Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My experience was great because the therapist, Dr. Montgomery was very kind and supportive of my situation. She put me at ease because I couldn’t have my pet until I received the letter. My next appoi... Se mer

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Betygsatt 5 av 5 stjärnor

Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhel... Se mer

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Betygsatt 5 av 5 stjärnor

Great experience! The whole process was seamless. The discussion I had with the provider assigned to me covered all the bases and all of my questions were answered. I received my ESA letter shortly af... Se mer

Företaget har svarat

Företagsinformation

  1. Apotekshandel

Skrivet av företaget

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

CertaPet has been a lifesaver

CertaPet has been a lifesaver! So grateful they exist!

9 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 3 av 5 stjärnor

The therapist was wonderful!

The therapist was wonderful!
The issue I have is with PTSD and the letter I need is they are unable to write the letter for Canadian Citizens, yet the therapist and I both live in Canada yet she is unable to write the physiatrist support letter which makes no sense!

9 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for rating us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

I am thoroughly pleased with CertaPet

I am thoroughly pleased with CertaPet, I enjoy talking with my assigned therapist/ social worker. She checks up on me and ensures I have everything I need!
I am unable to receive certain types of documents from my own medical team, as per policy, and certapet has helped me along the way!

9 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

I have never had a negative thing to…

I have never had a negative thing to say about Certapet! Renewal is always easy and quick and the therapists they give you to speak with really do care! I’ve recommended several people to this company and have heard plaintive things from them as well!

9 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We’re very grateful for customers like you and hope you stick with us for years to come!

Betygsatt 5 av 5 stjärnor

This was one of the easiest and most…

This was one of the easiest and most comfortable experiences of my life. The therapist made me feel comfortable with the process and it was not complicated one bit.

9 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for this positive review. We are glad that our services were helpful! Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

They are always informative and respond…

They are always informative and respond quickly.

4 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

I did my research before deciding to go…

I did my research before deciding to go with Certapet for my ESA and PSD. Certapet was definitely the right decision. The website was very easy to use. The consultation and certification was also very well organized. I have been using Certapet for 6 years now and will continue to use them in the future. I highly reccomend Certapet to all pet owners seeking ESA and PSD help.

3 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We look forward to serving you for many years to come. We’re here for you anytime.

Betygsatt 5 av 5 stjärnor

great customer service in many ways.

great customer service in many ways.
knowledgeable about all things to do with flying with your dog.

3 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with us. We are here to help.

Betygsatt 4 av 5 stjärnor

Its been a very helpful and…

Its been a very helpful and straightforward experience. They are up on the laws and everything needed.

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for sharing your experience with us. We are happy to know that everything went well with your consultation. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

I have used certapet since 2018 and It…

I have used certapet since 2018 and It has helped me with everything i needed. I was able to keep my emotional support animal due to my disability in an apartment that doesn't allow pets. They are our life

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with us. We are here to help.

Betygsatt 5 av 5 stjärnor

My Certapet experience

I had been receiving help from my hmo for my disability; but in spite of the beliefs of more than one therapist/psychiatrist, that a service animal would be highly beneficial; the hmo does not have policy in place to prescribe service dogs. My hmo doctor recommended Certapet to me. I have had some of the best therapy from my treating CP doctor that I’ve ever had. It has made an enormous impact on my health & mobility. I would definitely recommend them to anyone who has a true disability. Please do not try to use this company for some type of “free pass” for your pet. That behavior diminishes the access to people who have documented, severe needs.

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for sharing your story and your experience. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for yo

Betygsatt 5 av 5 stjärnor

I love how fast the process and…

I love how fast the process and available my therapist was. she also check in and check on me.

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

This is my second year using them and…

This is my second year using them and it's been wonderful. Because they provide a service that helps people be emotional stable or in general functions.

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for this review. We are happy to know that everything went well with your consultation. We look forward to serving you for many years to come!

Betygsatt 5 av 5 stjärnor

I have had nothing but great…

I have had nothing but great experiences with Certapet. The really care about their customers and make her such an easy and fast interaction.

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for sharing your experience with us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Great place

Great place! Took care of everything I needed. Excellent counselors and therapists.

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Certa has been nothing but amazing

Certa has been nothing but amazing. The team is fast at responding and getting things done for you if your in a hurry and the therapist are amazing as well. They help you with outside resources to get you the help you need. I love Certa and would recommend them to anyone! A great team of people!

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

This company helped me certify my emotional support animal

This company helped me certify my loving house cat as a emotional support animal so I could successfully register him in my apartment complex saving me time and money!

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for sharing your story and your experience. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Such a great experience

Such a great experience! Really easy and I love the therapist that was assigned to me. She is super sweet. Would recommend if you’re wanting an ESA letter or something else off of this site.

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.

Betygsatt 4 av 5 stjärnor

Everything was quick and easy

Everything was quick and easy. However my apartment needs further documentation and Ive tried to contant Certapet multiple times and I recieve no response.

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. If this hasn't been addressed yet, kindly get in touch with us directly.

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