J'ai acheté une ecarte PlayStation de 100 euros, j'ai reçu un mail de confirmation de paiement, ensuite un mail me disant que la commande ne peut pas être traité et que j'allais être remboursé. J'a... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
J'ai acheté une ecarte PlayStation de 100 euros, j'ai reçu un mail de confirmation de paiement, ensuite un mail me disant que la commande ne peut pas être traité et que j'allais être remboursé. J'a... Se mer
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Received an email saying I sent someone a gift card. I didn't. On the phone with my bank about this fraudulent transaction. I didn't click on any links in the email to be safe. Gift card went to Luc... Se mer
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Tried to order a gift card at Joey’s. Order was accepted and charged to my credit card and then immediately reversed. I sent an email to Cashstar stating my issue, got an email... Se mer
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Horrible experience. No way to speak with a actual person. Every email takes days for anyone to respond. They don't send out gift cards in timely manner. Still waiting after ordering on Black Friday... Se mer
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CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Middle Street 129, 04101, Portland, USA
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bought roblox giftcards first one went fine, second & third one didnt get through, "payment declined". Took my money and didnt receive a refund or an actual reason why it didn't work. Reading the other reviews, I can kiss my money goodbye. Big mistake
Update: added 1 star because I got my money back, can't give a better review since the service is just not working well.

Svar från CashStar
Purchased a $10 Roblox giftcard FOUR TIMES. Each and everytime the giftcard was ''unable to be processed.'' I better get an explanation as to why my orders are being cancelled, and refunds. I have sent over an email, my order number is #CNPZD7CGY6W.

Svar från CashStar
Genau das Gleiche wie bei meinen Vorrednern. PSN-Guthaben gekauft für 50 €. Beim Abschicken ist dann angeblich ein Fehler aufgetreten. Die 50 € von Paypal sind weg, angeblich zu Blackhawk Network. Und habe keinen PSN-Code erhalten.
Nachtrag vom 07.07.2025 17.56Uhr
Auch dieser Versuch vom Verkäufer unter jeder schlechten Bewertung zu schreiben, man hat eine E-Mail geschickt, um zu helfen, scheint wohl gängige Art. Ich weiß nicht, wo diese angebliche E-Mail ist oder sein soll, aber bei mir nicht. Ich werde diese Sache jetzt an PayPal weiterleiten.

Svar från CashStar
impossibile dare 0. Leggo solo adesso che in tanti non ricevono il codice della gift card.
Anche per me vale lo stesso: acquistata, soldi addebitati e codice MAI ricevuto.
AGGIORNAMENTO AL 09/07/2025: la mia banca ha provveduto a bloccare e stornare immediatamente la transazione di pagamento trattandosi di una situazione più che equivoca.
Inoltre, mi risponde CashStar dicendo che la e-card non è stata validata perchè "Secondo il nostro sistema, l'ordine ha riscontrato un errore durante l'elaborazione"... con l'addebito sul conto? con la conferma dell'app della banca? Mmm...

Svar från CashStar
ho acquistato una gift card dal sito playstation e non mi è mai arrivato nessun codice, l'elaborazione dell'ordine non è andata a buon fine, ma i miei soldi non sono mai tornati indietro. chiedo per favore di fare qualcosa.

Svar från CashStar
I paid for an E-Gift Card same as everyone else money came out my account and then an email saying order has returned. No refund, absolute scam.

Svar från CashStar
I repeat here an earlier critical Trustpilot review regarding my experience with CashStar. The product was a Delta Airlines gift card.
I posted a 1-star review about a week ago relating my experience with Cashstar. After the review was posted, Cashstar followed up with a series of verification requests through Trustpilot, which I responded to within 24 hours. Received the following from CashStar after they had "elevated" the complaint:
"Hello,
We were unable to process your order.
For cardholder protection reasons, the exact cause of the processing issue cannot be provided, but you can place a new order.
We recommend placing the order using the same information as the last one.
Please note: Your card issuer may have placed a pending hold on your funds in anticipation of a purchase. Pending holds do not indicate charges that need to be paid; they simply temporarily reduce your available credit.
The pending hold will expire according to your card issuer's timeline.
Thank you,
Gift Card Support
They recommended placing another order, so I proceeded. I held my breath for a similar rejection. Guess what - this time something changed!
The order wasn't rejected immediately. I received the following immediate response which sounded promising:
"Thank you for your purchase.
Your order number is: #XXXXXXX
We'll be sending you delivery confirmation soon, along with complete order details for your records.
Order processing may take up to 3 business days after order has been approved.* An email with the tracking details will be sent when the order is shipped. These Cards will be shipped active and ready to use.
*processing may take longer during peak times
Thank you,
Delta Gift Card Team"
And the basis of this derogatory review is because less than 2 hours later, I received the same, disappointing email:
"We're sorry. We were unable to process your eGift Card order from Delta.
Settled charges will be refunded to the original form of payment. Pending authorizations do not represent capture of funds and will expire according to the policies of the financial institution.
If you have any questions or concerns, please email us at deltagiftcards@ delta.com or call 855-741-1208 from 8:00 AM to 8:00 PM ET, seven days a week. Please refer to order number #XXXXXXXX
Please keep this message for your reference.
Thank you,
Delta eGift Card Team"
Conclusion: Buy a gift card from CashStar at the risk of disappointment, aggravation and a bunch of automated responses. This company totally FAILS far as gift cards are concerned.
CashStar representatives: If you are reading this review: If you want to handle this, please reach out to me via email, mailing address or telephone number. I WILL NOT RESPOND TO AUTOMATED OUTREACH VIA TRUSTPILOT. Shame on CashStar for leveraging a legitimate feedback platform instead of taking responsibility.
NO MORE CASHSTAR GIFT CARDS for me.

