Ordered on 2-day delivery. A week later (5 working days), I sent an email out and received no response. My order eventually arrived 12 calendar days after I placed it. I have since received 4 emails a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shame I can’t give no stars! This company used to be really good and efficient, don’t know what’s happened these days though. 2 weeks after purchase item still wasn’t dispatched. Emailed them twice an... Se mer
Bottom’s website is so clear & easy to use. Ordered my husband a ring for safety reasons as he in construction, he loves it. After his positive comments I ordered myself a ‘girlie’ one & I love mine... Se mer
They advertised free returns and exchanges, this was not the case. When we went online to request the return there was only the option to send via our own payment method, eg: post office. We requested... Se mer
Företagsinformation
Skrivet av företaget
Made By Athletes. For Athletes
Kontaktuppgifter
3rd Floor 86-90 Paul Street, EC2A 4NE, London, Storbritannien
- info@botthms.com
- botthms.com
2,6
Dålig
137 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super fast delivery
Super fast delivery. Second time of ordering this confirming a great product.i wear it instead of my wedding ring and always getting comments regarding it. A must if you are a manual worker as a rubber ring can be replaced.
1 augusti 2025
The products are exactly as described
The products are exactly as described. The only slight problem is that it’s difficult to get the right sizing
24 juli 2025
Item did not arrive
Item did not arrive. Tried to contact them numerous times and never replied to any of my emails
24 juli 2025
I've reached out to customer support…
I've reached out to customer support and i've received no response at all. You try to exchange the product but aren't given the option of changing sizes. Need a better system for returns and exchanges.
23 juli 2025
Zero customer service
I ordered a silicone ring from you on the above date and it was too big. Despite on your website it stating I could return it, I have emailed multiple times to request to return it but have been continually ignored. I am incredibly disappointed at your lack of customer service.
15 juli 2025
Omdöme utan inbjudan
Svar från botthms
Good day, please send us your order number to investigate. Thank you
So comfy I forget about it!
Bought a women’s active silicone ring because my metal ring is uncomfortable when my hands swell in the heat or I’m wearing work gloves (often). Despite being a “D” profile (would have preferred flat), the ring is so comfortable I forget about it and has (so far) survived dosings of hand cream, paint and soil!
27 maj 2025
Excellent product great service dont…
Excellent product great service dont buy cheaper ones not worth it.
23 maj 2025
Shocking customer service.
Shocking customer service.
Sent back two rings that were too big, didn’t get any of the usual follow up tracking type emails you usually have from online shops, so I chased.
Totally impersonal email correspondence just copying internal notes which don’t mean anything.
They told me refund had been sent, then when I asked them to confirm when they said it actually hadn’t, and could I email them my bank account details so they could check it (!!).
I refused to send bank account details so they said they needed them because their PayPal had changed due to business owner changing (!!!)
I’ve raised the issue with PayPal directly now as I refuse to engage further which such awful “customer service”
5 juni 2025
Omdöme utan inbjudan
Love it!
My friend introduced me to Botthms - I swim a lot & always take off my jewellery - now I have something I can wear in the pool! Absolutely recommend the rings - I have a Ladies Flow Pink Green Silicone Ring & love it!! Lucy :)
29 april 2025
Issue about damage good- delt with…
Issue about damage good- delt with extremely fast and easy. Super service
23 april 2025
Shocking customer service
Shocking customer service. I ordered a ring on 17th April. The wrong ring was delivered, on receipt of this I emailed customer services straight away. I was asked to provide photographs of the packaging and the ring I had received. I supplied these immediately and have had absolutely no contact since. I have sent further emails chasing a response and not one has been replied to.
22 april 2025
Omdöme utan inbjudan
An utterly terrible company
It was an utterly terrible experience using this company. I placed my order on March 21st, payment was taken, and I received an order confirmation email. However, I have yet to receive my order, and I haven't received a reply to the 2 emails I sent requesting an update on my order either. This is a truly awful company to order from.
5 april 2025
Omdöme utan inbjudan
Big joke shop. Never buy from them
Your company is a joke and a big fraud.
Your never respond to emails, you sent the wrong rings amd then you say you're going to give refund it never happens. 6 months or more on and still no refund or response. Absolute joke shop you are.
Such a big shame.
Anytime I post on your social media you delete them.
22 mars 2025
Omdöme utan inbjudan
Scam. Avoid.
Updated 26/04/2025:
Scam. Avoid. Four months after the original order, many emails sent to Botthms, and assurances from them that they processed a refund (which I never received), I requested and received a refund directly from PayPal after reporting the seller. Although the seller told me the item I ordered is no longer available, the website is still listing it for sale.
Original 19/03/2025:
No delivery and non-existent customer service. I placed an order 2 months ago but never received anything beyond a tracking number (Royal Mail never received the package) and an email asking me to review the item. I have been emailing them for the last month and didn't get a single response. Phone number on the website doesn't work. Scam?
19 mars 2025
Omdöme utan inbjudan
Don't buy
Don't buy. Worst customer service ever. Still not received my exchange but they have money
13 februari 2025
Omdöme utan inbjudan
Second time buying from botthms and I…
Second time buying from botthms and I can honestly say the service, efficiency and product quality are all top notch.
20 februari 2025
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