Canterberry Gifts Omdömen 

176
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After Matt, the owner of the company and I had a chance to speak on the phone and he viewed a video of the product I was having issues with, he was kind enough to refund me the full amount of the purc... Se mer

Betygsatt 4 av 5 stjärnor

Ridiculous to offer Valentine's Day baskets that have no realistic way of getting to someone by Valentine's Day. On top of that, no tracking available until a day after valentine's day. Finally, w... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I placed an order over a week ago for my sister-in-law and she still hasn't received it. I complained online and Matt, the owner, contacted me with his apologies and refunded the cost. He’s still s... Se mer

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Betygsatt 5 av 5 stjärnor

Had a last minute corporate virtual event that I needed goodie baskets sent to over 20 people in different locations across the country. After being told this couldn't happen in time by several vendo... Se mer

Företaget har svarat

Företagsinformation

  1. Presentbutik
  2. också i
  3. Hobbybutik

Informationen kommer från olika externa källor

Offering a variety of gift baskets and care packages for any holiday, birthday or season. Your best online shopping experience for any special occasion!


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

176 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(176)

1 omdöme under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

the gift basket was delivered on time…

the gift basket was delivered on time and was beautiful. I will be ordering again from your company

7 september 2021
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Teresa,

I'm so happy you had a good experience. Please let me know how we can assist you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Awesome!!!

The Movie Lovers gift basket is awesome. Delivery was quick. The item was packaged with care. Great selection of candy, popcorn, and cool movie themed items. Great product and company. I am 100% happy with my experience. I will definitely buy gifts from this company again.

1 augusti 2021
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Wendy,

I'm so happy you had a positive experience. Please let me know how I can assist you in the future!

Best,

Matt

Betygsatt 5 av 5 stjärnor

Recent winner of Father's Day Gift Basket.

I was the recent winner of the Father's Day Gift Basket Giveaway. The basket I won had various cheeses, nuts, and snack crackers. Both my wife and I really enjoy all the products. It came nicely arranged and in a very protective shipping box. Thanks so much for having this awesome and delicious giveaway.

25 juni 2021
Omdöme utan inbjudan
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Alan,

I'm happy you won! I hope you enjoyed everything in the basket.

Best,

Matt

Betygsatt 2 av 5 stjärnor

I asked that the gift be sent close to…

I asked that the gift be sent close to Father's Day but it was sent immediately instead. When I wrote and said I asked that it be held I got all kinds of excuses as to why this wasn't possible. Very poor customer service and the gift doesn't look nearly as good as the pictures did. Now he is trying to blame me for asking for a simple thing. Any other store would have done what I requested . I didn't have to look for fault, he provided that on his own. I will spend my money elsewhere in future and suggest others do the same since he obviously cannot be civil about his own shortcomings.

21 juni 2021
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Svar från Canterberry Gifts

This is a response for potential customers. Jane was very unreasonable. She ordered a package and it was shipped within hours of it being ordered. Though she asked for a delayed with no date stated, I kindly explained that we do not hold packages for delayed delivery due to the risk of them being delivered late. She has made it a point to be difficult and unreasonable to our terms of service.

We bend over backwards for our customers and you can read this from past reviews. When we make mistakes, we own them and compensate for those errors. This is simply a case of someone who is looking for fault and trying to find it in anyway.

Betygsatt 5 av 5 stjärnor

Excellent

Excellent purchase. Beautiful gift worth the expense. Timely delivery and the recipient loved the spa gift.

21 juni 2021
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LaSonya,

Thank you for your kind words. It's always a pleasure service people like you.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Great Surprise Gift for Neighbor

Sent this to my neighbor for a fun family movie night basket... only problem was the card that read my message to them was cut off and they had no idea who sent it... but they loved it .... very happy with purchase and timing of shipment

4 juni 2021
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Cheryl,

Thank you for your kind words. Please let me know what I can do to help you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Great Customer Service!

Matthew was extremely helpful with my order. We sent gift baskets to our clients and they loved them.

Thank you for such great customer service.

10 maj 2021
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Rosalie,

Thank you for the wonderful review! Please let me know how we can help you in the future!

