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CBDfx Omdömen 88

TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

First off I’m highly disappointed, was sent a defective product got about 5 puffs and the crap stopped working. I’ve tried blowing in it to see if perhaps that would work , and charged for a couple of... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Horrible experience. Order 1 disposable vape (2500 puffs). It didnt work. Shipping issues resulted in it taking almost 2 weeks to arrive to me. When it did it didnt work. They sent out another plus on... Se mer

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Betygsatt 5 av 5 stjärnor

I had some issues at first with not receiving the order confirmation. However, the customer support was awesome. Make sure you check your spam folders for communications about your order (mine was bur... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered with inernational shipping from US to Finland. Package was seized by Finnish border customs. I have waited for a week and there were no update from customs. Wrote about this to cbdfx and sen... Se mer

Företagsinformation

  1. Butik med vitaminer och tillskott

Skrivet av företaget

CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

88 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

The shipping department is a joke

The shipping department is a joke. I have placed several orders over the last several months and 90% of them have had some sort of issue where I have had to call in only to get excuses, the occasional shipping refund, etc. It's the holidays now so they get to use that as their new excuse. I called on 10/1 because the credit code I was given didn't work. I had to place my order through the rep who assured me since it was still several hours before their cutoff time my order would go out that day. It's now Monday the 4th and it JUST went out. I will not be purchasing through them again. I've had enough!

1 december 2023
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Svar från CBDfx

Paul, thank you for sharing this with us.

We work hard to make improvements where we can.

As of 2024, Orders received before 2 pm CT Monday-Friday, excluding holidays, will be processed the same day. Any order received after 2:00 pm CT are processed the following business day.
Unfortunately, during special promotions, orders may sometimes be delayed, however, we do our best to communicate this to customers if there ever is an issue. 
While this review was made in 2023, we appreciate your business, and your feedback,  if there's anything we can do to win you back as a customer, please let us know!
Team CBDfx 

Betygsatt 1 av 5 stjärnor

Had to cancel the order

10 days later I had to cancel the order due to parcel never arriving at the pickpoint. No explanation what happened.

27 november 2023
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Svar från CBDfx

Thanks for your feedback! 
Once shipments are handed off to shipping carriers, unfortunately CBDfx has no control over missing or lost shipments. We're so sorry you had to cancel the order once purchased. 
Our customer service team is always available to help. Feel free to contact us if you need assistance with any of your future CBD needs. We're confident your next experience with us will be up to your expectations. 
Veronica - Customer Service Manager
Team CBDfx 

Betygsatt 5 av 5 stjärnor

Excellent company

I use the gummies non THC ones and they are fresh, strong and they work. Pricing is better then other companies. I take them for muscle spasms and nerve damage and it reduces my pain from a 90 percent to a 20 percent on a daily basis. I do take the THC ones and use less then half with a regular CBD gummy at night and sleep through. I recommend this company 100 percent, excellent customer service, excellent delivery, excellent product.
The muscle lotion works very well too.

13 november 2023
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Betygsatt 1 av 5 stjärnor

Poor manufacturing

I bought CBD refillable cartridges. One lasted a day, the other lasted 6 days. Horrible products.

6 november 2023
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Svar från CBDfx

We're so sorry to hear ordering from us did not meet your expectations!
Please contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
We also wanted to share that we now have new rechargeable Vape Products available on our website, feel free to check them out, and if you have any questions, we're here to help!

Betygsatt 4 av 5 stjärnor

No issues for me whatsoever

I’ve ordered from them twice now on 3 different Products (Gummies and Tincture) I’m new to the world of CBD, so I can’t confirm quality of the products…i’m still learning.

I can say, that the ordering process was easy, shipped and received on time. Packed well, sealed well. Seems fresh and as it’s exactly as expected.

That’s my experience anyway.

21 september 2023
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Betygsatt 1 av 5 stjärnor

Scam!!!!!!!

1 september 2023
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Svar från CBDfx

Our customer service team is always available to help. Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
CBDfx Team

Betygsatt 1 av 5 stjärnor

They withdrew money from my account but…

They withdrew money from my account but didn't send anything, I contacted them and they said they didn't have the item in stock, but why are they withdrawing the money then??

22 augusti 2023
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Svar från CBDfx

We sincerely apologize for this. On rare occasions, we may experience errors with inventory. Your account will be charged at the time of purchase, if there are ever any issues with your order. our customer service team will be sure to reach out.

We've added a few new products to our website, Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
CBDfx Team

Betygsatt 5 av 5 stjärnor

Great company

Great company & products. LOVE THEIR BATH BOMBS!!! My orders always ship quickly and have arrived safely. They have great sales too!

6 augusti 2023
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Betygsatt 5 av 5 stjärnor

What the hell people are talking about…

What the hell people are talking about they're scammers. Ordered my vape pen for relaxing and anxiety
My first time. They do work. So, stop being mad at what's out of the company control. Leaks ect. And, they do follow up. You order, they deliver. It's not the website you order from, it's the distributor. They need to check the contents. Just like when you order from Amazon. When things don't work ect. Guess they're scammers to, huh!!

14 augusti 2023
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Betygsatt 2 av 5 stjärnor

Didn't work as expected

Items didn't work as expected. They offer a guarantee, but the guarantee doesn't cover shipping. I lost an additional $26.00 they charged me for shipping. Not good customer service to offer a guarantee with stipulations. I would have tried another product, but not now.

