Caple Omdömen 2 172

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Had an experience day with Jo and Andrea — what an informative and enjoyable day! The food was fantastic, and it was great to see the products in action. I’m very impressed with the brand as a whole;... Se mer

Betygsatt 5 av 5 stjärnor

I can't praise Caple enough for their after sales service (and obviously their kitchen products). I was helped with a warranty matter by Chan, who couldn't have done more to understand and resolve my... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A great brand making products and able to answer questions about them when needed. Quality is amazing, both the sink and the taps/wastes look beautiful. Customer service was brilliant and Hannah reall... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We only needed a head for our kitchen extender tap. However the kitchen was purchased 8+ years ago and we thought that the part might be obsolete. Emma sent me the link with the part within minutes &... Se mer

Företagsinformation

  1. Butik med kökstillbehör

Informationen kommer från olika externa källor

Caple is a multi-award winning appliances, sinks, taps, kitchen+ bedroom furniture brand.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Have had an amazing kitchen

Have had an amazing kitchen, but then moved house so now I need a new one! So far I have replaced the oven and am hoping to get a whole new kitchen. Great appliances and the units are really good. Would recommend!

14 november 2025
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Thank you for your review! We're delighted to hear you’ve enjoyed your kitchen and appliances, and we’d be thrilled to help with your new one. We really appreciate your recommendation!

Betygsatt 5 av 5 stjärnor

I had occasion to contact Caple…

I had occasion to contact Caple customer services to address a small problem with a recently installed Caple kitchen tap. Oliver was quick to respond and a great help resolve the issue. Very pleased with the service.

25 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Thank you for your review! We're glad Oliver was able to help quickly and resolve the issue with your kitchen tap. We really appreciate your feedback!

Betygsatt 5 av 5 stjärnor

My issue was sorted in one day

My issue was sorted in one day. Very good customer service from Oliver. Thank you.

27 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Thank you for your review! We're delighted to hear Oliver was able to resolve your issue so quickly. We really appreciate your feedback! Caple

Betygsatt 5 av 5 stjärnor

Had to contact service department on an…

Had to contact service department on an installation question.
Chan replied within the hour and he gave us the advice needed to complete successful install.

26 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Hi Mark, thanks for the great feedback! We'll be sure that Chan knows you appreciated his help. Caple

Betygsatt 5 av 5 stjärnor

Dreamwork makes the Teamwork.

Willow & Hannah are just a part of a great response team. They are very proficient in the roles they do. Thank you!!!

25 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Love this, thanks for letting us know, we'll make sure Willow and Hannah knows you appreciated their help! Caple

Betygsatt 5 av 5 stjärnor

I purchased a Caple sink approximately…

I purchased a Caple sink approximately 5 years ago.
I somehow lost the logo overflow cover .
I contacted caple customer services on Monday, and received a free replacement one today.
Very impressed!

26 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

We really appreciate your feedback! It’s great to hear you’re impressed with the fast and helpful service.

Betygsatt 5 av 5 stjärnor

Modern, sleek, wine cooler

We have a wine cooler and it’s fantastic! Modern, sleek, and the perfect addition to our kitchen.

1 mars 2025
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Thank you for your kind words Clare! We’re thrilled your wine cooler is a sleek and stylish addition to your kitchen.

Betygsatt 5 av 5 stjärnor

A fantastic visit to the Caple showroom…

A fantastic visit to the Caple showroom in Bristol.

Very warm and welcoming, with great product knowledge and advise.

Great experience day and food.

26 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

We really appreciate your feedback! It’s great to hear the showroom, advice, and experience day made such a positive impression. Caple

Betygsatt 5 av 5 stjärnor

Loved it

Loved it! Caple showroom was well organised and all staff was incredibly informative and kind.

26 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

We really appreciate your kind words! It’s great to hear your visit was so enjoyable and well organised. Caple

Betygsatt 5 av 5 stjärnor

Lovely experience at the Caple…

Lovely experience at the Caple showroom, brilliant & helpful staff!