Best,

Matt

Betygsatt 2 av 5 stjärnor

This was a gift for my Administrative…

This was a gift for my Administrative Assistant for Administrative Professionals Week. Delivery was scheduled for Friday, by 7pm.... it was delayed and not delivered until Monday. Very disappointed. Thanks

27 april 2021
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Svar från Canterberry Gifts

Hi Elizabeth,

I'm sorry you feel disappointed in the service. But we have no control of UPS delays once it leaves our warehouse. I will contact you with some options.

Best,

Matt

Betygsatt 5 av 5 stjärnor

I purchased a spa gift basket to be…

I purchased a spa gift basket to be sent to my sister. The process was easy, the gift arrived within a very few days and she reports that it is lovely!

17 april 2021
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Lynn,

I'm so happy you had a positive experience. Please let me know how I can help you with any future purchases.

Best,

Matt

Betygsatt 3 av 5 stjärnor

I ordered a basket for my dad’s 80 th…

I ordered a basket for my dad’s 80 th birthday ... when putting in the order I was never told how long for delivery, and the basket that my dad got was not the same basket I ordered, over all he enjoyed his basket

15 april 2021
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Svar från Canterberry Gifts

Hi Mary,

I will be contacting you by telephone ASAP. I'm very sorry there must have been a mixup at the warehouse. If this ever happens again you can contact us directly at support@canterberrygifts.com or 888-495-4114.

Best,

Matt

Betygsatt 5 av 5 stjärnor

The basket was beautiful and excellent…

The basket was beautiful and excellent service and delivery!

11 april 2021
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Cynthia,

Thank you for your kind review! I'm happy you enjoyed your gift basket. Please let me know if there is anything I can do for you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Excellent value

Excellent value, shipping was quick
And the ricepient was extremely happy of the
Spa and Easter Basket.
Excellent Service and I would definitely purchase again.

31 mars 2021
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Dianna,

Thank you for your kind review! Please let me know how I can help with any future purchases.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Very pleased

Fast delivery, great customer service. I’ve been very pleased with the company. Because I’ve send these as gifts to other parts of the country I didn’t actually see the packages, but my friends said they were very nice. I’ll certainly use them again as the need arises!

29 mars 2021
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Hi Judy,

I'm happy you had a great experience. Please contact me if you need help in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

The basket i ordered was exactly what…

The basket i ordered was exactly what we wanted for a farewell gift for a coworker. It arrived on time and in great condition and was boxed and padded very well.

6 mars 2021
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Tammy,

Thank you for your kind review. Please let me know how I can help you in the future!

Best,

Matt

Betygsatt 5 av 5 stjärnor

The spa basket was beautiful and…

The spa basket was beautiful and promptly delivered. i was asked were I bought it and gave your information.

4 mars 2021
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Svar från Canterberry Gifts

Lori,

I'm happy to hear it was a success! Thank you for passing our information along. Please let me know if there is anything I can do for you in the future.

Best,

Matt

Betygsatt 3 av 5 stjärnor

Delivery

I recieved a tracking message from Ups that the package had been delivered. When I contacted you to report the package had not been delivered, I was told to contact UPS claims. You sent me a proof of delivery for Fort Worth TX. You should have caught this. You had given the wrong tracking number. Correct package was delivered on time

15 februari 2021
Betygsatt 5 av 5 stjärnor

Amazing customer service and products

My team has worked with Canterberry Gifts on a few large corporate giveaways. Matt and team are great, responsive and have gone above an beyond to deliver great products to our clients. The products are unique and the quality is amazing. I look forward to our future partnerships.

15 februari 2021
Omdöme utan inbjudan
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Svar från Canterberry Gifts

Samantha,

Thank you for the kind words! It is also a pleasure to work with your team. Please let me know how we can assist you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Very thoughtful and kind

Very thoughtful and kind. Great choices for gifts too!

13 februari 2021
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Svar från Canterberry Gifts

Susan,

I'm happy to hear you had a great experience. Please let me know how I can assist you in the future!

Best,

Matt

Betygsatt 5 av 5 stjärnor

Canterberry is amazing and their…

Canterberry is amazing and their customer service is top notch! The recipient of the gift I sent accidently threw the Red Box code away and they were so quick to provide a new one so their movie night wouldn't be ruined... Thank you!

1 februari 2021
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Svar från Canterberry Gifts

Matina,

I'm glad that I was able to help! Please let me know how I can assist you in the future.

Best,

Matt

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