Svar från CashStar
Ho acquistato una gift card, non mi è arrivato nulla e i soldi se li sono presi.

Svar från CashStar
I bought a giftcard but didn’t receive my order, i have been emailing you guys since October last year. This is insane €80 just vanished. You guy are ridiculous. Don’t by a giftcard here they’re scammers. Contacted my bank well over 10 times, the money has been transferred correctly. Yet they claim they don’t have the money when i ordered on your god for saken website. Fix this!!!!

Svar från CashStar
Dommage qu’on ne puisse pas mettre zéro ! Grosse arnaque !!! Commande carte de 100€ jamais reçue !!! Dégoûtée

Svar från CashStar
Tried to buy a Playstation giftcard via the official cashstar store, I got redirected from PS official website to cashstar. After I placed my order (via PayPal), I right away received a message that they couldn't process my order. The money is now being hold and they're not getting back to my messages.

Svar från CashStar
J’ai acheté une carte cadeau d’une valeur de 80 euros on a confirmer ma commande mais je n’ai jamais reçu le liens d’activation il n’y a même pas de numéro de téléphone j’ai envoyé un mail je n’ai jamais eu de retours c’est inadmissible je veux mon remboursement.

Svar från CashStar
Complete Scam. My husband bought a cashstar gift card from WellBiz for Amazing Lash Studio for $250.00.
The gift card arrived, but it does not work.
When I tried to use it, it was declined.
There is no one to get in touch with.
This is a complete scam. Do not buy.

Svar från CashStar
Unbelievable. CashStar has one single job: take payment and email a code. They failed completely.
I was forced to use their service to buy a Roblox gift card on June 14th. My payment went through in seconds. The actual gift card? Never showed up. It's been days. It's just not coming.
What kind of joke is this? You can't just take people's money and not deliver the product. That's not a "service," that's theft. I'm now stuck in a support loop trying to get my money back.
Zero stars if I could. Avoid at all costs.
-----
Edit:
Whilst not the most ideal route of conduct. Cashstar did reimburse me of my funds. Hence I've updated my star rating. Thank you Cashstar team - I'm sorry it had to go to this extent.

Svar från CashStar
I read a review of someone with a similar experience. Lululemon issued me a gift card for $83.83 before I could use it someone else had redeemed it. I contacted Lululemon and they issued me a new one for $85.00 within 2 days someone had redeemed it for $82.88. Lululemon will not help me anymore. I would like to solve the issue. Any ideas?

Svar från CashStar
This company is terrible. They contract with companies to sell company gift cards. They send you contradicting emails confirming your order and that the gift cards will be mailed. Then another email saying your order was declined. It’s not easy to get someone on the phone and when you do they can’t tell you why it was declined and that I’d have to wait several days to see the credit or follow up in 3 days. What a scam!

Svar från CashStar
Twice now I've tried to buy digital giftcards, the money disappears from my bank account and they just email me "Unable to process your digital giftcard". No context. Support had no answers.
Give me my money back or give me working codes.

Svar från CashStar
Buyer Beware CashStar.com is fraudlent gift card processor. If you purchase a gift card for someone who cannot access their email account, they will not issue a credit, even if you provide proof of purchase and accompanying documentation. They will give you the runaround by telling you to go back to the merchant. Class action lawsuit needs to be filed.
grubhub.cashstar.com
still waiting for CashStar to respond.

Svar från CashStar
I purchased Ulta digital gift card that I never received. The money shows pending from bank account but no link for e-gift card. This company is a rip off! I need to file a fraud charge!!!!

Svar från CashStar
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