Equifax Omdömen 348

The phone ai does not work. It does not register most number inputs or spoken words. I spammed numbers to get a representative who said they couldn’t help me and gave me another number to call; I asked if this would lead me directly to an agent or would it be more AI because it took half an hour to get through to her. She said it would be an agent. It was not, it was the same AI routine again, glitchy and not working at all until I spammed numbers again. Tried online to freeze credit and it gave me a number and same issue with garbage AI that doesn’t work at all.

Estafadores, el contrato te lo hacen de manera que no lo puedas cancelar ni avisando ni dos meses y luego te meten en el raí si no les pagas. No contrates este servicio no sirve para nada

Unable to speak with agent. Receiving emails re: credit score drops, but there aren't any issues that I got confirmed by LifeLock. Other credit companies show accurate scores and reports. Equifax needs to get their crap together, or cancel their business!

equifax sucks. I have had login issues for approximately 2 weeks and I can't even check my credit reports. Someone tell me how the hell am I supposed to get anything accomplished. Even on the phone, the recording doesn't respond when I us or say something to the prompts. I will say that if I encountered the CEO of equifax, he would have a very bad day. Trust me. He's getting paid a lot of money for sitting on his ass instead helping consumers with their issues.

server error every single time i try to use the site...i dont think people should have credit scores if the sites are alwasy messing up...negative 5 stars

Would give no stars. My credit score, according to them, has plummeted for no apparent reason. All my payments are up to date, and my bank accounts are in credit. They are useless. I hope the regulatory body investigating them. I have deleted the app, as its a waste of time.

They don't deserve ANY STARS!! After what they put me thru today was a disaster. Had to call 4 times all together. All foreigners!! Couldn't understand them. Trump needs to get people handling our credit and hard earned money to know what they're doing. They're a joke! Trying to buy a car today. Thanks to them didn't get to buy it. Now it has to wait till Monday. Why? Because of they're IGNORANCE And poor service! Pissed off man. They cared more about selling something which I'm gonna cancel anyway! Don't trust these people at all.

The worst of the worst credit reporting agencies.

As of early 2026, Equifax is facing several legal and regulatory actions regarding alleged illicit and deceptive practices.

Major Recent Lawsuits and Penalties (2025–2026)
CFPB $15 Million Penalty (January 2025): The Consumer Financial Protection Bureau (CFPB) ordered Equifax to pay $15 million for failing to properly investigate consumer credit disputes.

It’s time to shut this inadequate credit reporting agency down! Please continue to look for current law suits in reference to the inadequate and illegal activity as they sell private information and request that consumers pay for their services if you want them to update credit information.

Time to create a CLASS ACTION LAWSUIT Against EQUIFAX. There is nothing fair or trustworthy about this company. Everyone listed here has had a terrible experience with this company.

I will begin the process if it not already is started. Will advise everyone in my next review update.

The worst of the three credit companies. Equifax does not update information unless you are a paying customer to the Equifax app.

This should be illegal to be responsible for consumers credit ratings based upon receiving payment or not.

The worst. Don’t trust these guys at Equifax - I called them to find out why they gave me a low rating.

I just paid off my balances on three credit cards and two personal loans that totaled $45,000.00. They dinged my credit for vbeing late on a high interest card which I was waiting for a pay off sum when I inquired.

Equifax (and all the credit bureaus) are just crooks protecting the CC companies. Dont' give them a dime, and stay away.

ZERO STARS if that was possible. My report shows outdated and incorrect information even after loans were closed long ago. Fixing anything is impossible.

A credit bureau should be accurate and reliable - this one was neither. Your credit score affects real life, and mistakes here cost people money and stress. Very disappointing!

Recently tried to get credit with EE for a phone contract. £72 per month. I have a near perfect credit score - with a salary over £110,000, including £20,000 in savings. You can’t buy contract phones without credit or I’d just buy outright. It’s clearly a data input error but no such answers from EE - just blaming equifax. No caller contact to resolve quickly causing disruption to my personal and business life. Even folk on the doll can get a contract - embarrassing.

Applied for a Home Depot credit card, HD used Equifax. I have lived and worked in NY state forever.
I have a 825 credit rating and have my busines for 30+ years in NY state.

