From initial contact my experience was exemplary. Kai cut through all the faff in helping me change my supplier and made it extremely easy to understand (I’m 64) Hats off to them I’d certain... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was sceptical at first about Chadwell's ability to deliver better value for my telephone service. They provided a curated service, with a 50% discount to my current provider, took care of the n... Se mer
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First contact to end of contact was brilliant. The account manager Kai was fab. Talks us through all options and costs. In the end, the package was cheaper than what I paid before. Quick mailing... Se mer
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Great service, delivered efficiently and weren’t looking to push anything I wasn’t interested in. They saved me ~40% on my phone bill and it took 10 mins to sort out, cannot recommend enough, even i... Se mer
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Företagsinformation
Skrivet av företaget
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Kontaktuppgifter
The Stalls Shifnal Manor, TF119PB, Shifnal, Storbritannien
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,8
Utmärkt
250 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from start to finish
Great service from start to finish, no hassle, easy application and seamless transition, highly recommend
21 juli 2026
Svar från Chadwell Telecom
Hi Matt
Thanks for taking the time to leave a review, It is great to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Very helpful and thorough
Very helpful and thorough. He explained everything clearly and simply, which made it much easier to understand. Processing large amounts of information and technical jargon can be especially challenging for individuals with ASD, and although the gentleman I spoke to wasn't aware of this, he communicated in a way that was easy to follow. I really appreciated his patience and clear explanations.
2 juli 2026
Svar från Chadwell Telecom
Hi Marie,
Thanks for taking the time to leave a review, It is great to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Svar från Chadwell Telecom
Good morning Temitope,
Thanks for the review, It is great to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Excellent- Would highly reccomend
Neil Evans helped move a few of our mobile lines over. They were nothing but helpful, reliable, and quick to help with any queries or needs. I would highly reccomend. Customer service was top teir too.
25 juni 2026
Omdöme utan inbjudan
Svar från Chadwell Telecom
Hi Mollie,
Thank you for the great review. It's great to know that you are happy with our services. I am happy we managed to sort out your data issues and hope you get to stream your BBCiPlayer for the football!
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty @ Chadwell Telecom
Svar från Chadwell Telecom
Hi Keith,
Thanks for the review, It is great to know that you are happy with the a help and service so far.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Super happy with my experience of using…
Super happy with my experience of using chadwell telecom, upon upgrading for a second term I had an issue with the new handset which was rectified super quickly thanks to Ashleigh from the customer services team.
27 maj 2026
Svar från Chadwell Telecom
Hi Phil,
Thank you for the great review, its great to know that you are happy with our services.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Svar från Chadwell Telecom
Good morning Keiron,
Thanks for the review, It is lovely to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Amir was very patient and understanding…
Amir was very patient and understanding while I was getting the previous supplier sorted who were taking their time to cancel my contract.
He sorted things very quickly and clearly thank you very much.
15 maj 2026
Svar från Chadwell Telecom
Hello Phillip,
Thanks for taking the time to leave the review, It is lovely to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Svar från Chadwell Telecom
Good afternoon,
Thanks for the review, It is lovely to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Marco @ Chadwell Telecom
Svar från Chadwell Telecom
Good afternoon June,
Thanks for the great review, It is good to hear that you are happy with the a help and service received from Chadwell.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Joe @ Chadwell Telecom
We had a problem with overseas calls &…
We had a problem with overseas calls & even though the portal was down, Kirsty was able to help us & keep us informed along the way. The issue was dealt with promptly & efficiently.
29 april 2026
Svar från Chadwell Telecom
Hi Sue,
Thanks for the review, It is great to know that you are happy with the a help and service so far.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Stuart @ Chadwell Telecom
Excellent 👍👍👍
28 april 2026
Svar från Chadwell Telecom
Hi Jenny,
Thankyou for the review, It is lovely to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
So very easy to complete move.
28 april 2026
Svar från Chadwell Telecom
Hi Frank,
Thank you! . We aim to make the transfer as easy as possible!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regard
Ashleigh @ Chadwell Telecom
Very reliable business
Very reliable business . They helped me secure my handset with no problems at all.
I highly recommend them to everyone.
28 april 2026
Svar från Chadwell Telecom
Hi Aureo,
Thank you for your review. We try very hard to provide the very best support and service to all of our customers, so it is really great to hear feedback that we are achieving what we set out to !
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regard
Joe @ Chadwell Telecom
Very pleased with the service I received from Imar.
Imar was very polite and extremely helpful.
He guided me through the full transaction changing my sim only contract.
27 april 2026
Svar från Chadwell Telecom
Hi Margo,
Thank you for the review!!!
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty @ Chadwell Telecom
Very fast and easy .made sure I was…
Very fast and easy .made sure I was comfortable with the prices and what was the best option for myself
16 april 2026
Svar från Chadwell Telecom
Hi Sinead,
Thank you for the great review, its great to know that you are happy with our services.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty Almond @ Chadwell Telecom
Post-hacking recovery
Ashleigh (and Luca on our initial contact with you) were both extremely helpful, knowledgeable, accommodating, creative, kind and supportive in our stressful hacking circumstances. They were available, prompt with responding and went well beyond the ordinary bounds of professional service. We would recommend you. The only slightly less satisfactory process was when we were sent thought to Chadwell via 02 was that the receptionist was not able to pass us straight through to the relevant person, but had to send a separate message to them. This did not seem quite so reliable. This may have been because O2 had a fault and were having to forward clients to you. Many thanks. Pam and Paul
15 april 2026
Svar från Chadwell Telecom
Hi Pam,
Thanks for the review!, it is so great to know you are happy with our services.
At Chadwell you have our full customer support with all technical issue's, and any advice regarding your account, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Helpful patient and efficient service
14 april 2026
Svar från Chadwell Telecom
Hi Chrisitine,
Feel free to contact us if you need anything, we are here to help if you need to speak w to anyone for technical advice, feel free to drop me an email or call anytime.
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Joe @ Chadwell
Marco made the process very easy to…
Marco made the process very easy to understand and complete he is very polite and made me feel at ease thanks for everything
10 april 2026
Svar från Chadwell Telecom
Good morning Lawrence,
Thank you for such a fabulous review, and for taking the time to leave it!
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Marco @ Chadwell
Svar från Chadwell Telecom
Hi Paul,
Thank you for such a lovely review.!
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty @ Chadwell
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