I ordered calenders that came in the wrong size. I eventually ordered one larger one and was told i would get a voucher as compensation, but that never arrived. Great quality but v poor service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been using CEWE for many years and even though their prices have increased significantly, I have stuck with them because of the quality of the books. I do wish they would bring back discount offe... Se mer
I made photo books for the children leaving our national school to go to secondary as a reminder of their national school days and they turned out beautifully. I am very pleased with the quality and... Se mer
Socond time I had a photo book made, great quality and prompt delivery.....easy software to organise your memories, with lots of options for titles, and layout etc....
Företagsinformation
Om CEWE
Skrivet av företaget
As Europe's leading photo printing company, we're passionate about turning your most precious photographs into beautiful, high-quality printed pieces.
Our lab utilises the most advanced techniques, combining years of in-house experience with photographer-approved print processes and materials to create the premium CEWE PHOTOBOOK, Wall Art, Calendars and more.
Home to the award-winning CEWE PHOTOBOOK, which transforms your images into a stunning storybook of memories.
Kontaktuppgifter
Storbritannien
- 0330 912 2113
- info@cewe.ie
- cewe.ie
4,3
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 73 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got a Beautiful photo book
Got a Beautiful photo book , great quality and fast delivery
21 december 2024
Photo Book
I just purchased a photo book. Simple to create and delivered on time. The item was delivered in good condition. High-quality material.
22 december 2024
Excellent quality prints.
Excellent quality prints.
Took a little bit of time to arrive but i had only ordered before Christmas so to be expected.
Would love if there could be a " Do not bend" sticker on the package as my postman bent it to get through the letter box
18 december 2024
Products were just as pictured and good…
Products were just as pictured and good value. Was happy with their service.
17 december 2024
Paid for priority delivery to get…
Paid for priority delivery to get delivered in time for Christmas and it still hasn’t been delivered
17 december 2024
Svar från CEWE
Dear N/A
We are sorry to hear that you were not satisfied with our service.
Unfortunately, due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. We are now seeing work being delivered, but they still have a backlog which needs to be cleared.
I have reviewed the correspondence with my colleague and can see that your order is now out for delivery, and she has provided you with the tracking information. You have also been offered a 30% refund on your order, or if it is no longer needed, you are welcome to return it for a full refund. We have yet to receive a response from you regarding your preference.
We sincerely apologise for any inconvenience this may have caused and look forward to hearing back from you. Thank you for your understanding.
Kind Regards,
Mya
Customer Service Support.
The calendar was absolutely beautiful
The calendar was absolutely beautiful. Perfect Christmas gift. Photos were beautiful quality. Very happy with this purchase!
I will say, seeing my phone number and email on the package made me a bit uncomfortable and seems like it’s not best practice.
Thank you. Regardless of that I would order again.
17 december 2024
Gorgeous calender that was delivered in…
Gorgeous calender that was delivered in less than a week. Would recommend
17 december 2024
Excellent turnaround time and very…
Excellent turnaround time and very impressed with the print quality
16 december 2024
Very disappointing
I placed my order on 10 December 2024. It should have been delivered between 18 and 20 December 2024. It was supposed to be a Christmas gift. Unfortunely to date, I have not received my order. No contact from CEWE to explain the situation or simply say sorry.
10 december 2024
Svar från CEWE
Dear Kate
We are sorry to hear that you have still not received your order.
I have checked your correspondence with my colleague and can see that on 20.12.2024 we let you know that due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. We are now seeing work being delivered, but they still have a backlog which needs to be cleared.
However, recognise that the time this has taken to reach you is unacceptable and have therefore issued a full refund for you. Please accept our apologies for any upset or inconvenience this may have caused.
Thank you for your understanding.
Kind Regards,
Mya
Customer Service Support.
I haven't recieved my parcel which was…
I haven't recieved my parcel which was ordered dec 7th and was hoping to give as a Christmas present
5 december 2024
Svar från CEWE
Dear Louise Duggan
We are sorry to hear that you have still not received your order.
Unfortunately, due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. We are now seeing work being delivered, but they still have a backlog which needs to be cleared.
We recognise that the time this has taken to reach you is unacceptable and have therefore issued a full refund for you. Please accept our apologies for any upset or inconvenience this may have caused.
Thank you for your understanding.
Kind Regards,
Mya
Customer Service Support.
Great result just take your time
It is difficult to gauge how the finished product will come out when you are doing it on a laptop. However we took the chance put the information together and when the finished product did arrive we received something that was much better than we were expecting. I would recommend it it does take time but if you are patient you will easily overcome any of the issues with placements of photos etc. I did try some other apps but I found this one the best by a mile.
14 december 2024
I absolutely love my new calendar for…
I absolutely love my new calendar for 2025, great quality and fast delivery. I can truly recommend this service.
14 december 2024
Svar från CEWE
Dear Tom Hogan
We are sorry to hear that you were not completely satisfied with our service.
Unfortunately, due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. Although this work has now been delivered, they did have a backlog which took longer to clear.
While the storm was out of our control, we understand how receiving your order late must have been frustrating, and for that, we sincerely apologise.
Thank you for your understanding.
Kind Regards,
Mya
Customer Service Support.
Product surpassed expectations
Product surpassed expectations. Design templates easy to use. On time trouble free delivery. A question I posed was answered promptly and helpfully.
11 december 2024
Was delighted with my album.
Was delighted with my album.
Photos were of high quality, speedy delivery, extremely happy with the wedding album.
The numerous choices of page format gave the wedding album a unique feel. Was so happy with the end results.
10 december 2024
Highly recommend
Website it's easy and simple to use, high quality products fast delivery, customer service responded fast. Highly recommend
11 december 2024
Not an everyday type of gift really personal
Its such an unusual but personal gift....really good.
9 december 2024
Well structured, easy to use and beautiful result
Laying out the photo book was easy, very personal and resulted in a greatly appreciated gift. Load photos, keeps track of usage and simply organise using or adapting predefined layouts which adds greatly to professional looking result. In built warnings of insufficient photo quality guarantees satisfied customers. Tracked delivery on time!
7 december 2024
Detta är Trustpilot
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