Equifax reported my business as being in San Fransisco with zero financial history. They still haven't fixed it and still nho HD credit card.

I have never had such a bad experience with any company like Equifax customer service. I called because I check my credit constantly. I noticed that in Dec I had a good score and when I check in Jan out of no where my score went down 40 points and there is no reason any where. I checked transunion and all is fine also in Experian. I called customer service and Rep who obviously had no clue what he was doing tells me that my score went down because of an account that hadn't been reported to my credit 10 years ago. I informed I have never paid anything late in my life everything is on autopay and how is it that something of 10 years ago can be added now that makes no sense. He actually tells me el that's what it is like it or not. I hung up called again and got this lady that actually said I don't see any reason for your score to have gone down like that it must be another system issue I'm going to open a ticket please call back in 5 days. I called they said yes a ticket was item but nothing can be down. They sent me a copy of my credit report which shows absolutely nothing wrong yet they screwed up my score and I had to live with it. This is the worst company ever and should really be liked into in a deep investigation. Thank God I'm able to prove my score with Transunion and Experian who haven't screwed up my information. Customers should have the option to pick what companies should keep their credit score and I'm sure Equifax would be out of business within a month.

I'm rating them so low because they couldn't clean up my identity theft issues until i finally got better option from credit techie w e b gh o s t 333 {I G} who got a the bad items deleted permanently.. Another thing is how the support team are quite unresponsive which is bad

They do have a terrible service, and it would’ve been better to have the professionals take over.

I recently applied for a car loan after my older model car needed replacement. This was a car I had paid off nearly 7 years prior. I was turned down by Equifax for "Lack of recent auto finance loan information" and "Lack of recent installment loan information". Yet they rated my credit score at 847 according to the Notice of Adverse Action they sent explaining why they denied me credit.

So basically, I was penalized for being a good steward with my finances and having a car paid off and no other credit issues. If they can make such an arbitrary decision against someone with an almost 850 credit score, I truly feel sorry for anyone depending on this company for a fair assessment of their credit worthiness.

I attempted to obtain my free credit report and found the process unnecessarily cumbersome and intrusive.

I was required to provide three forms of ID multiple times, complete three separate selfie verifications, and repeatedly re-enter information due to the AI system misreading my details.

I was then stuck in a repeating web loop with no clear resolution. The only communication I received was a generic email directing me back into the same broken process.

Attempting to lodge a complaint or get help through the website was equally frustrating — after multiple attempts, the submission button would not work, and the process led nowhere.

What should be a simple, legally entitled request became stressful and distressing. Very disappointing experience

They come come off like the advice they give is for your best interest. And most of the time it is. But who can tell you about the other side. I can Experian, Equifax , and TransUnion. Different companies one goal. To protect big business and make sure their options are many. Experian reported a debt collection verified for national credit adjust who bought it from speedy cash whomi had a payday loan with. 4/20/21 I borrowed $460.00 . 4/22/21 they took 686.61 out of my account. I called and said hey you took too much too soon. 128.22 was scheduled for 5/4/21 she said I couldn't get a refund but I could have another loan. I said no! Debt paid whatever.i have the bank statement where they took $ 686.61. I sent it to all the parties I mentioned. Speedy cash said you gotta talk to them we sold it. Speedy cash ignoring me as well. But that's what they do. They take and if they make a mistake. To save face it's oh well. The same with the credit bureaus. My bank of America account was frauded by an ex friend she made unauthorized withdrawals period changed my online id. Bank of America recognized something odd , sent the email come in the bankvwith two forms o
of id we will unlock your account. how my account got unlocked without me coming in I'll never know. But they do. You think they are going to admit they made a error? Oh no it's your fault Mr. Burkett. You have Fail-safes in place just for this particular scenario. But somehow you missed. Like Experian you didn't do an investigation. Because a real Investigation would I involve questioning the person that the investigation is about. The dispute process is flawed I answer question already taylored for the debt collectors and creditors, to weasel their way out of but in situation like mine the mistake is so gross and clear. They are like a roach in the middle of the with the lights on . Don't move he won't see us. We see you and you are wrong. All wrong