Snapfish Ireland Omdömen 

Disappointment not true to word
Before I ordered the card I was told that I would receive it on Father's Day. I even had an email to say that then a day or two later I was told it wouldn't be received until the Tuesday after Father's Day. I tried to contact them. There's no contact details I tried to log into my account, it wouldn't allow me login. I even tried to talk to an agent online but again it wouldn't let me do it unless I could sign into my account.
I feel that they should have a customer representation without having to sign into an account as there is no other way to get onto them very disappointment with this service.

I got an email an email to give feedback where I left the above comment and got an email basically saying there blocking it ,which is a bit strange.

I wish I could give 0 stars!
Absolutely shocking service. I waited two weeks for my passport photos, and they never arrived. When I asked where my order was, they had no idea. No tracking number, no explanation, nothing.
Their solution? Wait another two weeks for a replacement. And they proudly told me they wouldn't charge extra shipping fees. Why would I pay extra to replace an order that never arrived because of your mistake?
I've already paid for my photos, and nobody can even tell me where they are. The whole experience has been frustrating and unprofessional.
Save yourself the hassle and don't order from this company. If you actually want to receive what you paid for, look elsewhere.

I placed an order with Snapfish for some photo's. I received an email to say my order would be delivered on June 24th. Still no sign of it up to today and no way of finding any contact details on their website to get in touch with them.

★☆☆☆☆

Extremely disappointing experience with Snapfish.

I ordered custom framed prints and waited for delivery, only to discover after contacting customer service that Snapfish had never actually produced the order. Nobody informed me of this; I had to chase them to find out. Once the mistake was discovered, I was told that a replacement would need another two weeks to be manufactured.

The problems did not end there. The replacement was then shipped from the United Kingdom. At no point during the ordering process was it clearly disclosed that the order would be dispatched from outside the EU and become subject to import duties and customs clearance procedures in Spain.

As a result, I was forced to spend more than five hours dealing with Spanish customs, repeatedly submitting documents and correcting rejected forms. To finally receive the goods, I had to pay €74.98 in customs duties, VAT, clearance and handling charges.

This entire situation arose because Snapfish failed to produce the original order in the first place. Had the order been fulfilled correctly, I would not have suffered the delay, the customs problems, or the additional costs.

Mistakes can happen. What matters is how a company resolves them. In my case, Snapfish's error ended up costing me significant time, frustration, and money.

I cannot recommend Snapfish based on this experience.

I’m locked out of my account and my orders have not arrived - I’ve no way of contacting you or finding out what has happened to my photos - help

The best photo app out there. Never an issue. Top quality prints

Absolute scam. I paid and delivery was confirmed for 9 June. No photos arrived. Cannot log in/sign in to site as it says my email is invalid. Pics were for an exhibition. I am absolutely furious, out of pocket and will never trust these guys again.

Good news! Your order #47231000321610 has been sent this order never arrived and my email enquiring where it was never got acknoledged,very disapointing needed these pictures for a school project very disapointed,order was placed on june 1st,conformation on june 2nd saying order processed,up until today ive heard nothing.

Always love getting items from Snapfish. Their calendars are always to a very high quality and they are very enjoyable to make. There are various colours and designs to choose from. I find the canvases are of a high quality and look very nice.

Lost my order....twice

Missed out on giving 2 separate people photo albums for events because of this company - please do not be fooled by the massive discounts they offer.

I would not recommend this company. They sent my photos to a random address in a different country , I only know this because I had to waste so much time contacting them telling them my photos hadn’t arrived. They then said they resent them to my address a week ago. I haven’t received the photos. I didn’t even receive a refund or a sorry, I’m not happy about pictures of my kids being sent to a random address and their communication is not good. I won’t be using them again.

Still waiting on my order which was made nearly two weeks ago. I intend to make more photo albums but I need to see what kind of job they do first, if my order ever arrives. Every other company I ordered from delivered when they said they would . i ordered other pictures from an irish company and it took three days.

Order lost in the post. Never arrived. Paid for postage and was sent with no tracking. Order was intended as a present. Customer service said they would send again but will arrive 2 weeks later ie; not on time. Not great!

Every book is of the highest quality. Always a pleasure to place an order and to receive it in the right time frame as promise.

Order never arrived, no recourse to find out about delivery etc.

Had really bad experience… order two foto books on 28/04/2026 supposed to received it on 09/05/2026….not a sign…when got in touch with customer support i was offered to reorder ( delivery end of May) or cancel. I reorder as I put too much work in these two books, otherwise it would be cancel…no refunds for delivery or for order as it was their mistake…disappointed…

Great quality

Good quality products, easy enough to navigate on the website. Happy with the purchase

Just love using them, great products and services. Good Quality too.

I’ve been using Snapfish for years now. Love the calendars and the quality of the photos. They have excellent deals on all the time. My kids love looking at the actual photos rather than looking at them on phones etc. I always use them if I want to print my photos. Delivery times are good also.