but the delivery was very expensive.
3 juni 2026
Svar från Chelsea Supplies
Dear David,
Thank you so much for your wonderful 4‑star review. We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you were happy with the samples you received. Feedback like yours means a great deal to our team and helps us continue delivering the best possible experience for our customers.
We’ll be reviewing your comments carefully. If there’s ever anything else you need, please feel free to reach out our team will always be happy to help.
Kindest regards,
Chelsea Supplies
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