My order with the extra charge for 24-hour delivery was never dispatched. I contacted them by email and via live chat, but was completely ignored. Eventually, they refunded my money. Very unprofession... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... Se mer
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... Se mer
My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Kontaktuppgifter
Westgate Shopping Centre, , OX1 1TR, Oxford, Storbritannien
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
2,3
Dålig
235 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Such an amazing shop with the most…
Such an amazing shop with the most polite and helpful staff.
18 maj 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Fantastic service .Fast delivery
Fantastic service .Fast delivery. 1hour time slot perfect . Great quality products .
7 maj 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Love this shop
Love this shop! They were great throughout the whole process. I live in the US but shipping was quick, easy and fairly priced. They were great communicators, as well, as I did have a question or two. Highly recommend!
5 maj 2021
Svar från Burrows & Hare
Glad we could be of service! Hope to see you again soon.
Svar från Burrows & Hare
Glad we could be of service! Hope to see you again soon.
Unfortunately neither garment fitted I…
Unfortunately neither garment fitted I sent them back today. They arrived well packaged. I appreciated the little bag you included, I hope to do business with you at a latter date.
1 maj 2021
Svar från Burrows & Hare
Sorry we could not be of service this time, hope to see you again soon though and hopefully we'll be able to help you next time.
Svar från Burrows & Hare
Glad we could be of service! Hope to see you again soon.
Very efficient
29 april 2021
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Svar från Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Brilliant company to order equipment from
Excellent service and delivery. The item I bought is well made and very sturdy.
28 april 2021
Svar från Burrows & Hare
Thank you, glad that we could be of service, and we hope to see you again soon.
Polite and quick service
I received a nice email acknowledging receipt of order promptly and my jacket was with me inside of 2 working days. Well presented in a box. And the jacket is great!
16 april 2021
Svar från Burrows & Hare
Thank you, glad we could be of service, hope to see you again soon!
Great customer service
12 april 2021
Svar från Burrows & Hare
Thank you, glad we could be of service, hope to see you again soon!
Svar från Burrows & Hare
Thank you, glad we could be of service, hope to see you again soon!
very quick delivery and lovely packaging
10 april 2021
Svar från Burrows & Hare
Glad we could be of service, hope to see you again soon!
Really happy with the purchase
Really happy with the purchase, great quality and just feels like I'll have the cardigan for a very long time.
8 april 2021
Svar från Burrows & Hare
Glad we could be of service, hope to see you again soon!
Excellent customer service
Excellent customer service!
-Phoned to ask for exact measurements on an item and they were more than willing to measure whilst on the phone!
100% would shop with them again
7 april 2021
Svar från Burrows & Hare
Glad we could be of service, we aim to please, hope to see you again soon!
Svar från Burrows & Hare
Glad we could be of service, hope to see you again soon!
Svar från Burrows & Hare
Glad we could be of service, see you again soon hopefully !
Very speedy delivery
Very speedy delivery, ordered the Oliver Spencer shirt from the sale late on Saturday, it arrived on Tuesday. The shirt was excellently packed with a complimentary perfume sample. Very good quality product at an excellent price.
30 mars 2021
Svar från Burrows & Hare
Glad we could be of service, hope to see you agin soon !
Product looks great
Product looks great, can’t wait for dad to see it on his 60th birthday
30 mars 2021
Svar från Burrows & Hare
Glad we could be of service and we hope he likes it too! See you again soon
Detta är Trustpilot
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