Book room 3 weeks in advance. Property contact me 2 days before stay saying my room was cancelled. Hotel bookinhs did not help or even provide an apology. Had to cancel my youth trip had 8 very dosapo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quiet room, clean room and bathroom. Pillows should be larger. Reception personnel were friendly and professional. Last time I stayed there was a discount for Denny’s but not this time? An oversight o... Se mer
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Hotel was dirty, hotel staff were extremely rude and obviously racist. Bed bugs in multiple rooms. Ended up changing hotels in middle of night due to trying 3 different rooms all infested with bedbugs... Se mer
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Although this is a great hotel my deposit was badly messed up .she forgot to put in the deposit folder day end so when I left I didn't receive it I had to return 4 hour drive there back 2x to get my 2... Se mer
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Företagsinformation
Skrivet av företaget
With Hotels.com, it’s all in the name. Choose from hundreds of thousands of hotels and earn rewards on all of them for every trip. We make it easy to find the right stay, wherever you’re headed. We help travellers book hotels with confidence. Through instant discounts, comparison tools, 24/7 customer service and flexible options, it is easy to find the right hotel for every trip. From earning rewards for your future trips on eligible stays to unlocking Member Prices for instant discounts, we’re here to make booking feel simpler, more valuable and help you save time choosing the right stay. We’ve built Hotels.com to help travellers spend less time comparing endless choices and more time feeling good about the stay they book. With upfront pricing, helpful hotel comparison tools and flexible options when you need them, we make it easier to book with confidence and get more out of every trip. *Subject to Hotels.com Rewards terms and conditions, as explained at www.Hotels.com. Taxes and fees apply to the free night.
Kontaktuppgifter
410 Adelaide St W, Suite 610, M5V 1S8, Toronto, Ontario, Kanada
- https://www.hotels.com/lp/b/getintouch
- ca.hotels.com
4,0
Bra
247 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
C'est près de l'autoroute et c'est propre
Le prix était abordable, l'homme à la réception était gentil et la chambre était propre.
6 september 2026
Svar från Hotels.com
Merci de nous avoir fait part de vos impressions. Nous sommes ravis de l’apprendre et nous apprécions cette opportunité de continuer à améliorer Hotels.com.
Excellent company. Easy to book. I appreciate the free nights from the Rewards program.
I have been booking hotel rooms with Hotels.com for over 10 years and I fibd the process clear and easy.
Also, I like the Rewards program, as I get some free nights on my holiday bookings.
9 september 2026
Svar från Hotels.com
Hi Michael,
Thanks for sharing your thoughts with us. We’re happy to hear that and we appreciate the opportunity to keep making Hotels.com better.
Thanks,
Hotels.com Customer Support Team
Hotel a great location, only 1 negative
The booking was easy. The Check-In was super easy.
Breakfast & Lunch buffet is available at a very affordable cost if one didn't include it during the reservation. Orderable at check-in, or afterwards.
As for the location of the Tallinn Express Hotel, it is a few hundred metres from the Ferry Docks, and the same to the Old Town entrance. All walkable!
The 1 negative was the poor internet connection, about 1-2 bars of a 5.
My companion was constantly being disconnected, but I wasn't. Probably a device issue, but possible due to the location of our room within the Hotel. We were on the 4th floor and at the far end of the building. I previously had a booking there, but on the 2nd floor and close to the main area, and the connection was 100% 5/5.
13 september 2026
Svar från Hotels.com
Hi,
Thank you for sharing your feedback. We’re glad parts of your stay went well, and we understand your concerns about the internet connection.
Please reach out to us via our Help Center at ca.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
Ease of booking
15 september 2026
Svar från Hotels.com
Hi,
Thank you for taking the time to share your experience. We’re glad booking was easy, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar från Hotels.com
Hi Kenny,
Thank you for taking the time to share your experience. We’re glad booking was easy, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Expedia and Hotels.com Always Reliable
Booking on Expedia and Hotels.com has always been 100% reliable. Never had a problem with the booking go missing, the price wrong, or any other problems.
Pretty much never book with any other sites such as Agoda, Trivago, etc. May save a bit of money, but not worth the risk.
14 september 2026
Svar från Hotels.com
Hi Kenny,
Thank you for taking the time to share your experience. We’re glad booking was easy, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar från Hotels.com
Hi Derek,
Thank you for sharing your feedback. We’re glad to hear you had a clean, comfortable, and affordable stay.
Thanks,
Hotels.com Customer Support Team
Mercure Warszawa Centrum
An excellent journey. My stay was my second with Mercure Warszawa Centrum. First time was in 2024. Excellent service, always polite, helpful, professional. Food was always relianle, first-rate, delicious. A quiet location considering the hotel's location in downtown Warsaw. This review goes out with top recommendations!
24 oktober 2025
Svar från Hotels.com
Hi Alex,
Thank you for taking the time to share your experience. We’re glad you had a easy stay experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
GREAT RATE
Got a much better rate on the same property that I had booked with another provider and better than what the hotel could offer me directly.
2 september 2026
Svar från Hotels.com
Hi Leslie,
We appreciate your feedback and thank you for taking the time to share it. Hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar från Hotels.com
Hi,
Thank you for taking the time to share your experience. We’re glad you had a easy experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
I was able to change hotels as my…
I was able to change hotels as my itinerary had changed with one exception and that was Comfort Inn.
It was my first and last time I will ever book with that hotel chain.
I was warned by Hotels . Com so it's my fault not theirs.
16 september 2026
Svar från Hotels.com
Hi Gavin,
Thank you for sharing your feedback about changing your hotel plans. We appreciate you sharing your experience, as it helps us improve.
Thanks,
Hotels.com Customer Support Team
Hotels app is great and easy to use
Hotels app is great and easy to use. Never had an issue with booking and reservations with the hotel.
1 september 2026
Svar från Hotels.com
Hi,
Thank you for taking the time to share your experience. We’re glad booking was easy, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
It was easy to use.
11 september 2026
Svar från Hotels.com
Hi Aldo,
Thank you for taking the time to share your experience. We’re glad you had a easy stay experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar från Hotels.com
Hi Samuel,
Thank you for sharing your feedback about your booking experience. We’re glad the booking process was quick and easy for you.
Thanks,
Hotels.com Customer Support Team
Customer Support and cleaning
Excellent Hospitality.
Awesome Rate and expense city
11 september 2026
Svar från Hotels.com
Hi,
We appreciate your feedback and thank you for taking the time to share it. Hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar från Hotels.com
Hi Christopher,
Thank you for taking the time to share your experience. We’re glad you had a good experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Many hotels to pick from.
Many hotels to pick from.
I like the new system of using the "cash" to redeem free nights.
Easy to use.
2 september 2026
Svar från Hotels.com
Hi Rachel,
We appreciate your feedback and thank you for taking the time to share it. Hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Easy and simple
Most of the time, it’s quite easy to find and book something I want. With the extra information provided for the properties, deciding is simple.
15 augusti 2026
Svar från Hotels.com
Hi,
Thank you for taking the time to share your experience. We’re glad booking was easy, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar från Hotels.com
Merci de nous avoir fait part de vos impressions. Nous sommes ravis de l’apprendre et nous apprécions cette opportunité de continuer à améliorer Hotels.com.
Ease of booking.
We were able to book our hotel when we wanted and choose the price range we preferred.
6 september 2026
Svar från Hotels.com
Hi Beverly,
We appreciate your feedback and thank you for taking the time to share it. Hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
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