Bunk Campers - Edinburgh Omdömen 

Very helpful in the check in and check out process, with a minor incident we had, and overall in streamlining the experience

The informations how to use the interior of motor home were insufficient. We didn’t inform us how to reduce the advertising on the display, so we didn’t have heating during the first night with a bed set which was missing. So after the first night we were forced to go to the agency!
The plots (level) must to be included with the materiel and no to buy it in extra.

The intro was very short and didn't show how to close the roof top bed which was often very difficult. The ignition on the cooktop didn't work so first night so we had cold food. No matches😉 Not even a dish cloth supplied, a tea towel or a toaster (we bought these and left for next camper). Also you should supply at least a banister brush and dustpan to make it easier to keep tidy floor. Overall the vehicle ran well and was in good condition but the above points left us a bit disappointed overall.

Trip was great.
Our expectation on type and size of camper was a long way off from what we received. We had selected a 2 birth mystery camper and got a huge 6 berth camper. You could be more transparent about what a “mystery camper” option is likely to be.

Great experience travelling Scotland. The process in actually getting the motorhome was very slow and cumbersome. The amount of info required, the downloading of files, the opening of qr codes was a little confusing and took forever. The only way we finally figured it out was with the help from an office girl. The 2 young girls and a young man were run off their feet trying to get motorhomes ready for customers. There were a large number of other staff in hi vis walking around, some standing around but none of them helped the young girls. So kudos to those young staff who were awesome. Apart from the pick up experience, the motorhome was great. Easy to drive and easy to live in

Quick and good service. Even when we were travelling around. All the people were very helpfull. With beter pillows we would rate a five star!

Wonderful experience. 10/10 would recommend.

La autocaravana tenía muchas deficiencias, tapicería sucia, utensilios cocina sucios quemadores de cocina indecentes, cama inferior rota, Red seguridad cama superior con enganche roto manija interior puerta entrada, rota. Al día siguiente nos saltó el aviso de cambio de aceite del motor....Sólo hablaban inglés.

The camper was in very good condition. We had no issues during our week. The booking process was quite slow, however they were busy though.

This company is the worst
It wasn’t just us we met other campers on the road and they were having the same problems as us
Do not use them unless you want your
Holiday wrecked

The service from when I first booked until I returned the camper was excellent. I knew what to expect and wasn’t disappointed.

An overcrowded office where you have to report and don't know when it's your turn. Staff rush back and forth, and there's no place to park your car. Considering the price you pay for a week's campervan rental, the furniture you get with the campervan is a hodgepodge and of poor quality. An impersonal approach overall.

Had a great, experience, staff was very responsive to my emails, and supporting to help me with reminder to prepare the check-in in advance

The service of picking up and returning the caravan is very fast and it led you to have more time to your own trip. Also the people there are very kind and they solved every doubt or incident. The caravan was really modern and well equiped.

Nice people. Professionals. NEVER treated so good with such companies. And I’ve traveled with mcrent, drm etc

I had to wait long time the day I took the motorhome

CONDITON OF RENTING AND SERVICE WAS VERY CLEAR DURING AND BEFORE ALL PROCESS.
THE PREVIUOUS EMAIL HELP TO CLARIFY HOW DO IT AND

Le camping-car était très bien.
Un peu long au départ pour le récupèrer... Documents à remplir et état des lieux...etc
Retour beaucoup plus rapide, top.

The staff with bunk campers were extremely helpful throughout the process. Trying to make our reservation from Canada, we had hesitations but once we reached out to the company they were able to answer all of our questions which helped us decide to book with them. For pick up, they scheduled us a specific time slot so upon arrival the van was ready and there was a staff member available to help us get setup. The van itself was clean and very nice. Spending 12 days in the van we had no issues with any of the equipment and really enjoyed ourselves in the space. Even drop off was quick which was great for the end of our vacation. Overall we had a fantastic experience!

Das wohnmobil, das wir bekamen war viel kleiner als das, welches wir gemietet und bezahlt haben! Es wurde nur mit einem Achselzucken kommentiert- entweder das oder keines.
Die fehlenden Keile wurden nur auf eindringlichstes Bitten gebracht.
Es waren kein Campingtisch und keine Sessel dabei (??? da war wer noch nie campen,...)
Fehlend auch: kleines Beserl u Schauferl
Messer quasi nicht vorhanden
Sonst hat die Kücheneinrichtung gepasst.
Die Übergabe war echt nicht gut gemacht!
So viel Geld mehr was wir bezahlt haben und dann das,....
Martina und Andreas Weirer