Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My experience was great because the therapist, Dr. Montgomery was very kind and supportive of my situation. She put me at ease because I couldn’t have my pet until I received the letter. My next appoi... Se mer

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Betygsatt 5 av 5 stjärnor

Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhel... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great experience! The whole process was seamless. The discussion I had with the provider assigned to me covered all the bases and all of my questions were answered. I received my ESA letter shortly af... Se mer

Företaget har svarat

Företagsinformation

  1. Apotekshandel

Skrivet av företaget

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I highly recommend

I highly recommend. Steps were clearly laid out and explained. Therapist Dr Montgomery was professional and knowledgeable as well as compassionate. Great experience .

15 juli 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We are happy to know that everything went well with your consultation and will share this review with your therapist. We look forward to serving you for many years to come!

Betygsatt 4 av 5 stjärnor

So far so good!

So far so good, just waiting to be contacted by a Therapist for my video session. The website is very intuitive and the Assessment asked the appropriate questions.

11 juli 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for taking the time to leave us a review. Feel free to reach out should you need further assistance. Certapet is always here for you.

Betygsatt 5 av 5 stjärnor

Certapet is super helpful and such an…

Certapet is super helpful and such an amazing business to work with. I’ve been with them for a year now and I have absolutely no complaints.

3 juli 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for sharing your experience with us. We are glad that you had a positive experience with the whole CertaPet team. We’re very grateful for customers like you and hope you stick with us for years to come!

Betygsatt 5 av 5 stjärnor

Stephanie helped me with my paperwork…

Stephanie helped me with my paperwork and was a real gem. I highly recommend CertaPet a wonderful company to do business with.

27 juni 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the CertaPet team. We will share this review with her. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

The process is very easy

The process is very easy, and the therapist very informative. Would recommend CertaPet to anyone who needs a PSD.

21 juni 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Certapet has enabled my ESA to live and…

Certapet has enabled my ESA to live and travel with me for more than half a decade. I am so grateful to have been under their continued care.

9 juni 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for sharing your experience with us. We’re very grateful for customers like you and hope you stick with us for years to come. CertaPet is always here for you.

Betygsatt 5 av 5 stjärnor

The process was very quick and the…

The process was very quick and the therapist assigned to me was very helpful and nice. I was a little bit worried and skeptical at first, but it ended up being a helpful experience.

7 juni 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for this positive review. We are glad that our services were helpful. We’re here for you anytime.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service! Website is easy to navigate, plenty of information and the process was super easy! They were professional and thorough which was a bit surprising to be honest. Some of these companies just want to get paid and hand you a certificate and reviews of them can leave you feeling uneasy but after researching several I chose Certapet and I'm glad I did. My therapist was really nice. I highly recommend them.

6 juni 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Great Experience, Thorough Process

I had a great experience with Certapet. I recently used their services for getting prescribed a PSD. After a comprehensive online assessment, they matched me with a licensed therapist who set up an appointment with me within three days of submitting my assessment. We spoke on the phone about my symptoms, diagnostic history, and the care I was currently under. The therapist then went over all of the guidelines and requirements for PSDs and approved my letter. In addition to submitting my letter through Certapet, the therapist also followed up with me with additional resources. I've seen a lot of reviews calling Certapet a scam or claiming that they provide letters to everyone just to make money. I cannot speak to ESA letters, but the PSD service was comprehensive and really built to only provide letters for those who truly are in need of a service dog under the terms of the ADA. The letter provided was personalized and on the therapist's own letterhead. Certapet would also not let me order a vest/ID for my PSD until my letter was officially approved.

3 juni 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for sharing your story and for your amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

RESPONSIBLE COMPANY, HIGHLY RECOMMENDED

This is the third year I used CERTAPET'S services. They promptly refer me to a local Mental Health Professional for evaluation and I receive the ESA Certification for my dog. They are very thorough and provide and extensive questionnaire that I have to fill in order to be evaluated. I will keep on using them.

3 maj 2022
Omdöme utan inbjudan
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Svar från Certapet

We’re very grateful for customers like you and hope you stick with us for years to come! Certapet is always here for you.

Betygsatt 5 av 5 stjärnor

My experience

I was a bit hesitant in the beginning to start the process.
Once I started filling out the personal information and realizing how important that my fur baby to my mental health and my well being. I had no choice but to continue the application and make appointment with the therapist. My experience was private, confidential and also was treated with respect during the process.

21 april 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

I have been with Certapet for 5 years

I have been with Certapet for 5 years. Always friendly, concerned and a simple service. They have given me peace of mind that I can keep my GSD with me always. I highly recommend

19 april 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for sharing your experience with us. We’re very grateful for customers like you and hope you stick with us for years to come!

Betygsatt 2 av 5 stjärnor

Before you use Certapet read this ....

Certapet website is easy to navigate IF uou have 1 service dog. I have 2 service dogs and couldn't find any info on the 2nd dog being $100. I put in a message that I have 2 dogs and there was no response beforehand. To get Certapet to change "dog" into "dogs" you have to pay an additional fee even though it's one letter and one consultation. That's right - a $100 charge to make a singular word into a plural word. BTW - the dogs names aren't on the letter so there's that. The doctor was nice and the customer service was nice but the hidden fee certainly is not nice. If you have 2 dogs go elsewhere.

6 april 2022
Omdöme utan inbjudan
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Svar från Certapet

We apologize for the inconvenience caused. There is a certain procedure we follow for 2nd consultation. Should you need further clarification, kindly contact us and we will be more than happy to assist.

Betygsatt 5 av 5 stjärnor

Dependable and Accurate

I have been with Cert a pet for the last 4 years. They are very dependable and get the items needed quickly.
Its getting so hard to take your SD without the proper documentation. My husband and I are so Grateful for the work they do!!

28 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for sharing your experience with us. We look forward to serving you for many years to come. Please let us know what we can do for you in the future.

Betygsatt 5 av 5 stjärnor

3 years strong with CertaPet

I have been working with CertaPet for 3 years now. I have worked with the same therapist and she knows me. I like that.

25 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for sharing your story and your experience. We’re very grateful for customers like you and hope you stick with us for years to come!

Betygsatt 5 av 5 stjärnor

I recently renewed my housing letter

I recently renewed my housing letter. I actually talk to a therapist. She keeps in touch wants to know how I am doing. Sent me links to help me with my anxiety and depression also. This company is 100% legit..would highly recommend!

25 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Professional/Reliable/Convient

Fast, convient, confidential, professional, and reliable consultations and services for Emotional Support and Psychological Serive Dog letters. Therapist is is easy to speak with, answers questions with follow ups, and provides resources as needed for forms, etc for travel and housing needs. Highly recommended!

25 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Certapet has been fabulous for me

Certapet has been fabulous for me, my family & most importantly my dog!

Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhelming and was until I gave these folks a shot.

Not only do they check in on me, they are on standby if I have an issue with anything or anyone to provide assistance and they have.

Emails are educational and I have referred them to several friends. 10/10 recommend

22 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Housing letter for ESA

I need a letter for housing for my emotional support dog and my experience with the therapist was the most amazing that i experience with other in this area.Thank You soo much.

22 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Satisfied with Certapet

Satisfied with Certapet. Thank you for a quick response. I am happy I get to keep my ESA pet with me when I move.

22 mars 2022
Omdöme utan inbjudan
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Svar från Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.

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