Just back from a great bespoke 17 night trip through France to Spain. Byway is so helpful, supportive and flexible. We arranged our own accommodation with a family for a week whilst learning Spanish.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Just back from a great bespoke 17 night trip through France to Spain. Byway is so helpful, supportive and flexible. We arranged our own accommodation with a family for a week whilst learning Spanish.... Se mer
Företaget har svarat
This was our fifth trip with Byway and we are always impressed with the excellent level of customer service. Great choice of hotels and always within easy reach of the railway station. Highly recommen... Se mer
Byways were amazing from planning to preparing a schedule for our trip & the support during our trip. They suggested stopping places along the way & booked us into really good hotels. We had 2 delayed... Se mer
Företaget har svarat
Byways made our recent holiday so easy. They did all the booking, Eurostar, Interrail tickets and hotels. Sent clear arrival and departure details. The choice of hotels was excellent. We are already... Se mer
Företaget har svarat
Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp. All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place. We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.
International House, E1 6BD, London, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Byway are excellent - they do all the bookings and work so you can watch the world go by from your train seat. Always super helpful and great holidays where getting there is part of the fun. Highly recommended and by far the best way to travel - flying is no fun anymore and if you drive one person has to watch the road. Byway are superb travel specialists.

Svar från Byway
This was our first time travelling with Byway and using a Eurorail pass. Byway were absolutely superb from start to finish. Our trip was from Cardiff to Stockholm and back by train, using a sleeper from Hamburg to Stockholm. The planning and journey guide were excellent but Byway came into their own when things went awry such as a cancelled DB train in Köln. The WhatsApp support was invaluable.
We had an amazing trip and knowing they were there to help if needed, gave us a quiet confidence.
We were trying interrailing for the first time and it won’t be the last. Thanks for doing a fantastic job Byway team!

Svar från Byway
Byway Travel are super stars. Thorough, efficient planning before our trip, unobtrusive but quietly supportive during the journey while we enjoyed ourselves, but they really stepped up when we needed them. Eurostar cancelled our train home but Byway support were there for us - arranged a new train, found a hotel for the night, they sorted everything while always staying positive, courteous and friendly. So easy to deal with. Would we recommend? Definitely yes. Will we go again with Byway? Absolutely.

Svar från Byway
Byway organised our recent trip to Vilnius in Lithuania, Riga in Latvia and Tallinn in Estonia, with an additional couple of nights in Helsinki. As usual for us this wasn't an off the peg itinerary but one which we planned with enthusiastic help (from Beau).
Outbound to Vilnius we travelled via Amsterdam, Osnabruck, Kiel and the overnight ferry to Klaipeda in Lithuania; coming back we took another overnight ferry from Helsinki to Stockholm then back via Malmo, across Denmark back to Osnabruck and Amsterdam. Within the Baltic states we used the local trains, though we gather coaches might have been faster, then took the busy short ferry crossing to Helsinki.
We enjoyed the Baltic capitals: different from one another, but all modernising fast, all with lots to see, with very different languages but English everywhere widely spoken. It was particularly good to go in midsummer when the days are long.
One or two hiccups apart, the team were very good at the planning stage, accommodating our changing requests. The Journey Guide was excellent. There were quite complex travel arrangements, and for a couple of legs of the journey the team provided back up reservations in case DB let us down badly; but it all worked. The accommodation was as ever a mix of classes and styles but always interesting.
This was our sixth Byway holiday. That speaks for itself.

Svar från Byway
What a wonderful holiday we have had organised by Byway. From the first enquiry through to support on our trip when we needed it, the team has always responded quickly and efficiently. Our trip was through five countries with six stops and over 2500 miles travelled. The Bergen to Oslo line with a side trip down to Flam was amazing and a high light.
The hotels were all within walking distance from the station and of a high standard. We really enjoyed the ferry crossings in our deluxe cabins.
Our journey home was on 28 June one of the hottest days in Europe with trains slowing down due to the heat. The team at Byway made last minute changes to our itinerary to ensure that we arrived home with minimal delay. I will certainly be booking a rail holiday with them again, no hassle with driving and navigation or deciding upon accommodation. So a relaxing adventure was ensured!

Svar från Byway
I’ve never liked travelling, but until Elon Musk develops a teleporter, we will have to travel to visit other places. I hadn’t had a proper holiday in years so was determined to take one this year, early if possible. I kept putting it off until May when I thought it will be now or never.
I wanted to visit Porto for personal reasons, but with uncertainty about air travel due to the situation in the Gulf, I looked in the first instance to trains. I found Byway without much searching and said I wanted to go ASAP. Normally, this company plans trips months ahead but somehow they accommodated me for the first week in June. I would travel outwards June 1 stopping overnight in Paris, 2 nights in Barcelona, 1 in Madrid, and 3 in Porto then fly back.
They fixed me up with four amazing hotels, including a ninth floor suite in Madrid, and sorted out my queries about e-tickets including en route.
My only regret is that I didn’t book another day in Paris and another in Madrid. For health reasons I prefer to travel late in the day; it can take a while to get my ancient back moving. I would have liked especially to have spent a full day in Paris to revisit the sights I saw in 1992, in particular the Eiffel Tower and the Louvre. This time I had to settle for the July Column in the Place de la Bastille.
I’ve been to Spain before but not Madrid and had to settle for admiring the quite fantastic buildings around my hotel.
My passport runs out this year, and next year, if I am still alive and kicking, I would like to visit Ireland, in particular Dublin, so if I do, I will use Byway again.

