Had an experience day with Jo and Andrea — what an informative and enjoyable day! The food was fantastic, and it was great to see the products in action. I’m very impressed with the brand as a whole;... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can't praise Caple enough for their after sales service (and obviously their kitchen products). I was helped with a warranty matter by Chan, who couldn't have done more to understand and resolve my... Se mer
Företaget har svarat
A great brand making products and able to answer questions about them when needed. Quality is amazing, both the sink and the taps/wastes look beautiful. Customer service was brilliant and Hannah reall... Se mer
Företaget har svarat
We only needed a head for our kitchen extender tap. However the kitchen was purchased 8+ years ago and we thought that the part might be obsolete. Emma sent me the link with the part within minutes &... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Caple is a multi-award winning appliances, sinks, taps, kitchen+ bedroom furniture brand.
Kontaktuppgifter
Fourth Way, BS11, Bristol, Storbritannien
- 011793819000
- sales@caple.co.uk
- caple.co.uk
4,7
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Caple
Thank you for your review. We're pleased to hear the communication around your order was helpful and that your delivery arrived on time. We appreciate your feedback. Caple
Great response to request for help
A part fell off our kitchen sink, and the company responded swiftly and very kindly sent a replacement free of charge by post. Great service!
2 mars 2026
Omdöme utan inbjudan
Svar från Caple
Thank you for your kind review. We're pleased we could resolve the issue quickly for you and that the replacement part arrived safely. Caple
Fantastic experience with Dan & Jo
We came for an experience day as part of setting up our new kitchen showroom. Dan and Jo pulled out all the stops, spent the time showing us all the products and Jo cooked us a delicious 3 course meal, with goodies to take home! Thank you to them both and we look forward to working together moving forward
5 mars 2026
Omdöme utan inbjudan
Svar från Caple
Hi Sarah, Thank you for the lovely review. We're so glad you enjoyed the experience day and that Dan and Jo looked after you so well. It’s great to hear you enjoyed the food and had the chance to explore the products. We look forward to working together! Caple
Product Experience Day
Had an experience day and both Dan and Jo were fantastic. Showed us all the products in detail and Jo cooked us up a storm! Delicious food! Thank you all and look forward to working with you all.
5 mars 2026
Omdöme utan inbjudan
Svar från Caple
HI Bradley, Thank you for the great review. We're really glad you enjoyed the experience day and that Dan and Jo took good care of you. It’s lovely to hear you enjoyed the food too! We look forward to working together. Caple
Svar från Caple
Thank you for your review! We're delighted to hear you enjoyed the experience and found the products to be of such a high standard. We really appreciate your feedback! Caple
MKM Hartlepool
MKM Hartlepool
We use caple Caple with nearly every kitchen order and they are lovely to deal with, The sales team are always lovely to deal with and very helpful. Our Local Rep Phil is also very helpful and goes the extra mile to help.
5 mars 2026
Omdöme utan inbjudan
Svar från Caple
Thank you for your kind review! We're thrilled to hear you enjoy working with our team and that Phil goes the extra mile to help. We really appreciate your support and feedback! Caple
Unbelievably fast delivery and great…
Unbelievably fast delivery and great communications, great service all round
19 februari 2026
Svar från Caple
Hi Mark, thank you for your review! We're so glad you were happy with the fast delivery, communication, and overall service. We really appreciate your feedback! Caple
Attended the Caple Experience with The Kitchen Depot
Attended the Caple Experience with a few colleagues on 03.03.26.
The showroom is absolutely stunning lots of inspiration photos taken, great selection of products out on display to interact with.
Lauren was a great host, terrific cook, and her product knowledge second to none.
Thanks to both Iain and Lauren for their hospitality was very much appreciated.
Would have loved helping with the meal and getting a true representation of using the sense premium ovens and going through the settings more hands on using the various functions, maybe something to think about in the future to make it more hands on and getting to experience working with the products at the same time.
All in all a recommended visit, have come away with lots of additional knowledge about Caple and its products.
3 mars 2026
Omdöme utan inbjudan
Svar från Caple
Thank you for your detailed review! We're delighted you enjoyed the Experience Day and found the showroom inspiring. Lauren and Ian will be thrilled to hear your kind words. We appreciate your suggestions about making it more hands-on and will definitely consider this for future visits. We're glad you came away with lots of knowledge about Caple and its products!
Willow Neal is responsive & very…
Willow Neal is responsive & very accommodating!
