I think it was Mike (possibly Mark-sorry) who was incredibly professional, polite and explained everything as he went along. Incredibly thorough despite the problems he incurred. Didn’t rush the job... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
On the first visit the engineer said the boiler needed a simple chemical flush through to remove limescale etc. He had none in the van so we re-booked. No engineer turned up, another appointment was b... Se mer
Företaget har svarat
Rob from rightio plumber did quick and tidy job in replacing a part in my downstairs cloakroom WC which was continuously flushing! A very good outcome to what I expect from Rightio plumbers and thank... Se mer
Servicing of boiler fully completed to a high standard, and all of my relevant service booklet completed. Follow up e mails and phone calls completed. My Care Club service plan is worth every penn... Se mer
Företagsinformation
Skrivet av företaget
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Kontaktuppgifter
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Storbritannien
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 11 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good service.Thanks !
Turned up on time and was very helpful
Turned up on time and was very helpful
Amazing service as ever!
Amazing service as ever!
Fast , friendly and very professional
On time.friendly.hard working…
On time.friendly.hard working informative
Sunday emergency help
The operator was very helpful and understanding.
The plumber quick and accurate with his job.
Fast and excellent.
the biggest thanks needs to go to…
the biggest thanks needs to go to Behdad the plumber. He was fantastic and went out of his way to fix the problem and check for associated issues. I cannot thank him enough for his calm and professional manner and for his creative and quick thinking. Thank you very much Behdad
Professional engineer
Professional engineer, perfect work and very quick service.
We Don't Careclub!
March 2025, Had a leak on my boiler, the Careclub team sent an engineer out. He tried to fix the issue but found he needed a part. Ordered the part and a few days later came to fix it. After he left had a problem with the boiler tripping out, without a boiler for 4 days (Cold days with kids in house), when they eventually came again they sent a young lad who seemed a little green. He did something to the boiler, then left. When we started to use the boiler again, there was a smell of burning. So we stopped using the boiler and called them again. A different guy came out and said whatever the boy did, burned the boiler out. I complained to Careclub and they said, they can give us a good deal on a new boiler. £4000.00! I promptly contacted a local plumber to quote me He offered me a higher rated boiler larger output guaranteed work and 5 year guarantee for £3500.
Then to add salt to the wound, when I tried to cancel careclub, they threatened me, because I was still within the contract period and if I didn't continue paying, they would take legal action. Stay well away from these criminals!
Excellent Service from Rightio
I had asked for a technician to do some plumbing in my home and the company sent me someone within 24 hours! Very impressive. The service was first class and the plumber was very efficient and friendly. The work was completed within an hour and I was more than pleased with the result.
Good worker very friendly and helpful
Good worker very friendly and helpful
Good service and friendly engineer
The engineer was early and really pleasant. He did a good job and got everything done in a timely manner. Really happy with service again
Very efficient service
The engineer came out the day after we reported the problem. He even phoned to let us know when he would be with us on the day.
He repaired the U bend with very little fuss and leaving no mess behind.
Would recommend Care Club to anyone.
Took over 2 weeks to get my toilet…
Took over 2 weeks to get my toilet flush. Phoned up on 16th July was told they couldn't come until the 21st of July July then told on the morning should of come there wasn't anyone to come as the workmen had phoned in sick and it would have to rebook for them to fix it which it was arranged for 24th July where a lovely gentleman came out but was very apologetic that he could only do a temporary repair as a new part was needed and he didn't want to leave a wheelchair user without a toilet and he would or the part right away and it should be here the following monday/Tuesday. Still had arrived on the Wednesday so phoned to see where it was to be told it still hadn't arrived and didn't know when it would arrive or fitted it i told them was discusting to have to wait this long especially as a wheelchair user and I certainly wouldn't be recommending Care Club to my friends in the future. Finally it was fixed on the 30th july by the gentleman who came the first time a extremely unhappy customer.
Great service from Care Club
Great service from Care Club
Helpful, knowledgeable & kept me updated every step of the way
Care Club Is it Worth it …………
Although the plumber was a little after the scheduled timeline he was really friendly and efficient. Done within the hour gave us lovely feedback with regard to the job he carried out for us. He was a great advert for Rightio Plumbers and the care club. Worth the monthly outlay for peace of mind. Yes it was worth it!
Service was prompt
Service was prompt, very pleasant technician.
Service completed.
Office staff also pleasant and very helpful.
Spares needed were ordered and fitted 24 hrs later
Very happy with the Service.
Very happy with job done.
efficient approach
efficient approach by engineer who was caring, helpful and valued the customer
Very thorough service
Prompt arrival; a very keen young engineer that provided an extremely thorough boiler service. please send him again next time.
Good experience and quick response
Good experience and quick response
Detta är Trustpilot
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