My order with the extra charge for 24-hour delivery was never dispatched. I contacted them by email and via live chat, but was completely ignored. Eventually, they refunded my money. Very unprofession... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... Se mer
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... Se mer
My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Kontaktuppgifter
Westgate Shopping Centre, , OX1 1TR, Oxford, Storbritannien
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
2,3
Dålig
235 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nice products, quick delivery
11 oktober 2021
Love this shop
Stumbled on this place on a weekend away. What a great shop! I ordered a number of items my husband liked as a present for his birthday. They have arrived quickly and well packaged. Everything looks perfect- really good quality, I’m sure he’ll love them. Thank you 😊
10 oktober 2021
Amazing service
Amazing service. I ordered from Australia and even tho it was my fault they were so good to fix it and my step was very happy with the wallet. Thanks again
8 oktober 2021
Super fast delivery and great quality
6 oktober 2021
Brilliant service
Brilliant service, excellent products. Had a delivery as unfortunately can't get to Oxford at the moment
14 september 2021
Fast delivery
13 september 2021
The delivery was excellent
The delivery was excellent
Very fast but unfortunately the chinos were overpriced as they are less in store than online plus I found very similar for half the price from another store
8 september 2021
Easy to order and prompt delivery.
3 september 2021
Perfect picnics and for lunch al desko
Such a versatile bag. We do lots of walking and picnicking and cones in so useful. Every time we are with others they comment on its loveliness and handiness. Use for work lunches too.
It’s perfect and just what I was looking for. Well made and nicely packaged in arrival of thinking of it as a present. Plastic free too.
Go on. You know you want to 😘
29 augusti 2021
Quality Clothing!
Very easy to order from the website. Lovely, well made clothes, excellent prices in the sale and a bit more off with an introductory offer from a Guardian Eco supplement. Friendly communication from the shop and super fast delivery. I am very happy with my purchase and would definitely shop with Burrows & Hare again.
19 augusti 2021
Great service truly sound products
Great service: they called as the use I ordered was sold, offered an alternative that was better fit so very happy here, and comfortable and stylish!
14 augusti 2021
High Quality Product and Quick Delivery
I’m so happy with my order, it came incredibly quickly. I would definitely recommend!
12 augusti 2021
Would recommend
Really nice products and good communication throughout process (thank you Daisy!).
6 augusti 2021
Great product - Delivery was slow
Great product, easy to Order, but took a long time to deliver.
Ordered on 24th July, Arrived 2nd August.
2 augusti 2021
Svar från Burrows & Hare
Hi Derrick, Sorry to hear that your order took some time for it to arrive, we have recently been experiencing some issues with our DHL couriers as they have been experiencing some difficulties with drivers due to them being pinged on the new NHS app. Normally we use a next day delivery service even on all of our free delivery purchases, but some have taken a little longer of late due to these experiences but we hope that this has now been resolved. Once again please do accept our sincerest apologies in this matter.
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