I brought my husband Lewis Hamilton replica helmet and Ferrari Lewis Hamilton pits set and they are brilliant, excellent quality and really great for any F1 fan. Got to admit amazing customer s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased a Charles Leclerc mini helmet for my daughters 13th birthday Excellent product Excellent service One very very happy 13 year old daughter Thankyou CMS 🤙
Pleased with delivery time and the look of the product, exactly as described on the website. Bought for a present so haven't opened but the packaging gives you a good view, everything is there and... Se mer
Företaget har svarat
Purchased 9 F1 models to add to my collection , saved a few pounds too as they combine postage. Contacted customer services to ask if they could split order as 3 models were on pre order , they were m... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We're the home of model cars. Everything from Minichamps to Kyosho and Solido, across a variety of scales - large availability of 1/18 and 1/43.
Kontaktuppgifter
10 York Rd, SE1 7ND, London, Storbritannien
- 0161 818 7300
- sales@carmodelstore.co.uk
- carmodelstore.co.uk
4,5
Utmärkt
258 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing products
Amazing products.
I pre-ordered the Lando Norris helmet and I bought the Mclaren set.
Both were shipped together when the helmet came into stock,they were packaged really well.
The quality is amazing.
The helmet especially is so much better than the photo shows. These are presents and I know they are going to be extremely appreciated.
27 augusti 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks for your lovely feedback! We’re thrilled you’re happy with the helmet and set, great choice, and we’re sure the gifts will be well received 🎁🙌
Great World-wide Service
I recently bought a 1:18 model from CMS, and they were terrific in sending the order out to Australia, even when thier was an issue with the shipping, they were very quick to help resolve the issue.
17 augusti 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks for your kind words. We’re really glad we could get everything sorted quickly and that your model made it safely to Australia!
New collector of F1 replica mini helmets
Just started collecting mini F1 replica helmets and CMS provided 2 with an introductory offer.
Really well packed and delivered swiftly once paid.
Will certainly buy again from CMS.
6 augusti 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thank you for your lovely feedback. We’re pleased you’re happy with your first helmets and look forward to helping grow your collection!
Svar från Car Model Store
We’re pleased to hear your F1 order arrived quickly and safely. Enjoy your new model! 🚗✨
Lando top car
Excellent Lando car model. Thanks CMS for top service. Will highly recommend this company. And will definitely use again 😎
1 augusti 2025
Omdöme utan inbjudan
Svar från Car Model Store
We're thrilled you loved the Lando model and appreciate your support. Hope to see you back soon! 😊🚗
Lewis 1/5 helmet
I ordered a Lewis Hamilton 1/5 Ferrari helmet for a friend who collects them as a birthday present but didn’t notice it was a pre-order.
I got in touch with car model store customer services who couldn’t be more helpful,I was told it was pre order but when I explained the situation I was offered an alternative Ferrari test helmet that was in stock and I recieved within a few days,high quality helmet and was a perfect gift! I’d recommend CMS very highly and customer service 10/10 super helpful especially Jonard who helped me,I will be using the store in future!
16 juli 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks for the kind words and recommendation; we're really glad we could get that sorted in time for your friend's birthday! We'll be sure to pass on your thanks to Jonard 😊
Lewis Hamilton helmet
Outstanding customer service very easy to understand and order absolutely over the moon with my items would highly recommend to anyone who is a f1 supporter lots of great products
27 juni 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks a ton! We’re pleased you’re happy with everything, especially as a fellow F1 fan!
I did not order or receive anything
I did not order or receive anything! I received an email reporting cars I did not order were coming. Similar to an event in May earlier this year and thought you must have had a glitch again. So I hope I have not been charged for said items.
19 juli 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks for bringing this to our attention, and we’re sorry for the mix-up. We recently migrated to a new website, and a technical issue caused a dispatch email to be sent in error. Nothing has been ordered or charged. We truly value your support and are putting safeguards in place to avoid this happening again.
Overall good experience
Overall good experience, though site could be more user friendly with features like a wish list to keep track of items and ability to filter search results by scale.
18 juli 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thank you! Your feedback means a lot and helps us improve. We’ve taken note of your suggestions for the site.
Easy to navigate website
Easy to navigate website, The item I wanted was in stock at the right price. Quick delivery and well packaged.
4 juli 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks so much! Glad to hear everything went smoothly and that your model arrived safely.
Very good experience
Models are very good and presented well. Delivery was swift with no delays. There is a very good range to view from with prices suiting various budgets.i will definitely be keeping an eye on the site for future purchases to add to my very small collection. Have to start somewhere so I'm guessing my collection will grow.all in all it's a very good experience shopping on this site.... unfortunately I can't buy everything.
4 juli 2025
Omdöme utan inbjudan
Svar från Car Model Store
Delighted to hear it! Thanks for taking the time to share; your collection’s off to a great start, and we can’t wait to help it grow 🚘✨
Plenty of brands and prices for all pockets
Really easy to navigate website with lots of variety across model brands, scales and budgets. Items were sent out swiftly and packaged well. I'll definitely be making this my go to shop for toy cars and models.
25 juni 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks a lot! We’re really happy you enjoyed the range and service; we look forward to seeing you again soon 😊
F1 cars
Ordered two f1 cars, items where well packed and arrived in time, very happy.
12 juni 2025
Omdöme utan inbjudan
Svar från Car Model Store
Appreciate the feedback! Always happy to hear when things go smoothly.
My husband is very happy with his model…
My husband is very happy with his model car and the delivery service was very quick thank you 😊
11 juni 2025
Omdöme utan inbjudan
Svar från Car Model Store
It’s wonderful to hear your husband’s pleased with the model and our delivery service. Thank you!
Brilliant store and company
Brilliant store and company , replies to emails straight away and keeps you informed about your delivery , third time I have used them throughly recommend
1 juni 2025
Omdöme utan inbjudan
Svar från Car Model Store
We're delighted you've had a great experience with us each time. Thank you for recommending us!
Svar från Car Model Store
Thank you for the fantastic feedback. We're pleased that you had a great experience across the board! 😊
Turning a negative into a positive
Turning a negative into a positive. Getting an email telling me a former order was on its way again, was a worry, but the team at Car Model Store were quick to apologise, and explain it was a system error - they then offered a generous discount, which I was delighted to take up - my next model arrived just a few days later. Great service.
29 maj 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks for your understanding, we're really glad we could turn things around quickly and that you were happy with the outcome!
Wonderful service
Wonderful service, kept me up to date with order , I bought as gifts ,very happy thank you.
26 maj 2025
Omdöme utan inbjudan
Svar från Car Model Store
We're delighted that you were pleased with the service and that the gifts were well received. It means a lot to us as a small business. Let us know if we can help with anything else in future!
Very good experience with car model…
Very good experience with car model store brand new model helmet good price and good delivery service 🚚 very reliable customer service
26 maj 2025
Omdöme utan inbjudan
Svar från Car Model Store
We're really glad to hear you had a great experience and that your helmet arrived safely. We truly appreciate your support and look forward to helping you again soon! 🏁
Svar från Car Model Store
Thank you so much for the kind words and 5 stars! We're thrilled to hear you were happy with the product, price, and speedy delivery. Hope to serve you again soon!
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