I brought my husband Lewis Hamilton replica helmet and Ferrari Lewis Hamilton pits set and they are brilliant, excellent quality and really great for any F1 fan. Got to admit amazing customer s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased a Charles Leclerc mini helmet for my daughters 13th birthday Excellent product Excellent service One very very happy 13 year old daughter Thankyou CMS 🤙
Pleased with delivery time and the look of the product, exactly as described on the website. Bought for a present so haven't opened but the packaging gives you a good view, everything is there and... Se mer
Företaget har svarat
Purchased 9 F1 models to add to my collection , saved a few pounds too as they combine postage. Contacted customer services to ask if they could split order as 3 models were on pre order , they were m... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We're the home of model cars. Everything from Minichamps to Kyosho and Solido, across a variety of scales - large availability of 1/18 and 1/43.
Kontaktuppgifter
10 York Rd, SE1 7ND, London, Storbritannien
- 0161 818 7300
- sales@carmodelstore.co.uk
- carmodelstore.co.uk
4,5
Utmärkt
258 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent from buying and paying and…
Excellent from buying and paying and receiving the model.
2 januari 2026
Omdöme utan inbjudan
Svar från Car Model Store
Thanks for the great feedback, glad the whole process was nice and straightforward.
Product came as described and shipped…
Product came as described and shipped within the days specified in perfect condition with no damage. Will be using this site again for future model purchases
16 januari 2026
Omdöme utan inbjudan
Svar från Car Model Store
That’s great to hear, thanks for your support. We look forward to helping you with more models in the future.
Je n'ai pas été livrée
Je n'ai pas été livrée, je suis toujours dans l'attente , la livraison est sans cesse reporte
21 januari 2026
Omdöme utan inbjudan
Svar från Car Model Store
Sorry to hear this, and thanks for letting us know. That’s certainly not the experience we want for you. We’ll check your order and will send you a separate message shortly to get your order details so we can look into this properly.
Everything was excellent!
Excellent buying experience and the same level of great customer service I experienced when using the AMS sister site. Competitive pricing, quick delivery and items well packed. Manufacturing defect with one of the models was resolved very quickly, professionally and courteously. Not the biggest range of stock but if they have what you want then I’d highly recommend them 👌🏼
14 januari 2026
Omdöme utan inbjudan
Svar från Car Model Store
Really appreciate you taking the time to leave this, thank you. It’s great to hear you had the same positive experience with us, and we’re glad we could sort the issue promptly.
I placed an order for my son’s birthday…
I placed an order for my son’s birthday as he is F1 obsessed. A few days before his birthday, his order hadn’t been dispatched and I was panicking. The team very promptly replied to my email, (turns out I hadn’t read the terms properly as we ordered a mixture of in stock and pre-order items). The items I had ordered that were in stock were very quickly dispatched once I had explained the situation and the communication throughout was exemplary. I absolutely cannot thank the team enough for being compassionate, understanding and quick to resolve my panic. I will absolutely be ordering with this company again. Special thanks to Jonard for his dedication!
6 januari 2026
Omdöme utan inbjudan
Svar från Car Model Store
Thank you so much for the lovely feedback, we’re really glad we could help in time for your son’s birthday. I’ll be sure to pass your kind words on to Jonard, he’ll really appreciate it 🏁
Great Service and Models
Great service when it came to issues at check out and using discount codes, and variety of models is amazing, and the detail of the model I got it incredible for its size. 5 stars
1 januari 2026
Omdöme utan inbjudan
Svar från Car Model Store
Really appreciate the 5-star review, thank you! Great to hear you found the checkout support helpful and loved the detail on the model 😊
Perfect from order to delivery
Product came as described and shipped within the days specified in perfect condition with no damage. Will be using this site again for future model purchases.
24 december 2025
Omdöme utan inbjudan
Svar från Car Model Store
Lovely to hear this, thanks for sharing your experience. We’re glad the model arrived in perfect condition!
My second purchase from CMS
My second purchase from CMS, so happy with the 1st, 3rd in post as I type.
Great correspondence with the team, always reply no matter how trival your query may be.
