First off I’m highly disappointed, was sent a defective product got about 5 puffs and the crap stopped working. I’ve tried blowing in it to see if perhaps that would work , and charged for a couple of... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Horrible experience. Order 1 disposable vape (2500 puffs). It didnt work. Shipping issues resulted in it taking almost 2 weeks to arrive to me. When it did it didnt work. They sent out another plus on... Se mer
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I had some issues at first with not receiving the order confirmation. However, the customer support was awesome. Make sure you check your spam folders for communications about your order (mine was bur... Se mer
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Ordered with inernational shipping from US to Finland. Package was seized by Finnish border customs. I have waited for a week and there were no update from customs. Wrote about this to cbdfx and sen... Se mer
Företagsinformation
Skrivet av företaget
CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.
Kontaktuppgifter
1909 10th Street, 91311, Plano, USA
- 888-991-7471
- Info@CBDfx.com
- cbdfx.com
3,3
Medel
88 omdömen
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Holy grail
I had some issues at first with not receiving the order confirmation. However, the customer support was awesome. Make sure you check your spam folders for communications about your order (mine was buried in spam). I am very happy with my vape. It has been helping me immensely with my mood, sleep, and more. I will be purchasing more from them in the future.
21 februari 2025
Omdöme utan inbjudan
Svar från CBDfx
Hi Priscilla,
Thank you for sharing your feedback with us! We're really sorry to hear you haven’t heard back yet. We’ve checked our inbox thoroughly, but we couldn’t find any emails from you. If you could, please send us a screenshot of the email you sent to info@cbdfx.com, so we can look into this and figure out what might have gone wrong.
We also tried reaching out to you by phone and sent an email, but we haven't heard back yet. Your order was received and shipped, and we sent both the confirmation and tracking info to the email you provided. Sometimes these emails can get stuck in the spam or promotions folder, so it’s worth double-checking there.
According to our records, your order was delivered on March 3, 2025, at 9:48 am
If you need any further assistance, please don’t hesitate to reach out to us at info@cbdfx.com or call us at 888-991-7471.
Warm regards,
CBDfx Team
Top Shelf
Received a pen that was defective (slight burnt taste). They shipped out a replacement without hesitation. Excellent experience. Great taste and effects, too. I highly recommend.
19 februari 2025
Omdöme utan inbjudan
Svar från CBDfx
Thank you so much for your kind feedback, Frank! We truly appreciate your support and are thrilled to hear that you're enjoying our products. - CBDfx Team
They sent me a damaged product that did…
They sent me a damaged product that did not work it looks like it's melted maybe even used took 3 weeks to get it if I could attach a picture or the video I took I would show you I will be posting other places.
29 december 2024
Omdöme utan inbjudan
Svar från CBDfx
Thank you for sharing your feedback with us. We're truly sorry to hear that you've received a damaged or defective product. Unfortunately, we were unable to locate your order using the details provided, so we’ve requested some additional information. If you haven’t already, please email our team at Info@cbdfx.com with photos of the items you received, as well as your order number. We'll be happy to assist you further. - CBDfx Team
Defective vape. No response
I got a defective CBD vape from them. Came damaged and didn’t work. I tried contacting them about it and never got a response.
7 juli 2024
Omdöme utan inbjudan
Svar från CBDfx
Hi Liv. Thank you for sharing your feedback with us and we're so sorry to hear that your Vape Pen arrived damaged! Our team is happy to help. We were unable to locate your order details based on the name provided. We've requested additional details however, please feel free reach out to us at info@cbdfx.com with your order number details and we're happy to submit a replacement for you.
Team CBDfx
Chance is a calm baby now
My baby Chance is anxious and I've tried several products to help calm him...finally I tried this one and it actually worked...we are both happy.
21 augusti 2024
Svar från CBDfx
Thank you so much for sharing your feedback with us Natalie! We're happy to hear that our CBD Pet tincture is working well for your furry loved one.
We appreciate your support.
Team CBDfx
I was hoping for a stronger effect.
20 september 2024
Svar från CBDfx
Thank you so much for sharing your feedback with us! Our Hemp Derived Pumpkin Spice gummies contain 10mg of THC per serving. Everyone's tolerance will vary, however, for a stronger effect, you can definitely double your dosage. If you still have any product remaining and are interested in an exchange or a return, our team will follow up with you directly for assistance with this.
We appreciate your support!
Team CBDfx
I was hesitant to try CBD gummies for…
I was hesitant to try CBD gummies for my arthritis pain but they seemed to help. I ordered another bottle of mixed berry gummies, had an issue and was promptly remedied. Great customer service. Great product (tastes really good!)
13 september 2024
Svar från CBDfx
Sandra, thank you so much for taking the time to share your feedback with us, we really appreciate it! Our CS team is always happy to help, and we're glad to hear our CBD gummies are working well for you.
- CBDfx Team
Healthy and Positive products
The gummies I’ve tried from cbdfx have helped with my sleep issues, my anxiety, the mushroom gummies I’ve had have definitely made a difference compared to the products I’ve tried from stores, when it come to wellness, I’m happy to have finally found products that are safe, healthy, and I believe better than some prescribed medications that I’ve had over the years, very happy with the products and the company!
