My order with the extra charge for 24-hour delivery was never dispatched. I contacted them by email and via live chat, but was completely ignored. Eventually, they refunded my money. Very unprofession... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... Se mer
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... Se mer
My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Kontaktuppgifter
Westgate Shopping Centre, , OX1 1TR, Oxford, Storbritannien
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
2,3
Dålig
235 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good clobber
Always good service, nice gear and even with free delivery you get your stuff fast, will keep buying stuff here.
29 juli 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Excellent service.
Prompt delivery. Items as described. Out of stock item was replaced with higher value item and note explaining substitution was included. Very happy with the service.
28 juli 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Great service
Great service, one item I ordered was not in stock was quickly resolved and they apologised for the mistake, fast delivery
24 juli 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Ordered Sunday and was delivered…
Ordered Sunday and was delivered Wednesday day. The courier that gave delivery updates and a one hour window.
I’m yet to use the item, but I’m impressed by the quality so far and the free delivery.
21 juli 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Great product
17 juli 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
My first visit to the Burrows & Hare…
My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own.
I didn't find the trousers I liked in my size so I ordered a similar pair online. Unfortunately these were sold out, not surprisingly, but I received a refund immediately.
Looking forward to my next visit to the shop.
11 juli 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Both the members of your staff i spoke…
Both the members of your staff i spoke to before i made my purchase could not have been more helpful and are definitely worth 5 stars.
I deducted 1 star because your carrier cancelled my delivery at short notice after i had altered my plans to be at home to receive it.
It was really helpful that you showed the item i was interested in on a model on your web site. but information about the height and weight of the person along with the size of the garment they were wearing would have been useful
Thanks
steve
7 juli 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, we hope to be adding model picture information for all clothing products shortly. Hope see you again soon !
Happy with the service
Happy with the service. A pretty fast delivery. I was pleasantly surprised when I opened my parcel. There were a few extra items added with my order. Nice touch Burrows & Hare.
4 juli 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
So impressed
So impressed. I ordered at 6.30am on Wednesday and it arrived 9am Thursday, and delivery was free!! So super fast delivery, and packaging was lovely. Cannot wait to give me purchase as a gift! High recommend, thank you :)
3 juli 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Great shop
Super-fast delivery, very nice people to deal with & they make the very best shave balm
Great shop, great Company!
19 juni 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Great shop and used online for the…
Great shop and used online for the first time recently
11 juni 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Excellent fast delivery
Excellent fast delivery. Ordered on Monday received on Thursday. Item just as described. Very happy. Thank you.
10 juni 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
My essential go-to online shop.
A great selection of reasonably-priced menswear with the emphasis on style and quality and with the sort of packaging and customer service I wish more online stores would adopt. Now one of my essential go-to stores. 10/10
10 juni 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Courteous & knowledgeable staff members…
Courteous & knowledgeable staff members & prompt delivery. Goods arrived very pleasantly packed.
4 juni 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Great service & speedy delivery.
3 juni 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
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