Can't fault CMS......OK maybe a little, need more models, so many I would love to have....Bburago Ferrari my poison of choice and need more than red for Ferrari, yellow be nice LOL
30 december 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks for your lovely feedback, it means a lot to our small team. Fingers crossed we can tempt you with even more Bburago Ferraris soon 😄
Arrived as promised when came into stock
24 december 2025
Omdöme utan inbjudan
Svar från Car Model Store
Great to hear, thanks for taking the time to let us know 😊
I ordered a pre release 1/43 scale…
I ordered a pre release 1/43 scale Spark F1 Ferrari (Lewis Hamilton) in Floriano test livery.
The model arrived quickly after the release date highly detailed and beautifully presented, one of my favourite models in my vast collection.
20 december 2025
Omdöme utan inbjudan
Svar från Car Model Store
Lovely to hear this, that Floriano test livery is a special one. We’re pleased everything arrived smoothly and lived up to expectations, enjoy it in the collection!
Another fantastic helmet from CMS to…
Another fantastic helmet from CMS to add to the collection. Slightly delayed due to lead times but this can't be helped or CMS' fault. Email advised of delivery and was delivered as stated. Excellent choice of products, will definitely be adding more to the collection
19 december 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks so much for taking the time to leave this feedback, we really appreciate your understanding on the lead time and we’re glad everything arrived as advised. Enjoy the helmet, and we look forward to helping with the next addition 😊
Consistently high standards
Ordered items on a Sunday night, arrived by Wednesday.
Well packaged, great communications. Items high quality
Everytime I order never have a problem, great trader
14 december 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks very much for taking the time to leave this. We’re really glad you’re happy with your orders and the service.
Models are very good
Models are very good, had a query regarding my order, which was dealt with quickly and efficiently, they answered all my emails. The delivery was very quick following a release date. Would recommend this company, I will be ordering again from them
17 december 2025
Omdöme utan inbjudan
Svar från Car Model Store
Really appreciate this, thank you! We’re glad your query was sorted quickly and that the delivery was spot on. Hope to see you ordering again soon 👍
I have been waiting since September for…
I have been waiting since September for an order of a helmet 1/5 scale for a young boys first Xmas. Delays for October, November, December. Now they tell me it will arrive in stock 31st of January! I bet it won't!This is just awful. They keep saying they are waiting on supplier. They dont even deserve one star. They never contact me. I have to follow up.
3 september 2025
Omdöme utan inbjudan
Svar från Car Model Store
We’re very sorry for the ongoing delay and for not communicating as clearly as we should have. As this is a pre-order item, we rely entirely on the manufacturer’s release schedule, which has unfortunately moved several times. This is outside of our control, but we understand how frustrating this is. We’ve already replied to your email with the latest update and will continue to support you directly.
Svar från Car Model Store
That’s great to hear, thank you for taking the time to leave such a kind comment.
It's a great addition to my collection
It's a great addition to my collection. The packaging was well protected
10 december 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks for sharing! Really pleased it arrived safely and has earned a spot in your collection.
Still waiting for my refund
This company has had the order returned to them 4 days ago and I'm still waiting for my refund i have sent an email every day now with out a reply I just want my refund
5 december 2025
Omdöme utan inbjudan
Svar från Car Model Store
We’re sorry for the delay. Returned items have to be inspected by the warehouse before refunds are issued. We’ll reach out to you directly so we can check your order and see if it’s ready to be processed.
VERY QUICK DELIVERY
VERY QUICK DELIVERY, NEATLY PACKED AND TRACKING SPOT ON.
27 november 2025
Omdöme utan inbjudan
Svar från Car Model Store
Thanks for your support, great to hear it arrived fast and in perfect order.
Great Customer Support/ Discounts
A model I had always wanted became a bit out of the range I had been saving for and after getting in touch, the staff at CMS very kindly offered me a little discount so I could get it, I can't wait for the model to arrive and if you have ANY doubts about this store don't, because the prices are very good, the staff great and the products excellent
29 oktober 2025
Omdöme utan inbjudan
Svar från Car Model Store
That’s great to hear! We’re pleased we could make it happen for you - enjoy your new model, and thanks for the support! 🙌
Quality items by 10 year old sons so…
Quality items by 10 year old sons so happy with his helmets brilliant items 👏 😀
27 augusti 2025
Omdöme utan inbjudan
Svar från Car Model Store
We’re glad your son is happy with his helmets. Enjoy adding them to the collection!
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