La Très belle surprise de cette fin d'année avec CARDOTAKU :) J'ai passé plusieurs commandes toutes parfaites, l'équipe de CARDOTAKU est très sympathique et professionnelle, Colis en état impecca... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you for getting back in touch to help me understand the process 🫶🏾 i hope you have a great public holiday im very sorry if i have offended the team For everyone looking at the reviews CARD... Se mer
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Wonderful 1st time ordering from CARDOTAKU. I’m from the US and my order was delivered fast from Japan. The online store was very US friendly unlike other sites I’ve seen from Japan. I ordered my One... Se mer
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The best experience I've had from any card shop I've ordered from online! They are consistent and always stock the best products available in Japan! Even though they are over 9000km from my home, th... Se mer
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Företagsinformation
Skrivet av företaget
Trading Card Shop CARDOTAKU is a professional online shop that sells trading cards in general, including Pokemon cards, Dragon Ball Heroes, Yu-Gi-Oh!, ShadowVerse, Digimon, Carddass and other collectibles from Japan.
Kontaktuppgifter
Osaka, Japan
- cardotaku.com
4,7
Utmärkt
241 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great card company
Have purchased twice now for some new cards. Both times purchase has been easy,quick packaging and shipment. Parcel updates and items arrive well packed and beautiful quality. I even received a bonus card complimentary thank you!
18 april 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello and thank you very much for your confidence and your orders. We are delighted that your experience has satisfied you.
We remain at your disposal,
Manon from Cardotaku
Cardotaku is amazing!
Cardotaku has an amazing team, fantastic and reliable custom order service, and are a joy to deal with. Highly recommend to any fans of Japanese merchandise and cards!
20 april 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello and thank you for taking the time to leave us a review and to recommend us :)
We are very happy to be able to help you every month in your search for Super Dragon Ball Heroes cards in custom order.
See you soon,
Manon from Cardotaku
Amazing customer service
Amazing customer service. My 2 boxes of pokemon clay burst came extremely well packaged and protected.
Email responses immediately as well.
Highly trusted seller and have now found my go to for Japanese product.
18 april 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello and thank you very much for your feedback.
We are delighted to see that our team was able to reassure you before making your first purchase on the store.
We look forward to seeing you again,
Manon from Cardotaku
Content
Acheté, moi acheté, sur le site
Cartes belle qualité, intéressant
Cartes bonne état, et après ça.
Au deuxième achat, je suis content, intéressant
Et content au premier aussi.
13 april 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Bonjour et merci beaucoup pour votre avis, nous sommes heureux de voir que vos deux achats se sont très bien passés :)
A bientôt,
Manon de Cardotaku
Was a really good experience.
Was a really good experience.
Items where as discribed and shipping was fast.
27 mars 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello and thank you very much for your feedback. We are glad to see that our service suits you and we hope to see you again.
Manon from Cardotaku
Toujours au top 👌🏼
Plusieurs achats de cartes à l’unité et aucun soucis. Cartes conformes et en parfait état, protection assurée.
Le site mets régulièrement à jour des nouveautés, et une équipe au top qui répond à votre question !
Je recommande les yeux fermés.
7 april 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Bonjour et merci pour votre avis et vos retours. Nous sommes très heureux de lire votre commentaire positif :)
A bientôt,
Manon de Cardotaku
Great Company with legit TCG
Great Company with legit TCG, I was struggling in finding a trustworthy source for Japanese Pokemon untill I found this Company, great service overall, I just ordered 5 Snow Hazard and 5 Clay Burst Pokemon Japanese from them, but sometime the price is a bit too high, eventually a very good company and I will stick with CardOtaku for a while.
6 april 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello and thank you very much for your confidence. We are delighted to read your review and thank you for the time you took to post it. We look forward to seeing you on Cardotaku :)
Manon
Svar från CARDOTAKU
Bonjour et merci beaucoup pour votre avis, nous sommes ravis de vous lire :)
Belle journée à vous,
Manon de Cardotaku
Découvert en regardant une vidéo…
Découvert en regardant une vidéo YouTube ( manon et Alex) jetait curieux et je suis allez voir et franchement pas dessus, reponsse rapide, emballage nikel, niveau prix impeccable (pour moi), livraison nikel, et plein de nouveautés en approche
3 mars 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Bonjour et merci beaucoup pour votre bel avis ! Nous sommes ravis de connaître la façon dont vous nous avez découvert :)
Nous vous remercions pour votre fidélité depuis tout ce temps et avons de discuter avec vous sur nos réseaux.
