Canterberry Gifts Omdömen 

176
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After Matt, the owner of the company and I had a chance to speak on the phone and he viewed a video of the product I was having issues with, he was kind enough to refund me the full amount of the purc... Se mer

Betygsatt 4 av 5 stjärnor

Ridiculous to offer Valentine's Day baskets that have no realistic way of getting to someone by Valentine's Day. On top of that, no tracking available until a day after valentine's day. Finally, w... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I placed an order over a week ago for my sister-in-law and she still hasn't received it. I complained online and Matt, the owner, contacted me with his apologies and refunded the cost. He’s still s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had a last minute corporate virtual event that I needed goodie baskets sent to over 20 people in different locations across the country. After being told this couldn't happen in time by several vendo... Se mer

Företaget har svarat

Företagsinformation

  1. Presentbutik
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  3. Hobbybutik

Informationen kommer från olika externa källor

Offering a variety of gift baskets and care packages for any holiday, birthday or season. Your best online shopping experience for any special occasion!


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

176 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(176)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The Movie Basket was a huge hit in both…

The Movie Basket was a huge hit in both size and surprise! It has supplied two movie nights already, and is still going strong! The children love the Oscar statue and are taking turns sleeping with it in their rooms at night. A definite way to grasp the imagination and magic of movies for kids and those wanna-be Academy Award winners.

15 januari 2022
Betygsatt 5 av 5 stjärnor

Canterberry did an amazing job with our…

Canterberry did an amazing job with our department holiday baskets. Matt was responsive and very helpful. He worked with me to get exactly what I was looking for while staying within my budget. He was able to send the baskets directly to the individuals while billing in one amount making expensing easy. All the baskets were delivered on time and their communication during the process was great. My team loved their baskets and they will be my first stop when I have to send another gift.

23 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing Experience, thanks Matt!

Had a last minute corporate virtual event that I needed goodie baskets sent to over 20 people in different locations across the country. After being told this couldn't happen in time by several vendors, Matt at Canterberry gifts took care of it, and even got everybody there stuff early, and was super easy for me. Thanks!!

17 december 2021
Omdöme utan inbjudan
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Svar från Canterberry Gifts

Jon,

Thank you for your kind review! Please let me know how I can help you in the future.

Best,

Matt

Betygsatt 2 av 5 stjärnor

Delivery was prompt

Delivery was prompt. Quality of products was poor. See previous review.

17 december 2021
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Svar från Canterberry Gifts

Hi Kim,

I'm sorry you did not have a good experience with your gift. We will be contacting you to discuss your issue further.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Good web site

Good web site, easy process and fast delivery.

29 november 2021
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Svar från Canterberry Gifts

Hi Jerry,

Thank you for your kind review. Please let me know how I can assist you in the future.

Best,

Matt

Betygsatt 2 av 5 stjärnor

Very low end foodstuffs to send in…

Very low end foodstuffs to send in basket. Smart food? Licorice? Couldn’t send one of these to a client. I know foodstuffs are preference specific- but the whole thing was low rent! Very disappointed- goodbye to 60 client baskets.

21 november 2021
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Svar från Canterberry Gifts

Hi Patty,

Thank you for taking the time to speak with me over the phone about your order. As you know, I take every order very serious and I apologize for the subpar gift you received. We sometimes use a dropshipper for certain baskets and unfortunately this basket was one of them and this particular one didn't me your standards. Also, because it didn't meet OUR standards I have issued you a full refund for this mishap. I hope this experience has not completely turned you off to my company and I hope you will give us another try in the future.

Have a wonderful holiday!

Best,

Matt

Betygsatt 5 av 5 stjärnor

Thank you! My nephew loved it!!

Thank you!! The basket was better than I hoped for! Note that it arrived later than expected, not due to the owner. I called and we discussed it. Shipping is just running late so send your gifts early.. And do use Canterberry Gifts. I sure will!

10 november 2021
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Svar från Canterberry Gifts

Hi Cynthia,

I'm glad your nephew love his basket! I'm sorry that UPS couldn't get it there in time. Please let me know how I can assist you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Great product and great service

Halloween gift basket looked great. Delivery was prompt. Very satisfied and would recommend.

