Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My experience was great because the therapist, Dr. Montgomery was very kind and supportive of my situation. She put me at ease because I couldn’t have my pet until I received the letter. My next appoi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhel... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great experience! The whole process was seamless. The discussion I had with the provider assigned to me covered all the bases and all of my questions were answered. I received my ESA letter shortly af... Se mer

Företaget har svarat

Företagsinformation

  1. Apotekshandel

Skrivet av företaget

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

They are the best to work with and very…

They are the best to work with and very helpful

2 mars 2022
Omdöme utan inbjudan
Logotyp för Certapet

Svar från Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you

Betygsatt 5 av 5 stjärnor

Easy process

Easy process. Been using this for the past 2 years and absolutely love it

2 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for this positive review. We look forward to serving you for many years to come!

Betygsatt 5 av 5 stjärnor

Highly Recommend CertaPet!

This is my 3rd time using CertaPet! (ESA letters expire after 1 year). I highly recommend this very professional company. They have you fill out a pretty extensive questionnaire and then assign you a licensed therapist in your state to do a short phone interview with you. My therapist was amazing. If you qualify, you will have your ESA letter right after your phone interview. The entire process took just 2 days. Highly recommend!

26 februari 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Amy is the best

Amy my therapist from Certapet is the best one you can have. You can teusy her, she is very listening, nice and helpful. She really helps me to move in NYC with my dog. You can trust Certapet.

24 februari 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for this positive review. We are happy to know that everything went well with your consultation and will share this review with your therapist. We look forward to serving you for many years to come!

Betygsatt 5 av 5 stjärnor

I am 68 year old man

I am 68 year old man, and my ESA Karolinka, is very important to me and a big help with travel. I have found Certapet to be very helpful and professional in my dealings with them. I am sorry that the US government has caved and taken away ESA travel privileges. I am very happy with Certapet and would recomend them with out a reservation

23 februari 2022
Omdöme utan inbjudan
Logotyp för Certapet

Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Beyond grated I found certapet

Beyond grated I found certapet. The process was smooth and they are thorough when it comes to the assessment which made me feel comfortable.

23 februari 2022
Omdöme utan inbjudan
Logotyp för Certapet

Svar från Certapet

Thank you so much for sharing your experience with us. We are glad we were able to help you feel comfortable and valued. Please let us know if there is anything else we can do for you. We’re here for you anytime.

Betygsatt 4 av 5 stjärnor

Very Pleased!!

I was very pleased with the thorough exam I received (i.e., questions asked). The process was made very easy for the patient.

23 februari 2022
Omdöme utan inbjudan
Logotyp för Certapet

Svar från Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Everything went smoothly

Everything went smoothly. Great experience.

23 februari 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

CertaPet is a great company

CertaPet is a great company. I have had a great experience with CertaPet. I would recommend them to others for support.

23 februari 2022
Omdöme utan inbjudan
Logotyp för Certapet

Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you

Betygsatt 5 av 5 stjärnor

Traci was so nice

Traci was so nice. I have spoken to her in the past, when I renewed emotional support dog. She offered her assistance, if I needed to talk with someone at a later date. She was great.

23 februari 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We will share this review with your therapist. Please let us know if you have further concerns or questions.

Betygsatt 5 av 5 stjärnor

11/10 recommend

11/10 recommend to anyone who, like me or many other cases didn't have health insurance and needed a note. CertaPet is the most legit company I have come across because I have been scammed in the past, so I was super skeptical but once I saw they have a number you can call where REAL people actually answer and assist you. I knew I could trust them. The whole process is super professional and thorough, they really go above and beyond in making sure you have everything you need and know about your service or emotional support animal. Plus, the Psychiatrist I spoke with was so nice and caring. Definitely the best out there for sure.

22 februari 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 1 av 5 stjärnor

Antoinette Montgomery was unprofessional and unhelpful

Absolutely horrified by my experience with Antoinette Montgomery. She called me for a phone consultation for CertaPet and rather than try to help me, she accused the psychologist I have seen for almost 5 years of “illegal and unethical” practices. I asked her what relevance that had to our phone consultation for an ESA and offered to work with a different therapist, but she allowed to interview to proceed. When discussing my support system, she again attempted to intervene in an existing therapeutic relationship when I mentioned my psychiatrist. I then told her that I felt the best course of action would be for me to receive a refund by placing a stop payment on my credit card, to which she replied “I am sensing a lot of hostility from you.” Unbelievably unprofessional clinician.

21 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A legitimate solution

I first went with another ESA service who took my $159 plus $49 for expedited service, had me answer some questions, and immediately sent me a generic ESA letter on an amateur looking letterhead. When I checked out the therapist who claimed to have a professional relationship as well as personal knowledge of me, I found that her office address was a UPS store. There was no personal contact, just boom....a letter was emailed to me. This was not at all satisfactory to me and I knew the HOA I was presenting it to would clearly see through this. I then turned to CertaPet who was professional from the start. I completed their much more extensive questionnaire and soon I was contacted by a real therapist, with a real practice, to sign a consent form. Once that was completed, the next email was to set up an appointment to speak. The appointment was about 20-30 minutes long, and this wonderful therapist went into great detail about my case. I can honestly say that when we were done, she had the information needed to make her recommendation. CertaPet is a legitimate source with integrity and honesty and I would recommend them to anyone seeking their services.

13 februari 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for sharing your story and your experience. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

I love Certapet

I love Certapet. They understand my needs. I trust them and am so happy they are here to assist with my emotional support dog. Thank you Certapet and Haley!

13 februari 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We will share this review with your therapist. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Wonderful service

Wonderful service, I received everything I came here for! Thank you so much!

13 februari 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with us. We are here to help.

Betygsatt 5 av 5 stjärnor

Certapet is Certainly the best

My assigned therapist was absolutely wonderful. Certapet has saved me so much time & money. I don't know what I would've done if I had to get rid of my beloved dog. Thank you all from the bottom of my heart!

10 februari 2022
Omdöme utan inbjudan
Logotyp för Certapet

Svar från Certapet

Thank you for this review. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

I ABSOLUTELY LOVE THIS SERVICE!

I ABSOLUTELY LOVE THIS SERVICE! ESPECIALLY WITH EVERCHANGING LAWS THE WEEKLY EMAILS ARE WONDERFUL! I WOULD DEFINITELY RECOMMEND!

10 februari 2022
Omdöme utan inbjudan
Logotyp för Certapet

Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Absolutely the best.

10 februari 2022
Omdöme utan inbjudan
Logotyp för Certapet

Svar från Certapet

Thank you for rating us! We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Certapet is amazing

I am able to Travel with my psd thanks to the help of Certapet we love traveling to pr I suffer from anxiety & depression & must travel with my psd she helps alleviate my symptoms Certapet with their amazing therapist made it possible we are so grateful I highly recommend Certapet

9 februari 2022
Omdöme utan inbjudan
Logotyp för Certapet

Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

The best organization

The best organization! I love their service and my therapist, Prarie Conlin is fabulous at understanding my needs.

9 februari 2022
Omdöme utan inbjudan
Logotyp för Certapet

Svar från Certapet

Thank you for this amazing feedback. We will share this review with your therapist. Please let us know if there is anything else we can do for you.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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