I bought one of the rechargeable hot water bottles. Arrived with a plug that does not fit any socket or adaptor I have, possibly not suitable for UK use. Instructions only supplied in Chinese. I ha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Contacted customer service 5 times now! Emailed them 3 times to cancel order and just completely the same response!! These companies should be banned nothing but scammers!! Item is in warehouse appare... Se mer
Företaget har svarat
I ordered 2sim free satellite routers and got 2 cheap and nasty 4g routers. Try to contact them to arrange a refund or exchange and the email address doesn't exist or is undeliverable. Just a scam,... Se mer
Företaget har svarat
A SMALL PROBLEM WAS ADDRESSED BY THE CHARNENT STAFF. iT WAS HANDLED SPEEDILY AND PROFESSIONALLY. THEIR PRODUCT IS EXCELLENT QUALITY. THANK YOU FOR RESOLVING MY ISSUE.
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DO NOT USE
I ordered the toilet fixing bolts. The ad clearly said Buy 1 get 1 free. After all you need 2 bolts for a toilet seat. Only 1 received. NO resoonse to my emails or my review left. DO NOT ORDER. SCAM SCAM SCAM
Do not order from these people
I would give no stars if I could. I made an order and the amount I saw when I confirmed the order was lower than what I was actually charged. I emailed Charnent straight away (4 days ago) saying I wish to cancel the order, no response and no refund! Give this company a very wide berth!
The absolute worst experience
The absolute worst experience. Customer service is non existent.
Should be able to give 0 stars
This service was very worst
This service was very worst, we raised complaint for past 10days but there is no response from ur side very very worst...Chennai vanagaram Region cherries TL Ajmal was very worst service there is no response from his side we tried to reach him for past 1 week but no response very very poor wervice
DO NOT BUY
definetly a sc they’ve ignored my emails the thing they sent doesn’t work
i won’t order from facebook ever again this is the last time you b a s t a r d s scam me!!!!!
It a scam
It a scam. I have been scammed from this company. Do not buy from them. Their tracking number does not work.
I think I have been scammed
I think I have been scammed . There is no trace of my 2 items that I ordered . Is there anyway I can get the money back ? This is my 1st time to experience this .I feel cheated ! Please refund my money back !
A complete scam and waste of money
The product arrived but is plastic rubbish and doesn't do what it is meant to (suck up mites and insects from mattresses). So far they have replied to my emails asking to return it but they never address the question i ask, they keep trying to fob me off, when i just want to return the product and get my money back. They're complete scammers. Avoid at all costs.
Do not buy
Do not buy from this company it's a scam tracking I got dated back to November 2022 said my pillows are in England. Obviously lies again do not buy from here
I buy 1 products trough klarna portal…
I buy 1 products trough klarna portal but now and pay later and they took me 40£ for 2 products right away , after a month I receive the same answer probably by a robot ... returned cancel, the shipping to expensive they said , avoid them , just scammers
Horror show
Horror show. Nothing was delivered. Paypal protected them as they supplied proof of a delivery which was never made. Avoid.
Express delivery charged but weeks…
Express delivery charged but weeks later; NOTHING. Only stupid email replies to my complaints.......probably generated by AI. DO NOT buy anything from Charnent. Should be NO STAR.
Avoid at all
Avoid at all cost ordered I ph case in April
With express delivery we are now in may
And no sign of my order Evri supposedly
Have it ?? Looks like I’ve lost my £27!
That I paid for case . Do not buy from this company ………….
I ordered door hinges in March!
I ordered door hinges in March!
We are now into the month of may and I’m still waiting for them to arrive
Untrustworthy company and very poor…
Untrustworthy company and very poor customer service. I received a poor quality cheap cover case instead of an aluminium magnesafe case which I paid for. Waste of money no reply to emails and no address for return or refund. Do not recommend.
I ordered on 13 April and have still…
I ordered on 13 April and have still not received the hinge repair kit. They refuse to refund as they say it's still in transit. It has been 2 weeks and I've had to order from elsewhere. The tracking is showing the same message as it was from the beginning, there is no update. This company is a complete rip-off, the person responding to my many emails hasn't got a clue about customer service or how to handle complaints, absolutely clueless. I already wrote a review on their website earlier and they removed it. Don't order from them they are just thieves.
Please don’t purchase anything off this…
Please don’t purchase anything off this company they are a scam. They just take your money and you get nothing.
Awful service
Ordered something from them allegedly despatched 9th March, 6 days later nothing. I would not recommend this company to my worst enemy
Ordered iPhone 14 plus case still…
Ordered iPhone 14 plus case still waiting for delivery 2 weeks after order all I get is automated response saying will be 1-2 weeks every time I chase and no response to request for actual delivery date, details of courier or tracking
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