1 november 2021
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Svar från Canterberry Gifts

Kat,

Thank you for your kind review. Please let me know how I can assist you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Great baskets for a great price

Great baskets for a great price
Spa baskets with slippers, candle, bath salts, lotion

22 oktober 2021
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Svar från Canterberry Gifts

Mary-Lee,

Thank you for your kind review! Please let me know how I can help you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Matt @ Canterberry Gifts is wonderful…

Matt @ Canterberry Gifts was wonderful to work with and extremely helpful. Our team loved their Football themed gift baskets to kickoff the season. I am submitting a large order for a team "Thank You!" this week. Order now, you won't be disappointed!

20 oktober 2021
Omdöme utan inbjudan
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Svar från Canterberry Gifts

Bri,

Thank you for your kind review! Please let me know how I can assist you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

They were super helpful and lovely to…

They were super helpful and lovely to work with! Thank you so much for all of your help! Can't wait to get the incredible movie night baskets!

19 oktober 2021
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Svar från Canterberry Gifts

Freya,

Thank you for the kind review. Please let me know if you have any issue and I will be happy to assist you.

Best,

Matt

Betygsatt 1 av 5 stjärnor

Product was not as advertised in…

Product was not as advertised in picture. It took days to reach even with 10 dollar fee. It was delivered to a neighbor, and in the meantime, canterburry gifts had no worry in the world who it got to. Stay away!

18 oktober 2021
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Svar från Canterberry Gifts

I'm sorry that the package was delivered to your neighbor but we printed the label as you ordered it and delivered on time. I also confirmed through email multiple times with this customer about the package delivery. We escalated to UPS and they confirmed delivery. There was nothing else we can do as far as our customer service efforts. As for products as advertised please look at our many other positive reviews, we always deliver as advertised.

Betygsatt 5 av 5 stjärnor

Matt has been great

Matt has been great. I try & order early enough & he always makes sure to send out so the gift is received close to their birthday. Everyone I have sent to has love the gift baskets. I have even referred you business to others. It is nice when you can find a business with a great product and wonderful customer service. Thanks, Karen

17 oktober 2021
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Svar från Canterberry Gifts

Karen,

Thank you for your kind review. It’s was a pleasure to help you. Please let me know how I can assist you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

If you want to send a gift and trust…

If you want to send a gift and trust that it comes out nice, try Canterberry. I bought two movie night gifts already. One was the Ultimate Movie Night Tin. Really filled with movie favorite snacks, you’ll think you’re in a movie theater. It’s for a prize for a baby shower. The second one was the Spooky Movie Night Box. I had it shipped to my son and wife for their month of scary movies. I just tweaked it a little and Canterberry was happy to help. Shipping is fast and great customer service. Very happy.

7 oktober 2021
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Svar från Canterberry Gifts

Hi Gloria,

Thank you for your kind words! Please let me know how I can assist you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Great Products and Awesome Customer Service

Since a majority of our office is still working from home, every quarter we like to send out care packages to our associates to make sure they feel appreciated. I reached out to Canterberry Gifts to see if they could put together a very personalized "Tailgating Care Package" for 130 associates. Stephanie and Matt were extremely responsive and made sure I was apart of every little bit of the process. From making sure our company's logo was on every item, to getting the fonts just right, and also making sure I had many options to choose from - I was confident that the care packages would turn out great... and they did not disappoint! The items were great quality and exactly as I had seen when they sent over the proofs. Our associates loved them and we will absolutely be using Canterberry for future projects. Thanks again, guys!

30 september 2021
Omdöme utan inbjudan
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Svar från Canterberry Gifts

Lauren,

Thank you for your kind review. Please let me know how I can help you in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Great service and gift boxes

Great service and gift boxes! Matt gets right back to you regarding orders! Large company hiring 100 people and sending welcome letters with a reasonable gift box!
Very well received by new hire.Great first impression

29 september 2021
Omdöme utan inbjudan
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Svar från Canterberry Gifts

Thank you for the review. I look forward to working with you again in the future.

Best,

Matt

Betygsatt 5 av 5 stjärnor

Great experience!

Working with Canterberry Gifts was so enjoyable. The baskets are perfect for my family across country! They loved receiving the goodies.

Thank You Canterberry!

15 september 2021
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Svar från Canterberry Gifts

Kris,

I'm glad your family enjoyed the goodies! Please let me know how I can be of service in the future.

Best,

Matt

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