The documents were delivered fast. Everything was handled professionally and I didn’t feel judged. Now me and my support animal have the freedom to go together wherever I need to go.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The renewal process was easy. Instructions were clear. Although I did not take advantage of all the optional choices offered at this time it is good to know and I go back and add ESA harnesses and th... Se mer
Företaget har svarat
Needed a ESA letter for my apartment complex and was able to fill out the application. The same day I received my approval. Yay! Thanks guys!
Företaget har svarat
Support pets makes it easy to renew your esa. Wish it didn't cost so much, however. Thats why i almost let it expire this time. But having my girl with me truely reduces my stress in different envirom... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Kontaktuppgifter
78 SW 7th St, 33130, Miami, USA
- 855-700-7387
- info@supportpets.com
- supportpets.com
4,7
Utmärkt
2 tn omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast and easy to sign up
Fast and easy to sign up.
Great customer service
Fast service
Easy to understand site
15 april 2026
Omdöme utan inbjudan
Quick and convenient
Needed a ESA letter for my apartment complex and was able to fill out the application. The same day I received my approval. Yay! Thanks guys!
15 april 2026
Omdöme utan inbjudan
Svar från Support Pets
Thank you for your kind words, Mark! We’re glad the process was quick and smooth for you. A hassle-free process is exactly what we aim for.
We appreciate your support. Thanks for trusting and choosing us!
Everyone is very helpful and easy to…
Everyone is very helpful and easy to retrieve documents
15 april 2026
Omdöme utan inbjudan
Svar från Support Pets
It is a pleasure to serve, Alexia!
Enjoy the best of life with your ESA and know that you can always count on us!
It was seamless and good step by step…
It was seamless and good step by step directions to obtain my documents
14 april 2026
Omdöme utan inbjudan
Svar från Support Pets
Thank you for your review! We’re glad to hear the process felt seamless and that the step-by-step guidance was helpful.
Enjoy the best of life with your ESA
Thanks for trusting and choosing us
My experience has been great so far
My experience has been great so far
16 april 2026
Omdöme utan inbjudan
Svar från Support Pets
Thank you, Monica! We’re happy to hear you’ve had a great experience so far. We appreciate your support!
All the help from customer service
All the help from customer service
14 april 2026
Omdöme utan inbjudan
Svar från Support Pets
Thank you for your feedback! We’re glad our customer service team was able to help you. It is a pleasure to serve and we’re always here when you need us!
Issues with the app in beginning
Issues with the app in beginning. Tried to get deluxe package add on and app kept spinning.
11 april 2026
Omdöme utan inbjudan
Svar från Support Pets
Thank you for your feedback! We’re sorry to hear you experienced issues with the app at the beginning.
We understand how frustrating that can be. If you still need assistance with any add-ons or your order, please reach out to our support team and we’ll be happy to help complete everything smoothly.
Send an e-mail to info@supportpets.com
Or click the "chat" on our website.
Count on us
Do Not Trust
Terrible site. I waited two weeks for a "Doctors approval" when their website states that the approval process takes 24 to 48 hours. Still with no response, I canceled my membership since they will charge you even BEFORE getting the "approval."
The only positive outcome was that I was refunded the full amount within 24 hours. For them, it's all about making the money. If consumers do not follow up, they will be more than happy to take your money with confidence.
6 april 2026
Omdöme utan inbjudan
It was quick.
14 april 2026
Omdöme utan inbjudan
Svar från Support Pets
It is a pleasure to assist you, Kenydi.
Thanks for your review and support!
Fast response
They gave us everything we needed to be able to keep our dog when we moved.
1 april 2026
Omdöme utan inbjudan
Svar från Support Pets
Thank you, Christy! We’re so glad we could help you keep your dog with you on your new home! Enjoy every second with your ESA
Count on us
I am grateful for how easy the process…
I am grateful for how easy the process was—they made everything much easier for me. Thank you.
11 april 2026
Omdöme utan inbjudan
Svar från Support Pets
Thank you for your feedback, Belinda! We’re happy to hear the process was easy and made things smoother for you. That's what we strive for!
Thanks for trusting and choosing us
Svar från Support Pets
Thank you for highlighting how simple and fast the process was. We strive to make every experience smooth for our customers and we look forward to helping you with any future needs!
Always a good customer service…
Always a good customer service experience
13 april 2026
Omdöme utan inbjudan
Svar från Support Pets
It is a pleasure to serve, Denise!
Thank you so much for your review and support
Svar från Support Pets
Thank you, Jordan! We’re glad you experienced fast responses and great service. We appreciate your support!
Quick and easy
Quick and easy process to get my dog submits as an ESA
9 april 2026
Omdöme utan inbjudan
Svar från Support Pets
It is a pleasure to assist, Autumn! Enjoy the best times with your ESA
Thanks for trusting and choosing us
Svar från Support Pets
Thank you, Gloria! We’re glad you found everything easy to navigate and that our team responded quickly. Count on us!
The documents were delivered fast
The documents were delivered fast. Everything was handled professionally and I didn’t feel judged. Now me and my support animal have the freedom to go together wherever I need to go.
9 april 2026
Omdöme utan inbjudan
Svar från Support Pets
Thank you, Kim! We’re glad everything was handled professionally and that you felt comfortable throughout the process. We appreciate your trust!
Made getting my ESA letter very easy
10 april 2026
Omdöme utan inbjudan
Svar från Support Pets
Thank you, Meghan! We’re happy to hear getting your ESA letter was easy. We aim for an easy, fast and safe process
Count on us
Svar från Support Pets
We are glad to hear that, Rose! We truly appreciate your support and are glad you’re happy with your experience.
Very fast and easy
Very fast and easy! Although there are alot of upsells
9 april 2026
Omdöme utan inbjudan
Svar från Support Pets
Thank you for your feedback! We’re glad to hear the process was fast and easy for you.
We understand your point—those additional offers are completely optional, and are there to give flexibility so you can choose only what you need. We appreciate your input and will keep working to improve the experience.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.