J'ai acheté une ecarte PlayStation de 100 euros, j'ai reçu un mail de confirmation de paiement, ensuite un mail me disant que la commande ne peut pas être traité et que j'allais être remboursé. J'a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
J'ai acheté une ecarte PlayStation de 100 euros, j'ai reçu un mail de confirmation de paiement, ensuite un mail me disant que la commande ne peut pas être traité et que j'allais être remboursé. J'a... Se mer
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Tried to order a gift card at Joey’s. Order was accepted and charged to my credit card and then immediately reversed. I sent an email to Cashstar stating my issue, got an email the... Se mer
Received an email saying I sent someone a gift card. I didn't. On the phone with my bank about this fraudulent transaction. I didn't click on any links in the email to be safe. Gift card went to Luc... Se mer
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Bought roblox giftcards first one went fine, second & third one didnt get through, "payment declined". Took my money and didnt receive a refund or an actual reason why it didn't work. Reading the ot... Se mer
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CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Middle Street 129, 04101, Portland, USA
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Complete scam! The payment went through for a birthday gift for a friend but it sent me an email saying that it didn’t work. But the payment went through!!!! Respond to my email!!

Svar från CashStar
If i could give zero stars, i would. I ordered my gift card August 9th and it’s now Sept 11th. I notified them about three weeks ago. I was supposed to receive 7-10 days..nothing! I emailed them..nothing! I called and requested a refund..i should receive 7-10 business days. Let’s see!! Ridiculous! Times are too serious to play with pple’s hard earned money!

Svar från CashStar
J’ai commander une carte psn de 80€ et je ne l’ai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD74JXHT
Je souhaite un remboursement.
ARNAQUE

Svar från CashStar
sito pessimo, acquistato una gift card da 20 euro, e subito dopo che me li hanno sottratti mi arriva una email che mi avvisa che non è stato possibile elaborare l'ordine e che avrei ricevuto un rimborso, inutile aggiungere che il rimborso non è mai stato effettuato.

Svar från CashStar
Bought 2 500 dollar roblox giftcards for my friends. Complete bullshit. No conformation email or anything. Contacted support, they said they’ll refund within 24-48 hours. It has been 4 days and still nothing. They told me to contact my bank, which I did, and they said that the transaction already went through. It says error when purchasing, and it dosen’t even show up in the orders section in CashStar! This is a complete scam!

Svar från CashStar
blocked them from using credit card - scammers

Svar från CashStar
I reached out to customer support multiple times and didn't received a response for days. Every payment method I tried for buying a gift card was canceled without explanation. I ended up having to buy a gift card from Amazon, and it worked perfectly fine. This was a frustrating experience. I hope I won’t be using this service again.

Svar från CashStar
J’ai commander une carte psn de 80€ et je ne l’ai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD79R68J
Je souhaite un remboursement.

Svar från CashStar
It took 2 hours which is really nice delivery, i got awarded gift card as promised, its worth it.

Svar från CashStar
Paid for 2 playstation cards at 60€, cashstar wrote me an email saying there was an error and I still haven't been refund! Is this a scam?

Svar från CashStar
BOOTS eGIFT CARD - Links don't work, unable to access or get any help, has been going on for MONTHS
UPDATE: 18/08/2025 Cashstar no email has been received and the telephone number provided just goes to a voicemail saying 'we are closed' . I will await your prompt response.

Svar från CashStar
I would likento give them a zero. This is a scam company. I went to crate and barrels website to buy a gift card and that took me to cash star. As stated by multiple reviewers, the transaction failed and the company is yet to return my money. Finding their number is very difficult. Once I did, they told me that I would be refunded within 24 to 4 8 hours becasue the transaction took failed. It's been 4 days, they have not yet refunded anything.

Svar från CashStar
Got a £284 TUI giftcard through my work Achievers scheme - tried to use it against my only TUI holiday booking. It hasn't worked - TUI have not received the funds. I raised a complaint through Cashstar and they say it has been redeemed.
I would avoid.