Manon de Cardotaku
Beyond what I expected
Beyond what I expected.
I was looking for a single card printed years ago in a card game that has no popularity outside of Asian countries.
At first they didn't manage to find the specific print I was looking for and I thought that'd be that but I was pleasantly surprised when they got back to me that they managed to find what I was looking for.
I will most definitely be a returning customer after the customer service that was displayed.
10 mars 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello and thank you very much for your feedback! We're glad to see that our efforts have touched you and helped you with your collection :)
We sincerely thank you and hope to see you soon,
Manon from Cardotaku
Excellent
Cardotataku est un excellent cite de carte moins chère que les autre cite ou j'ai déjà acheté plus de choix et beaucoup de pépites je l'ai recommandé a mes amis
15 februari 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Bonjour et merci beaucoup pour votre message et votre confiance. Nous sommes ravis de lire votre retour d'expérience et restons à votre disposition si besoin :)
Manon de Cardotaku
Completely satisfied
Delivery was quick, all items in my order were delivered in optimal condition and with careful packaging
7 mars 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello and thank you very much for your message and we are delighted to read that you were satisfied with our services and products. We look forward to seeing you again.
Manon from Cardotaku
Great place for Japanese cards!
Ordered twice on some highly sought after singles. Service and delivery is very quick! Great packaging as well, the cards are in great conditions. Highly recommend buying in one big purchase to save on the shipping cost though, but this shop is very much worth it!
3 februari 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello and thank you for your great comment! We are really happy to read you and we wish you a nice day.
Manon from Cardotaku
Very quick service
Very quick service! Prices were very fair and packaging made for safe transport! I’ll certainly be back!
6 februari 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello, we are delighted to read that our services meet your expectations.
Thank you and see you soon,
Manon from Cardotaku
Svar från CARDOTAKU
Bonjour et merci beaucoup pour votre avis :)
Nous avons hate de vous retrouvez,
Manon de Cardotaku
Fast and reliable
extremely fast shipping and quality packaging
second order from them arrived in a week to europe
10 januari 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello and thank you for your confidence and your orders. We are delighted to see that everything went as planned :)
Nice day to you,
Manon from Cardotaku
Fast and good shipping
Fast and good shipping, will definitely be back,
19 februari 2023
Omdöme utan inbjudan
Svar från CARDOTAKU
Hello and thank you very much for your feedback! We will be happy to see you again for a next order :)
See you soon,
Manon from Cardotaku
Package got lost
Package got lost! No help !
Update:
This message is a joke because all is done from my side.
Package already lost by fed ex and again no message from cardotku! Very bad customer service
9 februari 2023
Svar från CARDOTAKU
EDIT from 2023-03-16
We thank you for your patience and trust. In this type of configuration: as a reminder, your package was indicated by the carrier FedEx, which delivers packages only against signature, as delivered.
To obtain a refund, and as explained with you by email from your first contact, you had to open an inquiry so that FedEx questions its deliverers and opens an investigation.
We are not responsible for the delay of investigation of FedEx and we could only suggest you to contact them again and to be patient. Moreover and as you know, FedEx of the destination country (Austria) and of the country of shipment (Japan) did not agree and had to find an arrangement.
Your first request was on February 1st and despite our efforts, we only got the authorization for the refund on March 15th and it was sent to you immediately.
Finally, we sent you the items you ordered the same day you ordered them, via the carrier you selected, we insured the package at our expense to secure this shipment of several hundred euros. The package was indicated as delivered and we answered you by email within 24 hours of the opening of your request for service by indicating the correct procedure.
We also contacted FedEx several times and we helped them to find an agreement to protect your interests. Despite the one month processing time, the full refund has been made as soon as FedEx has authorized us and your SAV request is now closed.
We remain of course at your disposal,
Manon from Cardotaku
Svar från CARDOTAKU
Hello and thank you for your confidence and your order. We are delighted and we look forward to seeing you again.
Manon from Cardotaku
Perfect site to buy Japanese Cards
Picked up a handful of One Piece cards, they arrive in perfect condition at a timely manner would totally buy again.
6 februari 2023
Svar från CARDOTAKU
Hello and thank you for your confidence in buying your One Piece TCG cards.
See you soon,
Manon from Cardotaku
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