26 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Hi Kelly, We’re so glad to hear this! Our team loves helping visitors, and we’re happy you had a brilliant experience. Caple

Betygsatt 5 av 5 stjärnor

Spare Parts needsd

The roller latches had lost two ball bearings on my Caple Extractor. I contacted Caple and the team was able to provide me with the information needed to identify the part needed. Excellent service and communication provided by the company and the latches arrived promptly. Thank you for your excellent service Caple

25 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

We really appreciate your kind words! It’s great to hear our service and communication made the process smooth and easy. Caple

Betygsatt 5 av 5 stjärnor

Kitchen tap leak fixed quickly and cheaply.

When our kitchen tap developed a small leak I contacted the manufacturer, Caple, to describe the problem and to ask for advice as I couldn't see how to replace the faulty cartridge.

I received a very prompt reply from Olivia in which there were links to a video showing how to proceed with the repair and a further link to a kit containing the necessary replacement parts.

Both links were very helpful and they allowed me to replace the cartridge thus fixing the leak with minimal delay and without having to call out a plumber! Result.

Thank you Caple and Olivia.

25 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Hi Roger, thank you for your wonderful feedback! We’re so pleased Olivia could provide the guidance and links you needed to fix the issue quickly. Caple

Betygsatt 5 av 5 stjärnor

Good sales site and excellent delivery

Ordering was simple. Delivery super quick and communication re delivery was very good.
Haven’t yet opened the package as waiting for sink fitter but it’s not damaged on the outside.

18 februari 2026
Logotyp för Caple

Svar från Caple

Hi Jane, Thank you for your review! We’re glad to hear ordering was easy and delivery was quick. We hope everything goes smoothly with your sink fitter. Caple

Betygsatt 5 av 5 stjärnor

I got a call to confirm the details I…

I got a call to confirm the details I had logged on your website - that was a nice surprise
It was delivered promptly

18 februari 2026
Logotyp för Caple

Svar från Caple

Hi Stuart, Thanks for sharing! We’re happy the order process was smooth and your delivery arrived on time. Caple

Betygsatt 5 av 5 stjärnor

Helpful, a joy to speak to

All I was looking for was a waste drainer for my sink and was unsure of the size of it, someone must have been looking down on me that day and I was extremely fortunate as Olivia Wright picked up the phone 😇, honestly the conversation was like, I need a waste drainer please but don’t know the size ,don’t worry send me a picture and I will get you one out, just by a picture, of course no problem so helpful it was brilliant so just ask for 😇😇😇 thank you Olivia

20 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Hi Stuart, Thanks for sharing your experience! It’s wonderful to hear Olivia could sort everything out just from a picture and make it so simple for you. Caple

Betygsatt 5 av 5 stjärnor

Stunning Products

Whether you are looking for entry level, mid range or high end, Caple have it all in abundance. Their ovens in particular are very aesthetically pleasing with great functionality. The downdraft hobs with plasma filters are also very pleasing.

20 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Hi Brian, Thank you! It’s wonderful to hear you’re enjoying the design and features of our ovens and downdraft hobs. Caple

Betygsatt 5 av 5 stjärnor

Invest in the Best! Sense Premium!!!!!

Absolutely in love with the Sense Premium range and all its features! Wanted an oven for serious cooks and this hands down beats tech on anything on the market. With the largest temperature range on the domestic market it is great for Stone baked pizzas and I love the meat probe and Smart functions. As a Kitchen designer this is not just my go to cooking system I recommend to all my clients but the one I use myself!

8 september 2025
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

Hi Fay, We’re delighted to hear this! The Sense Premium is designed for serious cooks, and we’re glad it’s making your cooking and recommendations so easy. Caple

Betygsatt 5 av 5 stjärnor

Caple as an all round company are…

Caple as an all round company are customer friendly and have a great service, appliances are also great

24 februari 2026
Omdöme utan inbjudan
Logotyp för Caple

Svar från Caple

We’re delighted to hear this! Customer satisfaction and great appliances are what we aim for, so it’s wonderful to know we hit the mark. Caple

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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