4 mars 2026
Omdöme utan inbjudan
Svar från Caple
Thats great news, thanks for the positive feedback! Caple
Willow in Sales is very helpful and i…
Willow in Sales is very helpful and i have had a wonderful experience with her today.
4 mars 2026
Omdöme utan inbjudan
Svar från Caple
Hi Emily, thats great news, thanks for the positive feedback! Caple
Great service!
The service I have had from Olivia has been brilliant. DPD failed to deliver for some reason but Olivia sorted it quickly with the item arriving a couple of days later. Thank you!
25 februari 2026
Svar från Caple
Hi Neil, Thank you for your review! We're so glad Olivia was able to resolve the delivery issue quickly and get your item to you. We really appreciate your feedback!
this is my 4th caple steem oven the…
this is my 4th caple steem oven the first 2 leaked and damaged the cupboard the 3rd one lasted 12 years the first 3 were so109 when working brilliant i hope the new one so111ss last longer
24 februari 2026
Svar från Caple
Thank you for your review and for being a loyal Caple customer. We're sorry to hear about the issues with your earlier ovens, but glad to hear the third one lasted 12 years. We hope your new SO111S steam oven gives you many years of brilliant performance too! Caple
Very impressed
From start to finish, the buying experience was easy and efficient. The oven works brilliantly and I'm very satisfied with my purchase.
22 augusti 2025
Omdöme utan inbjudan
Svar från Caple
Hi Sheryl, Thank you for your review! We're delighted to hear that your buying experience was easy and that your oven is working brilliantly. We really appreciate your feedback! Caple
An amazing experience day with Caple
An amazing experience day with Caple. Wonderful food made using fantastic appliances. Brilliant to see them in action and to be able to taste the results. Huge thank you to Nikki and Jo!
3 mars 2026
Omdöme utan inbjudan
Svar från Caple
Thank you for your lovely review! We're so glad you enjoyed the experience day and got to see our appliances in action. We really appreciate your feedback!
Hannah was brilliant
Hannah was brilliant, even spotted and corrected my mistake when ordering, thanks so much
3 mars 2026
Omdöme utan inbjudan
Svar från Caple
Thank you for your review! We're delighted to hear Hannah was able to help and correct the mistake. We really appreciate your feedback!
Great customer service!
I do not own a Caple product. I am writing this review to let everyone know that this company has great customer service. First of all, if you email them, someone will respond. I had a conversation with Olivia Howse, and although she was not able to help me because it turned out the sink in question was not actually a Caple product, she went above and beyond in her attempts to help. These days, that is very impressive. Rest assured that you will be in good hands if you chooses to work with this company!
2 mars 2026
Omdöme utan inbjudan
Svar från Caple
Hi Jann, Thank you for your kind review! We're thrilled to hear that Olivia went above and beyond to help, even though the product wasn’t a Caple one. We really appreciate you sharing your experience and your kind words about our customer service!
Excellent and efficient service
Excellent and efficient service from Willow Neal
2 mars 2026
Omdöme utan inbjudan
Svar från Caple
Hi Amanda, Thank you for your great review! 😊 We're delighted to hear you received excellent and efficient service from Willow Neal. We'll be sure to pass on your kind feedback. Caple
Good quality products
Good quality products, totally satisfied with the ordering, delivery and overall service.
2 mars 2026
Omdöme utan inbjudan
Svar från Caple
Thank you so much for your kind review! We’re really pleased to hear you’re happy with the quality of the products and that your ordering and delivery experience went smoothly. It’s great to know our service met your expectations. Thanks again for taking the time to share your feedback. Caple
I needed new strainer plugs and didn’t…
I needed new strainer plugs and didn’t want cheap ones that didn’t fit and leak so decided to buy directly from the supplier of the sink
I needed 2 but bought 3 so that I didn’t have to pay postage and now have a spare. They came quickly packaged really well and I was advised all the way
A well run company
22 februari 2026
Svar från Caple
Thank you for your feedback! We’re glad everything arrived quickly and well packaged, and that your strainer plugs fit perfectly. Caple
Honesty and true customer service
Honesty, a rapid response to customers, no quibbling from Caple about honouring their 5 year warranty, and a very efficient spare parts supply of ceramic inserts to taps. Extremely reliable
23 februari 2026
Omdöme utan inbjudan
Svar från Caple
Thank you for your kind words! We’re thrilled to hear our team’s service and reliability have met your expectations.
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