Svar från Byway
We are very happy with our experience with ByWay. Not only was booking our journey easy, they also informed us two days prior to an issue caused by the rail strikes - they recommended a solution and booked our new tickets. We highly recommend them and will use them for any future journey.

Svar från Byway
First time with Byway. Adapted trip to suit my preferences, very flexible in planning. Sorted all travel and hotels ( which were great) and the support function via what’s app really impressed me. Travelling by train gives you real sense of the countries you pass through. A proper adventure. Yes there’s some queuing but you get that with planes! Will certainly use Byway again. 5 stars

Svar från Byway
This is the second year I have used Byways they are ace. Friendly, helpful and knowlegable. They provide a perfect rail holiday. Giving you all the freedom of feeling that you are on your own, you are, with the constant back up of their great travel app. Great!

Svar från Byway
Thoroughly enjoyed our first European train trip and appreciated the organisation done for us by Byways. Every connection worked well and the hotels were just great. It was good to know that there was someone to provide support during the trip, although not needed. Definitely recommend to anyone wanting to avoid all the hassle and carbon emissions of flying.

Svar från Byway
We were keen to travel by rail and a friend recommended this company and it lived up to expectations From the outset we found exploring the options on the website good and then finalising our options through a phone call was easy. For first timers getting to grips with the Rail Planner app takes awhile but in addition to a useful zoom seminar there was phone back up. The overall quality of our dealings with staff whether through phone, email or WhatsApp has been excellent and all of them had extreme patience in dealing with the likes of us!

Svar från Byway
They helped us plan the holiday and offered useful suggestions and ideas. It was lovely leaving all the booking of the trains and accomodation to Byway which all worked perfectly. The support was instant and when we were stranded in France on a broken down train, the support via Whatsapp was so reassuring and instant, trying to change our next train. They stayed in contact until 3am and we were safely in our hotel. Outstanding service!

Svar från Byway
Well organised holiday on a somewhat unusual itinerary. My journey with Byways followed on from some earlier travel (not arranged by Byways) and was therefore one-way. I needed a special arrangement to receive all the Byways documentation before I left home for the earlier trip, which was in a remote area with uncertain wi-fi facilities. This was achieved. My Byways journey involved an overnight ferry and rail transport through Germany and France, with various stops on route. The hotels chosen had charm or historic interest - sometimes both. I needed special assistance from Byways via Whats App following an accident and injury. This involved changing a reservation from a seat on an upper carriage deck to a lower carriage deck. Due to heavily booked trains, this required a significant change of route at short notice. It was done super-efficiently and very kindly, appreciated all the more because my confidence had taken a hit. I would certainly use Byways again if I was planning a similar type of trip. Very useful to have experience of them as I seek ways to avoid plane travel whenever possible.

Svar från Byway
We've just returned from a fabulous trip. Byway put together an excellent itinerary for us to enjoy. All travel arrangements, including a last minute coach booking to get us to Verona when a rail strike threatened to disrupt our journey were excellent . The detailed, bespoke journey planner made it hard to go wrong. An excellent website, easy booking system great hotel choices and first rate customer service. Highly recommend.

Svar från Byway
We've just returned from our third holiday arranged by Byway. They've been great at tailoring holidays to match our requirements. Always helpful and informative. They take the stress away from making the arrangements, ensuring we can enjoy the experience

Svar från Byway
Good choice of journeys & hotel options.
Very good & fast replies with all communications - initially email & WhatsApp messages on your journey.
All staff well -informed helpful & polite.

Svar från Byway
We have now had four holidays with Byway. They have all been well organised and have been on itineraries which we have chosen. The choice of hotels is good, the preparation for using the slightly scary Interrail app excellent and the support during the trip (rerouting to avoid difficulties etc) excellent. We intend to go on further Byway holidays and have recommended them to friends,

Svar från Byway
We had a delightful Italy trip - four cities and all by train! Instead of being bored waiting in airport lounges, we watched the beautiful country side! As seniors, we appreciated that Byway was helpful with all our specifications for travel and hotels. The support is prompt, friendly and warm. We recommend Byway and we will definitely do another trip with them!

Svar från Byway
A fantastic company who go out of their way to make your holiday special and a success

Svar från Byway
Fantastic service from start to finish which enabled us to have a wonderful holiday. Would definitely recommend.

Svar från Byway
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.