8 maj 2023
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Svar från CBDfx

Thanks for sharing! CBDfx has an updated return policy, as long as there is still product remaining, customers are welcome to return products back for a refund. We also provide a returns portal where customers can easily download a return label if necessary.

Our customer service team is always available to help. Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
CBDfx Team

Betygsatt 1 av 5 stjärnor

Really useless

Really useless.

Normally 10mg of these would be enough but after 30mg, I'm still wondering if it even works. After reading the reviews, seems like a common thing and returning isn't an option really.

Lesson learned. I wish I would have seen these reviews before purchasing.

1 maj 2023
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Svar från CBDfx

We're sorry to hear you had a bad experience with your 10mg gummies! We hope this issue was resolved for you, otherwise, our customer service team is always available to help.

Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.

CBDfx Team

Betygsatt 1 av 5 stjärnor

Just Another Scam.

The product arrived quickly.
I got the 50 berry flavored gummies.
After taking one, I felt OK, really didn't help the pain.
I took another one later on. The next morning, I wasn't feeling good, thought it was allergies. So I got worse each day for another two days. I stopped taking them. I am fine now.
I contacted the company for an RMA, they stated that I had to take a clear picture of the bottle and send it to them. I guess it they approved of my picture the might send me a RTA? 'I smell a rat'. Read some of the other review experiences to figure out how your return will play out, if they grant you the pleasure. My guess is, after taking it to the post office and paying $18.00 to send it back; you need tracking. Then they receive it and say that there are too many missing and refund $5.00 if you are lucky. I'm too old for this crap. I threw them in the garbage. Oh, you also have to send back all of the original packing too!

6 april 2023
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Svar från CBDfx

Thanks for sharing! CBDfx has a very customer friendly return policy, as long as there is still product remaining, customers are welcome to return products back for a refund. Our Broad Spectrum Gummies are great, but we find that customer do better with Full Spectrum products when it comes to pain relief.

Our customer service team is always available to help. Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
CBDfx Team

Betygsatt 2 av 5 stjärnor

Item arrived fast but as soon as I…

Item arrived fast but as soon as I placed the order I got a bigger discount code contacted by email to cancel order nobody replied. I am still waiting for an email so I can return item and use the higher discount code

24 mars 2023
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Svar från CBDfx

Thanks for your feedback, we hope this issue was resolved for you. Our customer service team is always available to help. Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
CBDfx Team

Betygsatt 1 av 5 stjärnor

Low quality and packaging …

2 of 4 vapes leaking, oily to touch and white vape discolored / stained upon arrival. Can’t tell vapes apart once opened, no notation or distinction on them. No effects using either Indica, nor THC/Delta 9 Hybrid. Wedding cake hybrid burned throat. Doubting the authenticity of the CBD / THC used in vapes. Waste of money.

25 mars 2023
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Svar från CBDfx

We're sorry to hear your last experience with us wasn't the best.

Please contact us if you need assistance with any of your CBD needs. We take feedback to heart and we've made improvements in some of our products, specifically our Vape Pens, feel free to check them out on our website and if you have any questions, we're here to help!

We're confident your next experience with us will be up to your expectations.

Team CBDfx

Betygsatt 1 av 5 stjärnor

Inflamade is the best CBD on the market

Sending spam bots all over the web for random people to review you on trust pilot might seem like a good idea at first. But if they review you one star for wasting their time that’s not so helpful. Anyways. Inflamade is the best CBD I’ve tried and I know many people that agree.

4 mars 2023
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Svar från CBDfx

Thanks for your feedback! The emails being sent at the time appeared to have been scam emails and CBDfx was not affiliated in any way with the emails being sent.

Betygsatt 5 av 5 stjärnor

Too many cry babies

I had a couple issues with leaking vape juice bottles..Sent pictures and replacements were sent immediately.. Recommended that they use better packaging from distribution center they sent me a thank you email for my suggestion..My next delivery and every since came in new and improved packaging...THEY DO CARE AND THEY DO LISTEN...
I FIND THEIR CUSTOMER SERVICE TO BE IMPECCABLE... KEEP UP THE GOOD WORK CBDFX

8 februari 2023
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Betygsatt 1 av 5 stjärnor

Relative to other brands

Relative to other brands, CBDFX simply doesn't measure up. Yawn.

16 februari 2023
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Svar från CBDfx

Thanks for sharing your feedback with us! We'd love to hear what we can do to improve. Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations. We have many different options available.
CBDfx Team

Betygsatt 5 av 5 stjärnor

Just got the product (pumpkin spice…

Just got the product (pumpkin spice which is now sold out) I ordered 4 bottles of gummies. It arrived in exactly 5 business days. I’ll be honest, if product works why do people try to complain about shipping and try to out the company out of business. As far as laughing effects, I didn’t have them. I just feel extremely relaxed. But it does say, try 3 days with low dose for body to adapt and 6 days at 1/2 gummy prior to upping a whole gummy. I’m not a weed person. And always had bad trips. This did keep me awake when I tried 5 days ago at a friends house. She laughed like crazy for 4 hours, I didn’t but it was fun watching her. I am hopping for same effect

15 februari 2023
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