Canopy Omdömen 2 945

the platform was easy to navigate

It is a very straightforward process, easy to follow and speedy. Excellent!

This agency really came through for me . I do appreciate the a lot

I couldn't get an important online form to work and Ruvini did the hard work for me.

Have recently used canopy rent Went through the whole process which they said should take 15 minutes. Well 3hours later was still trying to complete the application. Very intrusive and in my opinion a lot of unnecessary information. Would definitely not rent another property if they were involved. Also received phone calls from a removal firm without our knowledge so obviously our number has been passed on. It’s not rocket science from where they got the number

I spoke to Erin on the phone today. She was really helpful with giving me information and help I needed to sort out my employer reference. Very friendly service.

Invasive , inflexible , AI, ineffective, unnecessary. Designed to ' speed up' referencing. It does the opposite. Extremely intrusive. 1000s agree ! They now know my name, address, dob, face id, hologram of passport, all HMRC info, UTR & ALL bank details. Most definitely illegal , unethical & a data collection exercise to enable ID theft. Very dangerous. Ive hated every minute of it but without it you cant move forward with application. The " team" also reject PERFECT images, documents etc. This whole process made me so ill. Just an excuse to collect data & BEWARE in their t & Cs they "cannot guarantee" the safety of your information. Definitely need reporting to trading standards. In shocked how they are permitted to even do this when your data is at risk. Avoid if you can as an agent/ vendor or buyer/ renter! Watch out for all the fake 1 * reviews from those who have ONLY reviewed Canopy!

I appreciate the app because it was so helpful and informative to know how to manage.

I had a great experience with Canopy employees. I phoned multiple times and everyone I spoke to was so helpful and really friendly which put me at ease. I was given multiple options for my queries so I didn’t have to keep calling. Erin in particular kept contact with me by email to talk me through each step and got me all the way through to completing all of the references. Thank you so much Erin and everyone at Canopy!

Straight forward

The agents with whom I have spoken have been helpful, prompt, and understanding. I am so grateful for their expertise and nuance.

I have to agree with all the 1 star reviews - very difficult to work with if you have anything that is not a typical 9-5 job, and it asks for an alarming amount of very personal information. However, I was lucky enough to deal with Holly who was very helpful and understanding, so that's why I'm giving it 2 stars.

Terrible got refused even after going through open banking and seeing that I’m more than capable to afford and still got declined

The system is good only for usual, typical standard people. I’m employed by a US company, directly from US office. Based on their website a contract and details of payment should be enough, however they have insisted to get my payslips, which doesn’t exist at all. They could easily ask the office when they were completing my employment check on how much I make or see from my contract.

I recently used Canopy for my rental referencing, and I am very impressed with their service. The process was fast, smooth, and professional from start to finish. They carried out all the necessary checks including affordability and credit history, and the results were clear and transparent.

What I especially liked was the Canopy Passport – it’s a brilliant tool that shows everything landlords or agents need to know in one place. It made the renting process much easier and stress-free for me.

The team communicated well, and I felt fully supported throughout. My credit status was shown as Excellent, which gave me a lot of confidence when applying for my accommodation.

I would definitely recommend Canopy to anyone looking for an efficient, reliable, and professional referencing service. Thank you, Canopy, for helping me secure my new home!

I completed all the steps of referencing in exactly 24 hours and all the checks were complete. Luis helped me out on the chat support, he was answering in seconds, took care of everything for me and was 10/10. Highly highly reccomend.