1 september 2024
Svar från CBDfx
Thank you for sharing your feedback with us, we really appreciate it. We are glad to hear that our CBD products are working well for you.
We appreciate your support!
- CBDfx Team
Svar från CBDfx
Thank you Harvey, we appreciate your support and your feedback!
- CBDfx Team
My sugar went from 180 to 219 it did…
My sugar went from 180 to 219 it did not help I will not order again
27 juli 2024
Svar från CBDfx
Hi Gerald,
Thank you for sharing your feedback with us and we're so sorry to hear that! Our CBD Apple Cider Vinegar gummies contain 6 grams of cabs, along with 1 gram of organic cane sugar and 1 gram of added sugars. Our team will be following up with you directly to help assist with a return. Please note we also carry CBD tinctures that do not contain sugar for a no sugar option.
CBDfx Team
Your prices are too high
Your prices are too high. I found similar products with similar ratings for much less
10 juli 2024
Svar från CBDfx
Thank you for your feedback Larry,
Our current promotion code CHILL can help customers save: 15% off 1 item, 20% off 2 items, or 25% off 3 items or more. Additionally, we've just introduced a subscribe and save program where you can enjoy a 25% discount on your items and receive free shipping on every recurring shipment.
Team CBDfx
Svar från CBDfx
Thanks for supporting CBDfx and for leaving us such a generous rating! Your ongoing support means a lot to us, Jeanine!
Team CBDfx
This works for me
This product has been helping to relieve pain in arthritic thumbs. Took 1-2 months to really notice a difference. If i lapse taking it for long, grinding pain returns. Have had good service. Only complaint is price.
10 juli 2024
Svar från CBDfx
Thank you for your feedback! Yes, CBD works alongside our endocannabinoid system and everyone's body responds uniquely, so it might take some time to see the full benefits.
We're glad that you've incorporated CBDfx products into your daily wellness regimen and are experiencing positive outcomes. Your ongoing support means a lot to us!
CBDfx Team
Very happy with the product
11 juli 2024
Svar från CBDfx
Thank you Sandra, we appreciate your support and your feedback!
- CBDfx Team
Could use more/better promo codes
Could use more/better promo codes. Just about pricing yourself out of our house.
10 juli 2024
Svar från CBDfx
Thanks for sharing! We always strive to provide our products at a great value without compromising on quality. Our hemp is grown organically, free from pesticides, and non-GMO.
At CBDfx, we also take pride in our specialized CO2 extraction process, ensuring a clean and energy-efficient method.
To help provide products at an even better price point, We've just recently added our new subscribe and save program, where you can enjoy a 25% discount on products by subscribing, along with Free Shipping.
Thank you for continuing to support CBDfx!
I finally ordered their Magic Melon…
I finally ordered their Magic Melon gummies last week and I'm absolutely blown away at the quality and potency. The shipping speed was also on-point (. I don't normally write reviews but I was super impressed. Going to buy again.
23 juni 2024
Omdöme utan inbjudan
Svar från CBDfx
Thank you so much Amanda! We really appreciate you taking the time to leave and review and are so glad you're happy with our product and service! :)
Thank you again,
-CBDfx Team
I had a great experience
I had a great experience with CBDfx! I made a purchase and received my order in less than 48 hours after purchasing! Very happy with the products and service. 5 stars, will buy again!
27 juni 2024
Omdöme utan inbjudan
Svar från CBDfx
Thank you so much for the amazing feedback! We're so glad you're happy with the products and service. :)
-CBDfx Team
Best night of sleep in a long time!
I have sleep problems and a friend told me to try these guys. I tried the Sleep Gummies and, damn, if it wasn't one of the best night's of sleep I've had in a long time. I got to sleep quicker than usual and I wasn't staring at my ceiling at 3am like normal. Slept straight through to 6. Definitely ordering again. Thank you CBDfx!
12 april 2024
Omdöme utan inbjudan
Svar från CBDfx
Thank you so much for sharing your feedback with us, and we are glad to hear the products are working well for you. We appreciate your support!
- CBDfx Team
Great experience and quality products.
Some of these reviews are people clearly dealing with scams that are not the actual company or are scam reviews themselves. I skimmed and saw two reviews with the same misspelled message. It's unfortunate that it affects reviews here. I thought I'd say I have never had any issues with orders, or product quality, and have received my items in a reasonable time frame. I understand some items leak for others, but that's pretty common with liquids and shipping in general. I have not had to do a return, so I can't speak for that, but I haven't returned because the gummies I've ordered have been great.
19 februari 2024
Omdöme utan inbjudan
Svar från CBDfx
Thank you for taking the time to share your feedback with us, we really appreciate your support!
CBDfx Team
Ordered three weeks ago
Ordered three weeks ago, contacted customer services, zero delivery, zero response from customer service.
Won’t be using again.
21 mars 2024
Omdöme utan inbjudan
Svar från CBDfx
Hi Tim!
Thank you for sharing your feedback with us. We're so sorry we missed your review on Apr 9, 2024. We hope that your shipment was received. If for any reason you still require assistance for this shipment, please do contact our team at info@cbdfx.co.uk and we're happy to assist in making this a better experience for you!
Veronica - Customer Service Manager
CBDfx
Detta är Trustpilot
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