Booked our 2week holiday through Byway travel company. Couldn’t recommend highly enough. All our queries were answered promptly. Train journeys were organised and everything explained clearly. All... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Booked our 2week holiday through Byway travel company. Couldn’t recommend highly enough. All our queries were answered promptly. Train journeys were organised and everything explained clearly. All... Se mer
Företaget har svarat
Great advice at the planning stage. Immediate and effective on line support during the trip. A wonderful tour of exciting places with smooth, fun and "green" rail travel. We will use Byway again
Företaget har svarat
Excellent organisation of a complicated itinerary for our trip through France, Italy and Switzerland. The booking process was very straightforward, with careful explanations about what to do when in p... Se mer
Företaget har svarat
We booked the Byway trip to Marrakesh. My husband and young adult children were somewhat sceptical about the amount of time we would spend on the train. No need to fear - we all loved it. A great adve... Se mer
Företaget har svarat
Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp. All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place. We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.
International House, E1 6BD, London, Storbritannien
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is the first time we have used ByWay Travel. Great company! The booking process for easy enough. We travelled from London to Brussels on Eurostar +, then onto Bruges by train. We were booked into a 4 star boutique hotel, which was lovely. Location of the hotel was centralised, so everything was nearby. About a month before our trip they held weekly seminars to go through the train app we needed for our Travel. Also there was WhatsApp support for people that needed it if required.

Svar från Byway
Excellent organisation of a complicated itinerary for our trip through France, Italy and Switzerland. The booking process was very straightforward, with careful explanations about what to do when in preparation. On the trip itself, the Byway team were so helpful and quick to respond to our querries along the way about managing Interrail tickets and train schedules. We felt very well looked after by them.

Svar från Byway
A great holiday by rail to Switzerland. The Byway team designed a superb route and hotels were just right.

Svar från Byway
Great advice at the planning stage. Immediate and effective on line support during the trip. A wonderful tour of exciting places with smooth, fun and "green" rail travel. We will use Byway again

Svar från Byway
We booked the Byway trip to Marrakesh. My husband and young adult children were somewhat sceptical about the amount of time we would spend on the train. No need to fear - we all loved it. A great adventure crossing through France and Spain and then catching the ferry to north Africa. Adequate time spent in each place (although we did extend our stay in Fez to 3 nights rather than 2). As well as all the beautiful places we passed through, the travel was also a great part of the adventure. Would strongly recommend this trip. Byways made everything so very easy - even details like how to book Paris Metro tickets ahead so you did not have to queue at a ticket machine on arrival. It was great fun each evening downloading all the tickets and speculating on the next day of exploration. So sad to have to fly home due to time pressures. Would highly recommend this travel company.

Svar från Byway
Fantastically organised. Itinery was great and easy to follow directions. Locations and hotels were fab and all train tickets booked with seating. Caledonian sleeper was cancelled at midnight in kings cross. There was no support from them but lynne at byway rearranged onward travel and refunded our emergency accomodation. Byway support was fantastic.

Svar från Byway
Booked our 2week holiday through Byway travel company. Couldn’t recommend highly enough. All our queries were answered promptly. Train journeys were organised and everything explained clearly. All hotels were perfect and location of all really convenient.
Would definitely book again with Byway

Svar från Byway
From first enquiry to arrival at my final destination, the efficiency and support of the Byway team was exemplary. During the trip there were a few hiccups, neither their fault nor mine, and there was always a speedy response and resolution.
During the planning and pre-travel periods, the team members were available, helpful and responsive.

Svar från Byway
Great way to see more of the country as you travel. We saw the bulk of the UK, Scotland and ended with a ferry ride to Ireland. All accomodations were cosy; descriptions were accurate; the one time we required support, they were right there !

Svar från Byway
Really superb service from start to finish. Really enjoyed the hotel they arranged in Barcelona, which was so well situated for the train station and city. When I missed a connection due to a train delay, the online help was very helpful and reassuring meaning problems were quickly solved. I would highly recommend Byway for independant train travellors

Svar från Byway
Visited some wonderful places, stayed in fantastic hotels, with great advice and support from Byway. We had some ideas of where we wanted to go but they made the trip extra special by suggesting stops and navigating the travel for us and offering hotel suggestions.

Svar från Byway
This was our first holiday abroad since 2020 and our priority was to travel in a climate friendly way. Byway tailored our holiday around our preferred travel dates, booking trains and hotels along the way and informing us about any timetabling issues promptly so these could be dealt with straightaway. The journey guide enabled us to load our tickets when needed secure in the knowledge that they were there on a WhatsApp chat if required. We were impressed with the quality of the hotels we stayed in and the trains booked for us, often first class. Our first holiday will certainly not be our last holiday with Byway.

Svar från Byway
This was our second trip via Byway. It suits us very well to be indapendant & unsupervised but to know there's someone there help if things go seriously wrong.
This was a short journey to northern France and it all went to plan. The small family owned hotels booked by Byway are always a joy.

Svar från Byway
The organisation of our trip was absolutely first rate. Prior to and during our trip the website link was invaluable. It gave us all we needed to know about the trains we would use, hotel locations and information, information about the places we visited, and more. Byway also did an online tutorial about using the Interrail app. It all made us feel very confident about travelling by train. The WhatsApp link whilst travelling was invaluable. A train was diverted, engineering works caused another train not to run, and we had a little trouble accessing entry to one of the stopovers; The WhatsApp link team were FANTASTIC and everything was sorted out quickly and without fuss.
If you want train travel in Europe, I would whole-heartedly recommend this company.

Svar från Byway
Really interesting itineraries, very carefully planned and presented. Byways were always on hand to answer any questions. They kept us updated and we couldn’t have had a better experience. Hotels we stayed in were all good. We’d definitely travel with Byways again.

Svar från Byway
Just completed our second trip with Byway and cannot fault them. Great advice and suggested itinerary which we tweaked with their help. Visited London, Turin, Lecco, Chur, Bern and Paris. Excellent support, pointers for things to do and found the Byway Favourite hotels to be very good indeed.

Svar från Byway
Customer service very good, particularly curating the journey and suggesting possible itineraries from a basic outline. Hotel selection also good.

Svar från Byway
We have had a wonderful trip in France - booked with byway. The organisation was amazing and the transport connections were smooth and easy - even with 3 kids in tow. The hotels were all perfect for our needs too. Excellent customer support. Only regret is not finding ByWay sooner

Svar från Byway
Excellent company who provide an excellent service. They guide through the creation, nuts and bolts of setting up the trip in a simple personalised way. They are available immeadiately via WhatsApp during the trip and able and willing to manage problems. Very customer orientated. Only word of caution is check accommodation suits you.

Svar från Byway
Had 5 days in Scotland, all booked for us. Sleeper, trains, transfers, hotels. Just picked up phone and it was sorted in 10 mins. So much easier, a real treat. Don't forget to ask for the type of seats you want on the train!

Svar från Byway
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.