Svar från CashStar
I would highly appreciate it if i can get a refund i brought a 75 USD roblox card on the site
And haven’t received a code and it’s been hrs
Still waiting for a refund or a code for what i paid for my order number CNPZD7GWWKY
I will never purchase without reading the reviews, atleast ive learned my lesson.
still never got my refund 3 days later, when i try calling the support number all they say every 2 minutes is "We apologize for the delay we will be with you shortly." complete bullshit. 75$ Gone to waste

Svar från CashStar
Hallo 👋
Ich habe eine 20 guthabenkarte kaufen wollen und als ich auf bezahlen gedrückt habe wurde das geld von meinem konto abgezogen aber dann stand dort Zahlung konnte nicht bearbeitet werden.
Mein geld ist weg und die Guthabenkarte habe ich nie bekommen.
Habe mich schon per mail an das Unternehmen gewendet aber bisher kam nichts......
Am besten bei diesem Unternehmen aufpassen da ich schon mehrere solche Bewertungen gesehen habe : (

Svar från CashStar
Non è possibile essere truffati dal sito della playstation, è una vergogna, ho acquistato 150€ di buono regalo, non spiccioli... e adesso leggo queste recensioni, mandate il codice prima che parte una denuncia.
non ho letto una recensione positiva, mi chiedo se qualcuno effettivamente abbia mai ricevuto un codice... incredibile che un azienda come playstation metta sul proprio sito un collegamento a dei truffatori come voi
AGGIORNAMENTO 12/08/2025
L'ASSISTENZA CLIENTI RISPONDE OGNI 24H, mi fanno sempre la stessa domanda, del codice e del rimborso nemmeno l'ombra, siete dei truffatori ho già contattato il mio avvocato per denunciarvi.
AGGIORNAMENTO 26/08/2025
ALLA FINE OGGI HO RICEVUTO IL MIO RIMBORSO, DOPO AVER CHIAMATO A DUBLINO, PARLATO PER UNA SETTIMANA TRAMITE EMAIL CON 1 RISPOSTA AL GIORNO... ESPERIENZA DA NON RIPETERE

Svar från CashStar
n°CND6EBHBFV.
Bonjour, je me permet de vous écrire car hier j'ai acheté une carte psn d'une valeur de 20 euros, malgré le fait que j'ai payé et malgré les mail de confirmation de ma commande, je n'ai en AUCUN CAS reçu le code de ma carte.
Vous m'avez envoyé un mail pour me dire que ma commande n'est pas passé et que je serai remboursé. Malgré cela je n'ai toujours pas été remboursé.
J'attends des explications de votre part, dans le cas contraire j'engagerai des poursuites à votre encontre.
Merci et bonne journée.

Svar från CashStar
Their PlayStation gift card service was not working: when I tried to pay, I got an error saying the payment had been refused. I tried four times using two different payment methods, thinking that my payments were BEING REFUSED as the error told me. In reality CashStar has actually reserved money on my credit card and paypal account for gift cards I will never receive (and don't want anymore, CashStar I want you to cancel the pending charges).
The worst part though is how this situation was handled by CashStar.
First of all, CashStar customer support is only reachable by submitting a form on their platform (from the Netherlands at least). There is no phone number, e-mail or chat option. You don't even get a confirmation e-mail when you submit the form.
Second, they just simply do not respond. I have not received any kind of reaction to my two messages. I think they are just letting the pending charges expire, which means I am missing 4x 60 euros of spendable income for as long as that takes. Incredibly LAZY handling of this problem. The least you can do is send me a message informing me and CashStar is either too lazy or too incompetent to manage even that.
I will never buy a PlayStation gift card again as long as CashStar is the company handling them. Or any other giftcard managed by CashStar.

Svar från CashStar
I made an order 8/3 of $449 gift card and said unable to process order, it’s been a week and still no refund from them.
My order number #CNPZD7R9TA4. RESOLVE THIS NON SENSE
Update: I received my refund today 8/9

Svar från CashStar
I purchased a gift card through CashStar and the amount was immediately deducted from my bank account. However, I received a message saying: "Unable to process your order", and I never received the gift card or any clear explanation.
I tried to contact their customer support, but got no response. There’s no proper way to track the order status, and the lack of communication is extremely frustrating.
This is completely unprofessional and unacceptable. A company handling digital payments should have a much better system in place to protect customers and respond to issues.
I do not recommend using CashStar at all. If I don’t get a resolution soon, I will dispute the charge with my bank.
⚠️ Please be careful — avoid using this service until they fix these major problems and start respecting customer trust.

Svar från CashStar
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